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38 GLOSSARY OF TERMS, ABBREVIATIONS, AND ACRONYMS Airport Terminal Facility Activation: Process used to transi- Current Effective Activation Industry Practices: Are the prac- tion a new or reconditioned airport terminal from a state of tices used to activate new and rejuvenated airport terminal contractual completion to full operations. Ideally, it starts in facilities. pre-planning and ends 90 days after opening and includes: EDMS: Electronic Document Management System Focus groups: Small groups set up to work through a partic- 1. Confirmation/verification that facility is fit for its ular function or work stream. intended use within the terms of the contract and in Handover: Encompasses the processes the contractor uses association with the ultimate occupiers or users. to deliver and the processes that the airport authority, air- 2. Review of new/reconditioned facilities to confirm that line(s), and other stakeholders use to receive facilities, they are fit for purpose. Identification of any issues and materials, warranties, licenses, training, service agreements, determination of whether they will be addressed before and other information. These processes are coordinated and or after opening. 3. Development of operating plans for new/reconditioned result in airport authority, airline(s), and other stakeholders facilities. having the training, skills, and tools necessary to operate 4. Recruiting, familiarization, and training of staff and the facility. stakeholders. ID: Identification 5. Trials to confirm new facilities, operational plans, staff, IP: Internet Protocol etc., function as planned. IRL: Issue Resolution Ladder 6. Relocating staff, tenants, and equipment. O&M: Operations and maintenance OAG: Official Airline Guide AEC: Architect Engineer Contractor or Construction OMU: Owner, Maintainer, User AOD: Airport Terminal Facility Opening Day Openings--Consolidated: Entire facility opens at one time. AOD:--Hard/Fixed: Fixed date for AOD is established early This is generally riskier than a phased opening, but is gen- in the planning, design, or construction process. It is often erally less expensive and at times the only viable solution tied to an immovable date (e.g., handover of Hong Kong (e.g., relocation of an entire airport). to China, the Olympics in Athens). Openings--Phased: Facility is opened in phases as opposed AOD--Soft: Date for AOD is not finalized until Construction to all at once. Although this approach presents operational Team demonstrates that construction and commissioning challenges and is generally more expensive, it mitigates is or will be completed and Activation Team demonstrates risks by enabling operations and staff to gradually transi- that airport authority, airline(s), and other stakeholders have tion to the new facility and fine tune operations without a or will have the familiarity, confidence, training, and tools lot of public/media attention. necessary to effectively operate the new facilities. Operational Plans/Plans of Operations: Plans developed to AODB: Airport Operational Database describe the processes necessary for effective operations Comm: Communications for standard, irregular, and emergency situations. Contractual Completion: Defined by the scope, terms, and OPS: Operations conditions of the contract. In addition to describing the SME: Subject matter expert construction scope, it is best for contract to include clear SPOC: Single point of contact criteria for: STEP: South Terminal Expansion Project 1. Testing and commissioning Stakeholders: Various groups involved in the activation pro- 2. Reporting on progress cess that ultimately occupy and use the new facility. 3. Handover of attic stock, warranties, licenses, training, Steering Committee: Overall governance committee for the service agreements, etc. activation process. 4. Allowing Activation Team to access the facility to train Trials: Simulation of small or large part of facility operations and familiarize airport authority staff, airline staff, and to assess the effectiveness of the facility, operation processes other stakeholders. and procedures, and staff awareness and training. 5. Allowing Activation Team to access the facility to con- Transfer and Transition: Process of moving into a new facil- duct trials. ity either prior to opening or immediately before opening.