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Methods of Rider Communication (2006) / Chapter Skim
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Pages 20-24

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From page 20...
... RVT Williamsport, PA 1,200,000 Santa Clara Valley Transportation Authority VTA San Jose, CA 39,380,000 Shore Line East, Connecticut Department of Transportation SLE New Haven to New London, CT 425,000 Singapore Mass Rapid Transit Ltd. SMRT Singapore 685,300,000 South Bend Public Transportation Corporation TRANSPO South Bend, IN 3,112,602 South Coast Area Transit SCAT Oxnard, CA 3,234,465 Southern California Regional Rail Authority SCRRA Los Angeles, CA 9,946,566 Transfort/Dial-A-Ride Transfort Fort Collins, CO 1,570,000 Transit Link Pte Ltd Transit Link Singapore Not applicable Tri-County Metropolitan Transportation District of Oregon TriMet Portland, OR 39,380,000 York County Transportation Authority YCTA York, PA 1,699,735 TABLE 3 AGENCIES THAT RESPONDED TO SURVEY QUESTIONNAIRE The synthesis survey covered several key characteristics of rider communications.
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From page 21...
... For example, at Pace Suburban Bus, TriMet, Port Authority of Alleghany County (PAT) , and Santa Clara Valley Transportation Authority (VTA)
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From page 22...
... Overall, Table 5 shows the trend toward providing certain operational information in real-time, while continuing to provide general information on a periodic basis. COMMUNICATION DISSEMINATION MEDIA The dissemination media used by the survey respondents are shown in Table 6.
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From page 23...
... 10 4 17 20 2 1 4 Safety/Security Reminders about notifying officials about suspicious packages or activity 19 13 5 7 2 13 3 4 0 0 Evacuation of transit facilities/vehicles 8 5 2 4 0 5 0 000 000 1 3 Escalator/elevator outages 1 3 1 0 0 3 3 1 0 0 Amber alerts 1 0 1 0 0 0 0 0 1 Source: Survey responses. Note: Blank cells indicate that providing information is not applicable using the specific dissemination media.
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From page 24...
... 0 50 100 150 200 250 Pa pe r Int ern et (we bsit e) Te lep ho ne Sta tic sig n Kio sk E-m ail or pa ge Pu blic ad dre ss sys tem Ele ctr on ic s ign Mo bile te lep ho ne On -bo ard el ect ron ic s ign Wi rel es s d ev ice Oth er Oth er Dissemination Media N um be r o f r es po ns es FIGURE 11 Dissemination media (Source: survey responses)
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Key Terms

  • public transport
  • transportation authority
  • service change
  • dissemination media
  • trip planning

  • rider communication


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