Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry (2021) / Chapter Skim
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Toolkit and Guidance P A R T I I
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37 Diversity and Inclusion Toolkit and Recommendations The interviews, case studies, and other research indicated that there are both standard practices and areas for improvement in transit agency diversity and inclusion efforts. This chapter is a toolkit for transit agencies to use in benchmarking their progress and seeking out incremental steps to advance practices to nurture a more diverse, equitable, and inclusive workforce and workplace.
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38 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry Life experience Political affiliation and beliefs Socioeconomic status Family structure Learning style Above and beyond Communication style Sexual orientation Veteran status Race, ethnicity and color Religious beliefs Language Nationality and immigration status Gender identity and expression Genetic traits and information Fundamentals Age and life stage Disability Forms of diversity checklist Table 6-1. Diversity checklist.
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Diversity and Inclusion Toolkit and Recommendations 39 derived from the standard initiatives used by transit agencies examined in this study as well as other research. Procurement Initiatives In addition to staff management, initiatives can be implemented in procurement processes to increase opportunities for diverse vendors in purchasing and contracting.
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40 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry Staff Management and Procurement Resources Numerous resources regarding diversity and inclusion in public transportation are available to transit agency leaders. Topics addressed in these sources range from staff management best practices to cultural inclusivity to leveling the playing field in purchasing and contracting.
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Diversity and Inclusion Toolkit and Recommendations 41 Assess any potentially discriminatory effects of procurement practices, including notification of opportunities, unfair qualifications requirements and other bidding processes Expanded efforts Implement contract equity programs for non-federally funded contracts based on disparity study, and report results Require and monitor prompt payment to vendors as well as subcontractors Meet the maximum feasible portion of agency DBE goal using neutral means, such as providing technical assistance, fostering small business participation and simplifying the bidding process Consistently monitor the utilization of DBEs and their availability in the local marketplace and report results Meet FTA administrative and compliance standards for federally funded contracts and operating the Federal DBE Program Encourage disadvantaged firms to obtain certification and provide information on the certification process Procurement initiatives checklist Initial efforts Table 6-4. Procurement initiatives checklist.
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42 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry – TCRP Report 148: Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies (Washington et al.
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Name U.S. Equal Employment Opportunity Commission Society for Human Resource Management Conference of Minority Transportation Officials TransitCenter HR Source LinkedIn Learning Human Resource Management Equality, Diversity and Inclusion Free or paid?
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Name Federal Transit Administration U.S. Department of Transportation National Institute of Governmental Purchasing Chartered Institute of Procurement and Supply Journal of Public Procurement https://www.emerald.com/ insight/publication/issn/15 35-0118 https://www.cips.org/ Federal agency with information regarding diverse populations Free Information regarding persons with disabilities and veterans in the workforce https://www.transportation .gov/careers/diversity-andinclusion Public procurement resource that provides training, certification, and hosts events Paid Conferences, reports, and training courses on topics regarding policy and legislation, strategies, and interpersonal skills https://www.nigp.org International association for procurement and supply professionals that provides networking, resources, and consulting services Paid, limited open access content LinkedIn DE&I group networking, workshops, podcasts, and videos on topics such as "Inclusive Procurement" Academic journal on purchasing and supply management published by Emerald Insight Paid, limited open access content Academic articles, such as "Diversity Management and the Organizational Perspective" Federal agency with training materials and information regarding EEO and DBE Free Recorded webinars, PowerPoint presentations, and videos on topics such as, "DBE Goal Setting" https://www.transit.dot .gov/regulations-andguidance/civil-rightsada/civil-rightsada Free or paid?
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Name National Transportation Library American Public Transportation Association Transportation Research Board Transportation Learning Center California Transit Association Harvard Business Review, Diversity section National Diversity Council Non-profit organization focused on multiculturalism in the private and public sectors Paid Peer networking, conferences, articles, and employee resource group materials http://www.national diversitycouncil.org/ State association for public transit professionals Free, some paid events Industry networking, conferences, webinars, industry data, and Transit California, a monthly publication https://caltransit.org Business management magazine published by Harvard University Paid, limited open access content Articles, such as "How to Best Use Data to Meet Your DE&I Goals," and "Race at Work" podcast episodes https://hbr.org/insightcenter/race-equity-andpower-at-work Research and information exchange organization focused on transportation Free Articles, meetings, workshops, webinars, and conferences with themes such as the 2021 "Conference on Advancing Transportation Equity" https://www.trb.org National organization that conducts research and training on issues regarding frontline transit workers Free publications, paid training Training, assessments, digital articles, and reports and professional meetings https://www.transport center.org/ Repository developed by the Bureau of Transportation Statistics that provides guides, databases, and blog posts Free Guides on accessibility and a portal to "ROSA P," an open access library of books, pamphlets, briefs, and journal articles on transit topics, including diversity https://ntl.bts.gov Association for public and private transportation organizations that conducts research, consulting, and advocacy Paid Research reports, publications, and webinars, such as 2016's "Diversity in the Transportation Industry: Attracting and engaging diverse groups" https://www.apta.com Diversity and inclusion resources for service delivery Description Free or paid? Examples of available resources related to diversity and inclusion Website Table 6-8.
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46 Implementation of Diversity and Inclusion Programs Implementation and delivery can be the most complex aspect of a diversity and inclusion program. This difficulty can be attributed to a lack of evaluative research on the effectiveness, advantages, and disadvantages of alternative methods of implementing diversity programs.
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Implementation of Diversity and Inclusion Programs 47 perspective. For example, a committee focused on leveling the playing field in procurement practices may include transit agency purchasing and contracting staff, local business association leaders, and business owners.
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48 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry North America and has the infrastructure to connect members on topics of equity. This organization currently provides some diversity, equity, and inclusion resources to members, such as sample racial equity statements for transit agencies, examples of mobility action plans (which include innovative equity-related practices)
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Implementation of Diversity and Inclusion Programs 49 requirements of every job announcement before it is posted. Transit agencies can also consider expanding hiring pool populations to include those with criminal records by "banning the box," that is, removing questions about criminal records from job applications, as well as by building targeted pathways for diverse workers through apprenticeships and other training programs.
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50 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry Community Transportation Needs Assessment A community transportation needs assessment identifies the mobility needs of a transit agency's surrounding communities, particularly those that are unmet. It also benchmarks current services.
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51 Conclusion Using interviews with leaders of 12 midsized and large transit organizations, this report examines and defines diversity and inclusion in public transportation. Common and innovative equity programs that address employees, vendors, riders, and local communities are detailed and benchmarked; the legal landscape that regulates efforts of organizations is summarized; and gaps and constraints that influence the effectiveness of diversity and inclusion initiatives are analyzed.
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52 Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry meetings with panels focused on equity in transit and through equity-related research; APTA, through diversity, equity, and inclusion webinars and mobility action plans; and COMTO, through minority advocacy programs and networking. Transportation agencies can engage with these organizations and their materials as well as create professional linkages through them to support diversity and inclusion efforts.
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Conclusion 53 (e.g., 10 employee groups per 500 employees?
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