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November 4, 2003

Running Time: 0:53:11
Format: RealAudio (Requires free RealPlayer)

The work environment of nurses, the largest segment of the nation's health care work force, needs to be substantially transformed to better protect patients from health care errors, says a new report from the Institute of Medicine of the National Academies. The report calls for changes in how nurse staffing levels are established and mandatory limits on nurses' work hours as part of a comprehensive plan to reduce problems that threaten patient safety by strengthening the work environment in four areas: management, work-force deployment, work design, and organizational culture.

Donald M. Steinwachs, Ph.D. (chair), Professor and Chair, Department of Health Policy and Management, Bloomberg School of Public Health, Johns Hopkins University, Baltimore.