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Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies

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Description

TRB's National Cooperative Highway Research Program (NCHRP) Research Report 902: Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies presents guidance and examples for selection of peer groups to ensure that benchmarking is effectively applied to enhance transportation system performance.

Benchmarking—comparison of oneself with peers—has been successfully applied in many fields as a tool for assessing system performance, communicating about system performance with a broad stakeholder audience, and supporting performance management.

The report includes practical guidance on how transportation agencies can undertake benchmarking to improve system performance management practices and highlights applications of the guidance in two specific components of system performance, for active (that is, non-motorized) transportation and environmental impact.

Guidance in the report is supplemented by a comparative benchmarking platform, a web-based tool agencies can use to share performance information and explore how aspects of their system’s performance compares with others.

The platform is maintained and available through the American Association of State Highway and Transportation Officials Transportation Performance Management Portal.

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Suggested Citation

National Academies of Sciences, Engineering, and Medicine. 2019. Benchmarking and Comparative Measurement for Effective Performance Management by Transportation Agencies. Washington, DC: The National Academies Press. https://doi.org/10.17226/25365.

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Publication Info

160 pages | 8.5 x 11
DOI: https://doi.org/10.17226/25365
Contents

Table of Contents

skim chapter
Front Matter i-xii
Project Overview 1-8
Part 1 Benchmarking Guidebook 9-60
Part 2 Transportation Comparative Benchmarking Platform 61-80
Part 3 Benchmarking Pilot Results 81-142
Implementation 143-144
Resources 145-148
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