Maureen Bisognano, B.S.N., M.S.N., executive vice president and COO, Institute for Healthcare Improvement (IHI), is responsible for the day-to-day management of the Institute’s many programs designed to improve health care delivery. Ms. Bisognano oversees all operations, program development, and strategic planning for the Institute. She also advises senior leaders around the world on improving healthcare systems. Ms. Bisognano is on the faculty of the Harvard School of Public Health and a member of the Commonwealth Fund’s Commission on a High Performance Health System. Prior to joining IHI, she served as CEO of the Massachusetts Respiratory Hospital and senior vice president of The Juran Institute.
Linda Burnes Bolton, Dr.P.H., R.N., FAAN, is vice chair, Robert Wood Johnson Foundation (RWJF) Initiative on the Future of Nursing, at the Institute of Medicine. Dr. Burnes Bolton is vice president for Nursing, chief nursing officer, and director of Nursing Research at Cedars-Sinai Medical Center in Los Angeles. She is one of the Principal Investigators at the Cedars-Sinai Burns & Allen Research Institute. Her research, teaching, and clinical expertise includes nursing and patient care outcomes research, performance improvement, and improving the quality of care and cultural diversity within the health professions. She served as the national advisory chair for Transforming Care at the Bedside, an initiative of RWJF, to improve the nursing practice environment. Dr. Burnes Bolton is a past president of the American Academy of Nursing and the National Black Nurses Association.
Nancy Chiang, R.N., B.S.N., is a recent graduate from California State University, Sacramento. She was an active participant in the National Student Nurses’ Association throughout her nursing education. On the chapter level, she held board positions during all 3 years of the program. From October 2008 through October 2009, Ms. Chiang served as secretary/treasurer for the California Nursing Students’ Association. She believes her involvement with the Nursing Students’ Association better prepared her for her position as a professional nurse on the Trauma Nursing Unit at the University of California–Davis Medical Center in Sacramento.
Marilyn P. Chow, D.N.Sc., R.N., FAAN, is the vice president, Patient Care Services, Program Office, at Kaiser Permanente. She is also the program director for the RWJF Executive Nurse Fellows Program. A graduate of the University of California–San Francisco (UCSF) School of Nursing, Dr. Chow has made significant contributions to nursing throughout her scholarship, leadership, and political and civic involvement. She is recognized for her expertise in leadership, innovation, regulation of nursing practice, workforce policy, and primary care. Her career has focused on promoting the role of nurses in primary care, advanced practice, and hospital-based care. She has coauthored four books, including the award-winning Handbook of Pediatric Primary Care. She is the co-principal investigator for the national study How Do Medical–Surgical Nurses Spend Their Time? She has received several awards, including the Women’s Honors in Public Health and the UCSF School of Nursing Distinguished Alumni Award. She was recently selected as one of the distinguished 100 graduates and faculty of the UCSF School of Nursing for the Centennial Wall of Fame.
Pamela Cipriano, Ph.D., R.N., FAAN, recently completed 9 years as the chief nursing officer at the University of Virginia Medical Center, achieving Magnet Recognition. Dr. Cipriano chairs the American Academy of Nursing’s Workforce Commission, studying technology solutions to improve the work environment to make patient care safer and more efficient. She serves as editor-in-chief of American Nurse Today, the official journal of the American Nurses Association. Throughout her career, she has been a leader in national nursing organizations addressing issues of policy, administration, quality, and clinical practice. She serves on The Joint Commission’s National Nursing Advisory Council. She has
been a Sigma Theta Tau International Distinguished Scholar and an American Nurses Foundation Scholar.
