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Pages 65-83

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From page 66...
... APPENDIX F-1 DRIVER HIRING PROCESS (Contributed by Daecher Consulting Group)
From page 67...
... F-3 APPENDIX F-2 APPLICATION FOR EMPLOYMENT (Contributed by Daecher Consulting Group)
From page 70...
... Personal interviews are used to determine both the skills and the attitudes of applicants. Usually, the interviewer assesses the applicant on a variety of subjective items.
From page 71...
... F-7 HOW TO USE THE STRUCTURED INTERVIEW FORM 1. Complete the sections describing your organization.
From page 72...
... F-8 STRUCTURED INTERVIEW FORM Categories: I Company Background II.
From page 73...
... F-9 II. BASIC DRIVER-APPLICANT INFORMATION Name: _____________________________________________________________________ Age: ________ Current Address:_________________________________________________________________ Current Place of Employment: ______________________________________________________ ______________________________________________________________________________ Why Does He/She Want to Leave?
From page 74...
... Give us examples. Definition Action Result 5.
From page 75...
... Share some examples of when you had to do this. Situation Action Result 2.
From page 76...
... Amount of Interaction Result 2. Sooner or later, we have to deal with a customer who makes unreasonable demands.
From page 77...
... Can you give me some examples of when this happened to you? Project Action Result 2.
From page 78...
... F-14 How do you decide? How Notes: ______________________________________________________________________________ ______________________________________________________________________________ VIII.
From page 79...
... F-15 INTERPERSONAL Rude, offensive, argumentative. "It's not my job" and does the minimum needed to get by.
From page 80...
... Physical Qualifications: Each applicant must meet the requirements defined at 49 CFR Part 391.41 of the Federal Motor Carrier Safety Regulations. F-16 APPENDIX F-4 MINIMUM DRIVER ELIGIBILITY CRITERIA (Contributed by Jim York, Zurich Services Corporation)
From page 81...
... . Disqualifying Offense: Any of the drug or alcohol or serious traffic violations, committed in a commercial or non-commercial motor vehicle, which are defined at 49 CFR Part 383.51 of the Federal Motor Carrier Safety Regulations.
From page 82...
... DOT Violations Other violations of the Federal Motor Carrier Safety Regulations. Examples include: log violation (false logs, over hours, no/missing logs)
From page 83...
... Name: Employee ID: Position: Date Hired: Location Incident Review Record the issue or opportunity regarding a specific safety incident noted in the driver's safety performance record. Please provide details and dates: Intervention Step Please indicate the appropriate intervention step: Verbal (Step One)


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