Effective Cooperation Among Airports and Local and Regional Emergency Management Agencies for Disaster Preparedness and Response (2014)

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33 aPPENDIX a Questionnaires aIrPort QuEstIoNNaIrE usED IN survEy When there is an incident, emergency, accident, or disaster actually or potentially involving the airport, what is the airport’s main point of contact to coordinate with local agencies? ( ) a. The local (city, county, or local multi-county regional) EM agency ( ) b. The state EM agency ( ) c. A federal agency ( ) d. The airport’s EOC or emergency manager acting 1:1 with all outside agencies ( ) e. Something else ( ) f. None of the above ( ) g. Don’t know If you answered a, b, c, or e, please specify what agency is the airport’s main point of contact? (open-ended) In a brief paragraph, please describe the overall balance of relations with all EM and related agencies, on-airport and off-airport. What relationships are most basic for what types of incidents? (open-ended) The following questions pertain to relationships with off-airport agencies. On a scale of 1 to 5, how would you rate your satisfaction with the relationship between the local EM agency and the airport? (1) Highly unsatisfactory (2) Somewhat unsatisfactory (3) Uneven (4) Somewhat satisfactory (5) Highly satisfactory (6) No opinion (7) What are the major factors that contribute to the rating you gave the relationship? (open-ended) What benefits does the airport see from good working relationships between airports and local or regional EM agencies? (open-ended) Does your airport quantify such benefits in any way? ( ) Yes ( ) No ( ) Don’t know If yes, please describe how you measure, describe, or report such benefits? (open-ended) Which of the following methods do you recommend for promoting strong working relationships between airports and local or regional EM agencies? ( ) Regular meetings ( ) Joint planning ( ) Joint drilling ( ) Joint exercising ( ) Presence in each other’s EOC or DOC ( ) Airport desk in agency’s EOC ( ) Airport-specific training for agency personnel ( ) EM-specific training for airport personnel ( ) NIMS training ( ) ICS training ( ) NIMS refresher training ( ) ICS refresher training ( ) Cross-training ( ) EMA participation in part 139 exercises ( ) Table top exercises

34 ( ) Functional exercises ( ) Peer-review of programs by other airport or EMA ( ) Peer-review of plans by other airport or EMA ( ) Peer-review of training by other airport or EMA ( ) Airport observing EMA exercises ( ) EMA observing airport exercises ( ) Airport having designated liaison person to EMA ( ) EMA having designated liaison person to airport ( ) Airport having dedicated EM position(s) ( ) Airport having EM assigned as a major collateral duty to mid-level or senior manager ( ) Airport having EM assigned as a major collateral duty to a lower level manager ( ) Joint participation in outside functional training such as TEEX ( ) Airport and EMA periodically evaluate effectiveness of relationship ( ) Formal accountability system to mayor, board, or other sponsor or owner ( ) Airport participates in regional emergency or disaster coordination effort ( ) Airport knows EMAC procedure and has written procedure for contacting EMAC ( ) Airport knows FEMA regional representative and has written procedure for contacting FEMA ( ) Other(s) (Please specify.) Which of the following methods do you actually use for promoting strong working relationships between airports and local or regional EM agencies? ( ) Joint planning ( ) Joint drilling ( ) Joint exercising ( ) Presence in each other’s EOC or DOC ( ) Airport desk in agency’s EOC ( ) Airport-specific training for agency personnel ( ) EM-specific training for airport personnel ( ) NIMS training ( ) ICS training ( ) NIMS refresher training ( ) ICS refresher training ( ) Cross-training ( ) EMA participation in part 139 exercises ( ) Table top exercises ( ) Functional exercises ( ) Peer-review of programs by other airport or EMA ( ) Peer-review of plans by other airport or EMA ( ) Peer-review of training by other airport or EMA ( ) Airport observing EMA exercises ( ) EMA observing airport exercises ( ) Airport having designated liaison person to EMA ( ) EMA having designated liaison person to airport ( ) Airport having dedicated EM position(s) ( ) Airport having EM assigned as a major collateral duty to mid-level or senior manager ( ) Airport having EM assigned as a major collateral duty to a lower level manager ( ) Joint participation in outside functional training such as TEEX ( ) Airport and EMA periodically evaluate effectiveness of relationship ( ) Formal accountability system to mayor, board, or other sponsor or owner ( ) Airport participates in regional emergency or disaster coordination effort ( ) Airport knows EMAC procedure and has written procedure for contacting EMAC ( ) Airport knows FEMA regional representative and has written procedure for contacting FEMA ( ) Other(s) (Please specify.) Consider the airport’s activities in the most recent two years: ( ) The airport has dispatched emergency equipment off-airport to support a mutual aid partner or sister department ( ) The airport has dispatched emergency personnel off-airport to support a mutual aid partner or sister department Consider the local or regional EM agency’s activities in the most recent two years: ( ) The EMA has dispatched emergency equipment to the airport ( ) The EMA has dispatched emergency personnel to the airport Please describe briefly one incident, accident, emergency, or disaster in which cooperation and coordination between the local or regional EM agency and your airport could be described as a solution. (open-ended)

