National Academy of Sciences | 150 Year Anniversary

Questions? Call 800-624-6242

| Items in cart [0]

The National Academies Press

Read this book online, free! Click here to proceed to linked table of contents

SHRP 2 Report S2-L06-RR-1:

Institutional Architectures to Improve Systems Operations and Management

Book Cover

Status: Not for Sale

Size: 98 pages, 8.5 x 11

Publication Year:2012

E-mail this page
PDF     About PDF

Important Notice:

To purchase a copy of this report, please visit www.trb.org.

Authors:
Phil Tarnoff; Steve Lockwood; John O'Laughlin; Tojo Thatchenkery; Transportation Research Board
Authoring Organizations

Description:
TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-1: Institutional Architectures to Improve Systems Operations and Management examines a large number of topics concerning organizational and institutional approaches that might help transportation agencies enhance highway operations and travel time ...
Read More


Paste into your Web page:

Preview
Free Resources
Read

Full Text
Jump to this book's table of contents to begin reading online for free.

Research Tools
Download Free
No free downloads available for this title.
Rights & Permissions

Reprint Permission
Request permission to license or reprint the book's content through Copyright Clearance Center's Rightslink.

Request Permission to Distribute a PDF

Request Translation Rights

Questions About Rights and Permissions?

Table of Contents
Select a link below to start reading online free!
Front Matter i-x  
Purpose of the Project 1-1 (skim)
Systems Operations and Management 2-3 (skim)
Application of the Capability Maturity Model 4-4 (skim)
Research Findings: Processes and Their Institutional Support Implications 5-6 (skim)
Key Findings Related to SO&M Institutional Architecture 7-7 (skim)
Capability Improvement Strategies at Each Level 8-8 (skim)
Using the Model as Guidance 9-11 (skim)
Managing Improvements in Institutional Maturity 12-13 (skim)
Institutional Innovation and Alternative Models 14-15 (skim)
Bringing the Future Forward Faster 16-16 (skim)
Organization of the Report 17-17 (skim)
Effective Strategy Applications to Reduce NRC 18-18 (skim)
Systems Operations and Management 19-19 (skim)
Commitment to Improving SO&M 20-21 (skim)
Institutional Reality 22-22 (skim)
Basic Hypothesis of the Report 23-23 (skim)
Study Methodology 24-25 (skim)
Previous Institutional Research Within the Transportation Arena 26-26 (skim)
Private-Sector Contributions to Organizational Theory and Process Management 27-28 (skim)
Applicability of Maturity Approach to Transportation Agencies 29-30 (skim)
Step 1: Identification of More Effective States - Reliance On Indirect Indicators 31-31 (skim)
Step 2: State DOT Management Interviews and Survey 32-32 (skim)
Step 3: Analyze Data, Survey, and Interviews 33-33 (skim)
Strategy Application Features That Impact Performance 34-34 (skim)
Key Findings Related to Process 35-35 (skim)
Program Scoping 36-36 (skim)
Technical Processes 37-37 (skim)
Performance Measurement 38-38 (skim)
Levels of Process Maturity 39-41 (skim)
Process Implications for Institutional Architecture 42-42 (skim)
The Key Categories of Institutional Characteristics 43-48 (skim)
Summary Conclusions Regarding Key Institutional Characteristics Supporting Effective Business Processes 49-49 (skim)
Process Maturity as a Bridge to Identifying Levels of Maturity 50-52 (skim)
The Improvement Strategies 53-53 (skim)
Basic Guidance Steps 54-57 (skim)
Change Management Modalities: Contribution of Theory 58-60 (skim)
Change Management Tactics 61-62 (skim)
The Models 63-63 (skim)
Implications of Alternative Models Regarding Key Institutional Issues 64-65 (skim)
The International Perspective 66-67 (skim)
References 68-69 (skim)
Glossary 70-70 (skim)
Appendix A - U.S. Institutional Arrangements Compared with England and Australia 71-73 (skim)
Appendix B - State DOT Process and Institutional Interviews 74-75 (skim)
Appendix C - AASHTO Subcommittee on Systems Operations and Management (SSOM) Questionnaire 76-79 (skim)
Appendix D - Examples of Regional Operations Collaboration 80-82 (skim)
Appendix E - Example of Change Management Program for a State DOT 83-86 (skim)
Reliability Technical Coordinating Committee 87-88 (skim)

Description

TRB's second Strategic Highway Research Program (SHRP 2) Report S2-L06-RR-1: Institutional Architectures to Improve Systems Operations and Management examines a large number of topics concerning organizational and institutional approaches that might help transportation agencies enhance highway operations and travel time reliability.

The same project that produced SHRP 2 Report S2-L06-RR-1 also produced SHRP 2 Report S2-L06-RR-2: Guide to Improving Capability for Systems Operations and Management.

Search This Book

»Find more like this book

SIGN UP FOR...

New Title Emails
Read about the newest releases and receive special offers.