Use of Agency Service Agreements in ADA Paratransit Delivery (2021) / Chapter Skim
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1 SEPTEMBER 2021 TRANSIT COOPERATIVE RESEARCH PROGRAM TCRP RRD115 RESEARCH RESULTS DIGEST SUMMARY This digest documents current practices of transit agencies that utilize agency service agreements. An agency service agreement, which some transit agencies refer to interchangeably as an agency trip agreement or agency fare agreement, is an agreement, either formal or informal, between a transit agency and a social service agency or organization that provides agency trips.
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2 agreements. This digest identifies and documents current practices for transit agencies of all sizes and from across the country that have negotiated and structured local agency service agreements with social service agencies to meet mutual needs.
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