35 The following questions pertain to relationships with on-airport agencies. What non-airport, on-airport agencies are involved in emergency planning and/or response at the airport? Please mark all that apply. ( ) Airlines ( ) Customer service providers (wheelchairs, carts, skycaps) ( ) Concessionaires ( ) FBO ( ) Tank farm operators/fueling contractors ( ) Security contractors ( ) Architects and engineers ( ) ARFF that is a tenant rather than an organic part of the airport’s organization ( ) LE that is a tenant rather than an organic part of the airport’s organization ( ) FAA ( ) TSA ( ) CBP ( ) FBI ( ) CDC ( ) ANG, USAF, or other military joint use on airport ( ) U.S. Marshals ( ) Air Marshals EMErgENcy MaNagEMENt agENcy QuEstIoNNaIrE usED IN survEy When there is an incident, emergency, accident, or disaster actually or potentially involving the airport, what is the airport’s main point of contact to coordinate with local agencies? ( ) a. The local (city, county, or local multi-county regional) EM agency ( ) b. The state EM agency ( ) c. A federal agency ( ) d. The airport’s EOC or emergency manager acting 1:1 with all outside agencies ( ) e. Something else ( ) f. None of the above ( ) g. Don’t know If you answered a, b, c, or e, please specify what agency is the airport’s main point of contact? (open-ended) Is your agency the one named in the preceding question? ( ) Yes ( ) No In a brief paragraph, please describe the overall balance of relations with all EM and related agencies, on-airport and off-airport. What relationships are most basic for what types of incidents? (open-ended) On a scale of 1 to 5, how would you rate your satisfaction with the relationship between the local EM agency and the airport? (1) Highly unsatisfactory (2) Somewhat unsatisfactory (3) Uneven (4) Somewhat satisfactory (5) Highly satisfactory (6) No opinion What are the major factors that contribute to the rating you gave the relationship? (open-ended) What benefits does the EM agency see from good working relationships between airports and local or regional EM agencies? (open-ended) Does your agency quantify such benefits in any way? ( ) Yes ( ) No ( ) Don’t know

