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Pages 373-376

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From page 373...
... B-1   The research team conducted a phone survey with staff from various transit agencies. Case studies, provided in Appendix A, were developed based on the phone surveys and follow-up communications with each agency.
From page 374...
... B-2 Measuring and Managing Fare Evasion 4. What does your agency define as fare evasion?
From page 375...
... Survey Instrument B-3   12. Does your agency have any other comments or lessons learned on fare enforcement?

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