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Pages 113-131

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From page 113...
... 113   Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) Emergency response staff in your agency are often the first to face the challenges of dealing with system disruptions.
From page 114...
... 114 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide Capability Factors and Levels of Maturity Factor 8A.1: Does your agency have effective internal and external processes for communicating and sharing emergency response information? Major events, especially those causing severe and prolonged disruption and those that are repetitive and routine require pre-established internal and external means of communication to ensure an effective exchange of information.
From page 115...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) 115   Factor 8A.3: Does your agency factor the information obtained from prior emergency incidents or events into its all-hazards response plans?
From page 116...
... 116 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide • Level 2: We have achieved Maturity Level 1. In addition, we conduct periodic readiness and deployment drills and assessments of mission-critical systems.
From page 117...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) 117   and at varying levels of intensity and duration.
From page 118...
... 118 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide • Level 2: We have included periodic funding (e.g., every 3 years) for needed upgrades and purchase of emergency response equipment and communications systems.
From page 119...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) 119   Partial execution of essential operations and functions capability is planned to occur at alternate operating facilities, with expected performance to include all critical business functions and some noncritical business functions being operational.
From page 120...
... 120 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide acute challenges. There have been several well-noted examples of cyberattacks against transportation agencies that have caused significant disruption to agency operations.
From page 121...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) 121   • Level 1: We use a few basic cybersecurity techniques and cyber hygiene practices on an ad hoc basis.
From page 122...
... 122 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide • Level 2: We back up all data considered important to the day-to-day operations of our agency. The backup procedure is automatic, and the data are stored in a temporary storage site in our existing IT system.
From page 123...
... (continued on next page) Maturity Factor Level 1 (1 point)
From page 124...
... Maturity Factor Level 1 (1 point) Level 2 (2 points)
From page 125...
... 8A.7 Do your agency's budget and management support systems consider the staffing surge, equipment, and communications system needs of your emergency response and management strategy? The upgrade and purchase of updated equipment and communications systems for our emergency response unit occur when the budget is available to do so.
From page 126...
... Maturity Factor Level 1 (1 point) Level 2 (2 points)
From page 127...
... 8A.14 Does your agency regularly back up agency critical data in an accessible, secondary digital location? We back up some missioncritical data as part of our existing IT standard operating procedures.
From page 128...
... 128 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide • Continue to assess the effectiveness of the communications systems with partner agencies as they support emergency response efforts. Test these systems against all types of hazards and threats that your agency might face.
From page 129...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A) 129   Let's do this.
From page 130...
... 130 Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide Chapter 11 Reference Meyer, M
From page 131...
... Assess Strategies for Enhancing Emergency Response Capabilities and Agency Preparedness (Step 8A)

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