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B-1 The research team conducted a phone survey with staff from various transit agencies. Case studies, provided in Appendix A, were developed based on the phone surveys and follow-up communications with each agency.
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B-2 Measuring and Managing Fare Evasion 4. What does your agency define as fare evasion?
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Survey Instrument B-3 12. Does your agency have any other comments or lessons learned on fare enforcement?
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