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Appendix D - Internet Survey Instrument
Pages 114-125

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From page 114...
... • Section II - Freight Mobility Modal Specific Information – Motor carriers -- Questions 14 – 21 – Port terminal operators, port authorities -- Questions 22 – 27 – Railroad s -- Questions 28 – 32 – Shippers, freight forwarders, logistics service providers, warehouse operators, labor unions -- Questions 33–36 – State DOT s, MPOs , Federal agencies -- Questions 14 – 36 Section I -- General Freight Mobility Information Please answer all the questions in this section 1) Which one of the following best describes your organization?
From page 115...
... . Inadequate physical capacity ____________ Highway geometry ____________ Inadequate system management ____________ Regulatory constraints ____________ Land use controls and regulations ____________ Insufficient funding ____________ Inadequate internal and external communications ____________ Uncertain permitting outcomes ____________ Insufficient trained labor ____________ Inadequate attention to safety ____________ Grade crossings ____________ Other (specify)
From page 116...
... ____________ 12) How would you characterize a "quickly implementable" or "quick fix" improvement action directed at addressing freight mobility constraints?
From page 117...
... ______________________ None Section II - Freight Mobility Modal Specific Information Motor Carriers - please answer Questions 14 to 21
From page 118...
... ________________ 20) How often do you take the following actions to respond to physical, operational, technological or regulatory freight mobility constraints?
From page 119...
... Physical Constraint Never Not often Often Very often Dangerous wharf conditions Inadequate waterway or channel depths Inefficient terminal layout Inadequate terminal capacity Empty container storage and movement Restrictive gate configurations Inadequate security and government agency inspection areas Lack of maintenance shop capacity and dedicated area Inadequate chassis storage areas Insufficient on-dock rail Physical barriers to rail operations Inadequate local street and highway access from terminal Other (specify)
From page 120...
... Actions to Respond to Physical, Operational, and Regulatory Constraints Never used Not often used Often used Always used Empower problem solving action groups Prepare contingency plans Budget for implementing contingency plans Expand gate capacity Expand gate operation hours Adopt program to encourage off-peak terminal operations Upgrade communication technologies Support labor training programs Establish labor/management operations planning and trouble-shooting teams Institute risk reducing contract terms with customers and modal partners Coordinate capital improvement planning and improvements with modal and community partners to avoid unanticipated negative congestion consequences Regularly communicate with elected officials, management, and community stakeholders to garner support for regulatory improvements Use customized technology programs Other (specify)
From page 121...
... Low-Cost Methods to Address Freight Mobility Constraints No potential Low potential Some potential High potential Auxiliary gate lanes Paved holding areas outside the gate "Fast Lane" at gates using paperless checking Terminal reconfiguration to add more capacity Truck reservation system Establish regular pre-planning meetings to coordinate ship, rail, labor, drayage requirements On-terminal traffic management by managers Locate secured inspection areas outside of major traffic areas Dedicated truck lanes on local roads outside the gate Synchronize signals at terminal entrance/exit to adjust to peak traffic hours on local roads and at terminal Utilize wireless communications on terminal to facilitate proper storage, ship operations, and gate operations Other (specify)
From page 122...
... ________________ 29) Which five capacity problems are the major causes of freight mobility constraints?
From page 123...
... Actions to Respond to Physical, Operational, and Regulatory Constraints Never used Not often used Often used Always used Reschedule trip/delivery Use alternative routes Use third parties Pass on delay costs to customers Deploy in-cab communication Seek regulatory changes Upgrade communication technologies Support labor training programs Establish labor/management operations planning and trouble-shooting teams Other (specify)
From page 124...
... Actions to Respond to Constraints Never used Not often used Often used Always used Reschedule trip/delivery Increase number of trips Reroute delivery Use third parties/agents Add equipment/ resources Pass on delay costs to customers Seek constructive damages under a contract or legal judgment Seek regulatory changes Revise operating schedules Prepare and implement contingency plans Expand warehouse storage capacity or house tracks Resolve labor - related issues Adopt schedules consistent with both regulatory requirements and business imperatives Upgrade communication technologies, wired or wireless Support carrier - sponsored labor training programs Establish labor/management operations planning and trouble - shooting teams -- for "corrective action" Other (specify)
From page 125...
... Saturday service with "traveling switch engines" Prepare and implement contingency plans Expand warehouse storage capacity Expand house track storage capacity Resolv e labor - related issues Improve facility perimeter security Other (specify) ________________ Respondent's name: ________________________________________________________ Organization _____________________________________Title _____________________ Email (optional)


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