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Statistics, Testing, and Defense Acquisition New Approaches and Methodological Improvements (1998) / Chapter Skim
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Appendix D Elements of ISO 9000
Pages 204-209

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From page 204...
... Further revisions are anticipated in 1998 to move the ISO 9000 family toward "total quality management." The ISO's Technical Committee 176 has already started developing the revisions, based on quality management principles and extending beyond the product realization process. Initially designed to be used in contractual arrangements between two parties or for internal auditing, use of ISO 9000 standards has greatly expanded over the last 10 years.
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From page 205...
... In the future, the scope of application will be expanded to all areas of enterprises, including finance, accounting, human resources, market research, and marketing. BASIC PRINCIPLES The ISO 9000 standards are based on three basic principles: processes affecting the quality of products and services must be documented; records of important decisions and related data must be archived; and when these first two steps are complied with, the product or service will enjoy continuing improvement.
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From page 208...
... In conjunction with surveillance by ISO 9000 registrars, internal auditing and external surveillance produce corrective action requests that lead to an understanding of the cause of the ineffectiveness and its resolution. The final step of management review assures that continuing product or service improvement is in place and the integration of these improvements into the overall goals of the business.
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From page 209...
... This archive should include both developmental and operational test data; use of uniform terminology in data collection across services; and careful documentation of development and test plans, development and test budgets, test evaluation processes, and the justification for all test-related decisions, including decisions concerning resource allocation. Standardization, documentation, and data archiving facilitate use of all available information for efficient decision making.
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Key Terms

  • operational test
  • internal auditing
  • test evaluation
  • continuing product
  • continuing improvement

  • test data
  • management review
  • documenting processes
  • standardize test
  • management standards

  • assurance publication
  • processes documentation
  • performance based
  • evaluation data
  • concerning resource

  • american national
  • private industries
  • validate models
  • practices based
  • data archival

  • overall guidance
  • iso quality
  • consistent usage
  • centralized test
  • careful documentation

  • setting multiservice
  • key benefit
  • data supporting
  • action requests
  • originally developed


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