Playbook for Cultivating Talent in the Airport Environment (2021) / Chapter Skim
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1 This Playbook provides inspiring, tested, and readily implementable techniques, or plays, for airport leaders and managers, to enhance talent cultivation and knowledge transfer within airport organizations, no matter their size or situation. The Playbook is designed for quick and easy application with key talent planning ideas that can be used by airports of different types and sizes, addressing all levels of the organization from entry level through leadership.
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2 Playbook for Cultivating Talent in the Airport Environment Supporting Employee Growth Play Overview Play 7: Provide job shadowing opportunities to broaden employee skills Job shadowing provides employees the opportunity to learn about and observe the responsibilities and interactions of different jobs within the airport without transitioning from their current roles. Play 8: Facilitate reciprocal mentoring opportunities to increase employee capabilities Facilitating a reciprocal mentoring program is a cost-effective strategy for encouraging collaborative learning within the airport and provides employees with opportunities to engage with and learn from their colleagues.
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Summary 3 Preparing to Meet Future Talent Needs Play Overview Play 13: Create partnership opportunities for airport leaders to engage with academic programs Fostering relationships and partnership opportunities with academic programs can create a pipeline for new talent in the airport, resolve the learning gaps that new employees may have when first entering the airport industry after completing their education, and provide current airport employees an avenue to continue their education. Play 14: Conduct stay interviews to learn from employees and improve employee retention Stay interviews should be conducted during an employee's tenure at the airport to help managers better understand what makes employees remain at the organization and what factors might cause them to leave.
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