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Information Technology in the Service Society A Twenty-First Century Lever (1994) / Chapter Skim
Currently Skimming:

A Selected Research on Economic and Strategic Impacts of Information Technology
Pages 217-227

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From page 217...
... Appendix A Selected Research on Economic and Strategic Impacts of Information Technology 217
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From page 218...
... review economy vs. and multifactor productivity industry Banker and Econometric Firm/small Competitive advantage Kauffman Cross-sectional business unit (marginal bank branch (1988)
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From page 219...
... (IE) Electronics innovation Proposes 3 potential explanations for the IT paradox in white collar context: mismeasurement, distributional rather than productive effects, information value problem: Price decreases in technology lead to more technology purchased rather than decreased cost; also suggests may be just transitional time lag.
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From page 220...
... Harris and Katz Correlational Firm (40 life Operating cost efficiency (1991) Time series insurance (operating expenses" (1983 to 1986)
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From page 221...
... (IB) Computer field, Questions value of increased work quality; develops method for technology, and theory measuring computer productivity and defines a value of information.
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From page 222...
... Method to quantify benefits Firm/small business unit (60 manufacturing small business units) Productivity (average labor)
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From page 223...
... (IID) Office automation Reports on poor status of costjustification procedures, difficulty of measuring the dollar value of investments in new technology.
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From page 224...
... B Lags: Time lags in the payoffs from information technology make analysis of current costs versus current benefits misleading.
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From page 225...
... SOURCES: Derived from the literature reviews in papers by Brynjolfsson, Erik, and Bruce Bimber, 1991, "Information Technology and the 'Productivity Paradox,"' Working Paper, Brookings Institution, Washington, D.C., Feb. 7; Brynjolfsson, Erik, 1991, "The Productivity Paradox of Information Technology: Review and Assessment," Center for Coordination Science Technical Report #130, December; and Wilson, Diane D., 1992, "Assessing the Impact of Information Technology on Organizational Performance," Sloan School of Management, Massachusetts Institute of Technology, (revised)
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From page 226...
... 1986. "Measuring the Spillovers from Technical Advance: Mainframe Computers in Financial Services," American Economic Review 76(34, September)
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From page 227...
... 1987. "Economic Paradigms and Slow American Productivity Growth," Eastern Economic Journal 13:333-343.
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Key Terms

  • time series
  • service society
  • cost efficiency
  • capital stock
  • social value

  • business review
  • econometric time
  • labor productivity
  • harvard business
  • business unit

  • office automation
  • work quality
  • sloan management
  • technology increases
  • financial sector

  • american economic
  • economic review
  • sector productivity
  • time deposits
  • average labor

  • management review
  • operating cost
  • computer productivity
  • bruce bimber
  • increased competitiveness

  • brookings institution
  • partially reversed
  • suggested model
  • technological forecasting
  • supports cost


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