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Information Systems and Measurement for Assessing Program Effects Implications for Family Planning Programs in Developing Countries (1994) / Chapter Skim
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Client and Provider Interactions
Pages 10-11

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From page 10...
... structured data collection instruments are often inadequate for recording the more nuanced dimensions of caregiving. A second methodology consists of debriefing simulated clients (some of whom are true clients and some field researchers)
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From page 11...
... Because the provider-client transaction is the final objective of family planning program management, Mensch stressed the importance of taking into consideration the larger context in which the providers work. John Newman discussed the projected use of information from both clients and potential clients to ascertain why primary health care centers continue to be underused following investments upgrading the facilities.
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Key Terms

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  • independent observer
  • participate directly

  • larger context
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  • field researchers
  • computer viruses

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  • interviewing clients
  • final objective
  • methodology consists
  • underused following

  • mensch stressed
  • study currently
  • simulated clients
  • bank involves
  • third technique

  • countries computer
  • potential clients
  • debriefing simulated
  • providers soon
  • john newman

  • true clients
  • care centers
  • investments upgrading
  • primary health
  • centers continue


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