Aircraft Noise: A Toolkit for Managing Community Expectations (2009) / Chapter Skim
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Pages 12-14
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From page 12... ...
When interviewed, most non-airport groups interviewed said that their goals related to: • Cooperation • Communication • Open discussion • Partnership This implies that noise issues are a problem that needs a solution, and that the solution requires a longer-term interactive process involving both the airport and the community. Each airport must determine its ultimate goal and define its objectives before progress can be measured.
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From page 13... ...
By doing nothing regarding community engagement, the most precious time -- the time before the controversy erupts -- is wasted. Example Evaluation Questions • What were stakeholder/public perceptions regarding their ability to participate in the process?
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From page 14... ...
-- One Size Does Not Fit All Airports, unlike other types of transportation agencies, are not required by regulation to do extensive and regular community engagement other than during environmental project planning. Consequently some airports have virtually no experience in community engagement.
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