Uses of Social Media in Public Transportation (2022) / Chapter Skim
Currently Skimming:
Pages 1-3
The Chapter Skim interface presents what we've algorithmically identified as the most significant single chunk of text within every page in the chapter.
Select key terms on the right to highlight them within pages of the chapter.
From page 1... ...
1 The 21st century has witnessed the birth of a new mode of communication among people around the world: social media. Social media includes many different web-based applications, available on desktops, laptops, smartphones, and so forth, that allow users to interact with one another via the Internet.
|
From page 2... ...
2 Uses of Social Media in Public Transportation The survey questionnaire was designed to learn how the agencies use social media to share information, raise public awareness and impart education, improve public engagement, promote transit agencies, and influence organizational goals during normal and crisis conditions. Following the survey, the study team selected seven agencies for case examples (six U.S.
|
From page 3... ...
Summary 3 Social, Hootsuite, and so forth, for archiving social media interactions. A few agencies only archive abusive content, and others keep histories of all interactions within the platforms.
|
Key Terms
This material may be derived from roughly machine-read images, and so is provided only to facilitate research.
More
information on Chapter Skim is available.