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Pages 198-203

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From page 198...
... 198 Fare enforcement is a complex topic that requires a multidisciplinary approach. During the work for TCRP A-45, a number of interrelated topics emerged.
From page 199...
... Conclusions and Suggested Research 199   increasingly focusing on promoting compliance by educating instead of penalizing fare evaders. These agencies are responding to potential systemic bias and discrimination by • Updating training curricula to provide antibias training that helps in understanding unconscious bias and also training on how to better interact with diverse populations and assist vulnerable populations, • Reviewing and establishing systematic standard operating procedures to minimize potential for discrimination, and • Measuring fare evasion and the impacts of fare enforcement programs on different populations to identify potential racial/ethnic disparities.
From page 200...
... 200 Measuring and Managing Fare Evasion Diversity and Human Rights staff. It includes reviewing historical enforcement data and developing a framework for data collection and retention and the use of disaggregated race/ ethnicity data.
From page 201...
... Conclusions and Suggested Research 201   is exploring the merits of free fare programs. The research will explore the trade-offs of free fare programs, including costs and benefits.
From page 202...
... 202 Measuring and Managing Fare Evasion OMNY smart card system. Transit agencies have also been experimenting with all-door boarding in response to COVID-19, to minimize interactions between passengers and operators.
From page 203...
... Conclusions and Suggested Research 203   measuring and managing fare evasion. These events afford the opportunity to look at the topic comprehensively and regularly.

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