Bernice Coleman, Ph.D., ACNP-BC FAHA, has 25 combined years of advanced-practice nursing experience as a clinical nurse specialist. She is currently a board-certified acute care nurse practitioner in the Heart Transplantation and Ventricular Assist Programs at Cedars-Sinai Medical Center in Los Angeles. Her research area has focused on translational bench explorations of the clinical ethnic impact of cytokine gene polymorphisms on heart transplantation outcomes. Dr. Coleman has presented and published on the topics associated with care of the cardiac surgical patient, critical care nursing issues, and ethnic immunogenetics of heart transplantation. She was recently awarded the 2008 Distinguished Alumna Award from the Yale School of Nursing and the GE Healthcare and American Association of Critical-Care Nurses 2009 Pioneering Spirit Award in 2009. She is a volunteer faculty member in the Department of Physiology at UCSF, where she is mentoring and lecturing students in clinical genetics.
Steven DeMello, M.B.A., has more than 30 years of experience in research, hospital operations, strategic planning, systems management and consulting. He is currently the director of Health Care for the Center for Information Technology Research in the Interest of Society (CITRIS) at the University of California–Berkeley. Prior to joining CITRIS, he was executive director and senior advisor of the Health Technology Center (HealthTech), a nonprofit research group and expert network based in San Francisco. Prior to HealthTech, he served as chief operating officer of ezboard, Inc., a large first generation consumer social networking company. His previous positions include serving as senior vice president of the California Healthcare System, president and COO of Alliance Home Care Management, Inc., and principal at the global management consulting firm A.T. Kearney. He received a B.A. in economics from Claremont McKenna College and an M.B.A. from the University of Chicago.
Joseph Guglielmo, Pharm.D., is professor and chair of the Department of Clinical Pharmacy at the UCSF School of Pharmacy. In addition, he serves as associate director of Pharmaceutical Services for the UCSF Medical Center and director of the Department of Clinical Pharmacy Medication Outcomes Center. He is responsible for all evidence-based
reviews and medication use evaluations at the medical center. The developer of the UCSF Antimicrobial Management Program, he also serves as infectious diseases pharmacist for UCSF Medical Center. His research interests center on the appropriate use of antimicrobials and acute care pharmacy practice models. Dr. Guglielmo is a long-term editor of Applied Therapeutics and the Handbook of Applied Therapeutics and a frequent contributor to healthcare professional journals.
Julia Hallisy, D.D.S., is a practicing dentist in San Francisco. In 1989, Dr. Hallisy’s late daughter, Katherine, was born with bilateral retinoblastoma. Dealing with Kate’s life-threatening diagnosis, the many recurrences of cancer, and the unanticipated challenges of hospital-acquired infection and misdiagnosis gave Dr. Hallisy valuable insight as an advocate for patients. The many lessons she learned during Kate’s life became the foundation for her book, The Empowered Patient: Hundreds of Life-Saving Facts, Action Steps and Strategies You Need to Know. Dr. Hallisy is committed to and passionate about the subjects of patient safety, healthcare reform, and medical error reduction. Her personal and professional goals include working diligently to help give patients a voice in healthcare solutions. Dr. Hallisy has most recently worked with another advocate, Helen Haskell, in forming The Empowered Patient Coalition nonprofit organization.
Tamra (Tami) E. Minnier, R.N., M.S.N., FACHE, is the chief quality officer for the University of Pittsburgh Medical Center (UPMC). The mission of the Center for Quality Improvement and Innovation is to partner with hospital leadership to change care delivery systems in support of the UPMC vision of creating the health system of the future. Ms. Minnier has studied the Toyota Production System, Lean Manufacturing, and other business improvement applications to health care. A nationally known speaker, Ms. Minnier has been published in several articles. She received her B.S.N. and M.S.N. from the University of Pittsburgh.
Pamela H. Mitchell, Ph.D., R.N., FAHA, FAAN, is professor of Biobehavioral Nursing and Health Systems; associate dean for Research, School of Nursing; adjunct professor, Department of Health Services; and founding director of the Center for Health Sciences Interprofessional Education and Research at the University of Washington. Her research and teaching focus on hospital care delivery systems, effective management of clinical care systems, biobehavioral interventions for patients
with acute and chronic cardio-cerebrovascular disease, and outcomes of interprofessional education. These works are funded by the National Institute of Nursing; National Heart, Lung, and Blood Institute; Bureau of Health Professions, Health Resources and Services Administration; and the Josiah Macy, Jr. Foundation. She is president of the American Academy of Nursing and is a member and past chair of the Expert Panel on Quality Healthcare. She is immediate past chair, Nursing and Rehabilitation Professionals Committee, Stroke Council of the American Heart/American Stroke Association.