36 If yes, please describe how you measure, describe, or report such benefits? (open-ended) Which of the following methods do you recommend for promoting strong working relationships between airports and local or regional EM agencies? ( ) Regular meetings ( ) Joint planning ( ) Joint drilling ( ) Joint exercising ( ) Presence in each other’s EOC or DOC ( ) Airport desk in agency’s EOC ( ) Airport-specific training for agency personnel ( ) EM-specific training for airport personnel ( ) NIMS training ( ) ICS training ( ) NIMS refresher training ( ) ICS refresher training ( ) Cross-training ( ) EMA participation in part 139 exercises ( ) Table top exercises ( ) Functional exercises ( ) Peer-review of programs by other airport or EMA ( ) Peer-review of plans by other airport or EMA ( ) Peer-review of training by other airport or EMA ( ) Airport observing EMA exercises ( ) EMA observing airport exercises ( ) Airport having designated liaison person to EMA ( ) EMA having designated liaison person to airport ( ) Airport having dedicated EM position(s) ( ) Airport having EM assigned as a major collateral duty to mid-level or senior manager ( ) Airport having EM assigned as a major collateral duty to a lower level manager ( ) Joint participation in outside functional training such as TEEX ( ) Airport and EMA periodically evaluate effectiveness of relationship ( ) Formal accountability system to mayor, board, or other sponsor or owner ( ) Airport participates in regional emergency or disaster coordination effort ( ) Airport knows EMAC procedure and has written procedure for contacting EMAC ( ) Airport knows FEMA regional representative and has written procedure for contacting FEMA ( ) Other(s) (Please specify.) Which of the following methods do you actually use for promoting strong working relationships between airports and local or regional EM agencies? ( ) Regular meetings ( ) Joint planning ( ) Joint drilling ( ) Joint exercising ( ) Presence in each other’s EOC or DOC ( ) Airport desk in agency’s EOC ( ) Airport-specific training for agency personnel ( ) EM-specific training for airport personnel ( ) NIMS training ( ) ICS training ( ) NIMS refresher training ( ) ICS refresher training ( ) Cross-training ( ) EMA participation in part 139 exercises ( ) Table top exercises ( ) Functional exercises ( ) Peer-review of programs by other airport or EMA ( ) Peer-review of plans by other airport or EMA ( ) Peer-review of training by other airport or EMA ( ) Airport observing EMA exercises ( ) EMA observing airport exercises ( ) Airport having designated liaison person to EMA ( ) EMA having designated liaison person to airport ( ) Airport having dedicated EM position(s) ( ) Airport having EM assigned as a major collateral duty to mid-level or senior manager ( ) Airport having EM assigned as a major collateral duty to a lower level manager

37 ( ) Joint participation in outside functional training such as TEEX (Texas A&M Extension Training Service) ( ) Airport and EMA periodically evaluate effectiveness of relationship ( ) Formal accountability system to mayor, board, or other sponsor or owner ( ) Airport participates in regional emergency or disaster coordination effort ( ) Airport knows EMAC procedure and has written procedure for contacting EMAC ( ) Airport knows FEMA regional representative and has written procedure for contacting FEMA ( ) Other(s) (Please specify.) Consider the airport’s activities in the most recent two years: ( ) The airport has dispatched emergency equipment off-airport to support a mutual aid partner or sister department ( ) The airport has dispatched emergency personnel off airport to support a mutual aid partner or sister department Consider the local or regional EM agency’s activities in the most recent two years: ( ) The EMA has dispatched emergency equipment to the airport ( ) The EMA has dispatched emergency personnel to the airport Please describe briefly one incident, accident, emergency, or disaster in which cooperation and coordination between the airport and your agency could be described as a solution. (open-ended) The following questions pertain to relationships with on-airport agencies. With which non-airport, on-airport agencies is your agency involved in emergency planning and/or response at the airport? Please mark all that apply. ( ) Airlines ( ) Customer service providers (wheelchairs, carts, skycaps) ( ) Concessionaires ( ) FBO ( ) Tank farm operators/fueling contractors ( ) Security contractors ( ) Architects and engineers ( ) ARFF that is a tenant rather than an organic part of the airport’s organization ( ) LE that is a tenant rather than an organic part of the airport’s organization ( ) FAA ( ) TSA ( ) CBP ( ) FBI ( ) CDC ( ) ANG, USAF, or other military joint use on airport ( ) U.S. Marshals ( ) Air Marshals