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34 1. Redding, J.C. and R.F. Catalanello, Strategic Readiness: The Making of the Learning Organization, JosseyâBass, San Francisco, Calif., 1994, 202 pp. 2. Mintzberg, H., The Rise and Fall of Strategic Planning, Free Press, New York, N.Y., 1994, 458 pp. 3. Mintzberg, H., âThe Fall and Rise of Strategic Plan- ning,â Harvard Business Review, Jan.âFeb. 1994, 8 pp. 4. Kaplan, R.S. and D.P. Norton, The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, Mass., 1996, 322 pp. 5. Bryson, J.M., Strategic Planning for Public and Non- profit Organizations: A Guide to Strengthening and Sus- taining Organizational Achievement, JosseyâBass, San Francisco, Calif., 1995 (Net Library version), 352 pp. 6. Executive Guide: Effectively Implementing the Govern- ment Performance and Results Act, Government Account- ing Office, Washington, D.C., 1996. 7. Hemily, B., Strategic Planning in Small and Medium- Size Transit Agencies: A Discussion of Practice and Issues, Urban Mass Transportation Administration, U.S. Department of Transportation, Washington, D.C., Aug. 1986, 124 pp. 8. Harned, E.W., L.M. Proctor, L.H. Bowser, and K.M. Chase, âDevelopment of a Strategic Management Process: A Case Study of the Pennsylvania Department of Trans- portationâ Transportation Research Record 1028, Trans- portation Research Board, Washington, D.C., 1985, pp. 47â53. 9. Farkas, Z.A. and M. Ayele, A Guide to Strategic Plan- ning for Transit Properties, Urban Mass Transporta- tion Administration, U.S. Department of Transportation, Washington, D.C., Dec. 1988, 165 pp. 10. Tyndall, G.R., J. Cameron, and C. Taggert, NCHRP Report 331: Strategic Planning and Management Guidelines for Transportation Agencies, Transportation Research Board, National Research Council, Washing- ton, D.C., Dec. 1990, 49 pp. 11. Simonetta, R.J., âHow to Develop a Strategic Plan That Wonât Gather Dust,â Metro Magazine, Sep.âOct. 2003, pp. 78â84. 12. Schneider, R.A., B.W. Boyd, and M.E. Hairr, âSeg- mented Strategic Planning: An Incremental Approach to Transit Planning and Implementation,â Proceedings of the Bus and Paratransit Conference, Milwaukee, Wis., May 2â4, 2003. 13. Resource Kit: Strategic Planning, American Public Transportation Association, Washington, D.C., 2001. 14. TCRP Report 88: A Guidebook for Developing a Tran- sit Performance-Measurement System, Transportation Research Board, National Research Council, Washing- ton, D.C., 2003. 15. Buller, P.F., âFor Successful Strategic Change: Blend OD Practices with Strategic Management,â Organiza- tional Dynamics, Winter 1988, pp. 42â55. 16. Eadie, D.C. and R. Steinbacher, âStrategic Agenda Man- agement: A Marriage of Organizational Development and Strategic Planning,â Public Administration Review, May/June 1985, pp. 424â430. 17. Stanley, R.G., M.A. Coogan, M.P. Bolton, S. Campbell, and R. Sparrow, TCRP Report 97: Emerging New Para- digms: A Guide to Fundamental Change in Local Public Transportation Organizations, Transportation Research Board, National Research Council, Washington, D.C., 2003, 118 pp. 18. TCRP Report 58: New Paradigms for Local Public Transportation OrganizationsâTask 5 Report: Open- ing the Door to Fundamental Change, Transportation Research Board, National Research Council, Washing- ton, D.C., 2000, 59 pp. REFERENCES