Thomas M. Priselac, is president and CEO of the Cedars-Sinai Health System, a position he has held since 1994. Mr. Priselac has been associated with Cedars-Sinai since 1979. Prior to his current position, he was executive vice president from 1988 to 1993. Before joining Cedars-Sinai, he was on the executive staff of Montefiore Hospital in Pittsburgh. He currently serves as chair of the American Hospital Association Board of Trustees. He is a past chair of the Association of American Medical Colleges. He currently serves on the Los Angeles Chamber of Commerce Board, where he previously chaired the Health Care Committee. He formerly chaired the Hospital Association of Southern California, the California Healthcare Association, and the Association of American Medical Colleges Council of Teaching Hospitals. Mr. Priselac is an author and invited speaker on a variety of contemporary issues facing health care today, including policy issues related to the delivery and financing of health care, healthcare quality and safety, and the adoption and implementation of information technology.
Josef Reum, Ph.D., is the interim dean of the School of Public Health and Health Services at the George Washington University (GWU). Prior to joining the GWU faculty in 1993, Dr. Reum was CEO of the American Health Quality Association, which represents organizations that provide evaluation and quality improvement services to healthcare purchasers and providers. His administrative skills were also essential to his tasks as deputy director of the Local Initiative Funding Partners Program, an RWJF national program designed to promote innovation in the design and delivery of healthcare services. Dr. Reum has held leadership positions in six states, including commissioner of the Department of Mental Health, Developmental Disabilities and Substance Abuse (Indiana), deputy commissioner of the Department of Mental Retardation (Massachusetts), and director of the Anchorage Department of Health and Social Services (Alaska).
Alan Rosenstein, M.D., M.B.A., is currently vice president and medical director for VHA West Coast, Pleasanton, California, and medical director for Physician Wellness Services, Minneapolis. He is the former vice president of Clinical Informatics for McKesson-HBOC, former medical director of Decision Support for HBSI-Solucient, and former director of Medical Resource Management and manager of Outcome Measurement at California Pacific Medical Center in San Francisco. He has also served as medical director for several regional managed care organizations. He graduated from the University of Louisville School of Medicine. He completed his internship at Highland General Hospital in Oakland, California, and 3 years of residency in Internal Medicine at Mount Zion Hospital and Medical Center in San Francisco. He has more than 100 publications and numerous lectures, seminar presentations, and national and international consultation experiences in the areas of performance improvement, information management, decision support, performance profiling, health economics, resource and case management, technology assessment, outcomes analysis, nurse–physician relationships, organizational dynamics, physician engagement and leadership, patient safety, quality improvement, and cost-effective care. He earned his M.B.A. in Health Services Management at Golden Gate University in San Francisco.
Kurt Swartout, M.D., following his medical residency, joined the Permanente Medical Group and worked in primary care for 2 years before transitioning into its hospitalist program. As a hospitalist, Dr. Swartout specializes in the care of hospitalized patients as well as adult patients with medical problems in the emergency department. He especially enjoys meeting patients in the emergency department, formulating a plan, and getting the patients well enough so they can return home. Dr. Swartout is a member of the American College of Physicians and Kaiser Permanente’s Palliative Care Service, which provides patient and family education for patients whose disease is not responding to curative treatment. He has served as chief of Hospital Medicine at Kaiser Roseville since 1999, and he has been an active participant in the Transforming Care at the Bedside program since 2003. Dr. Swartout received his M.D. from the University of California–Davis School of Medicine in 1991, and completed his internship and residency at the university’s Medical Center in 1994.