Integrating Tourism and Recreation Travel with Transportation Planning and Project Delivery (2004)

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43 APPENDIX B Survey Respondents and Responses Survey Participation by State and Agency Type Type of Agency States Responding Total Responses State Transportation Department State Tourism or Parks Department Metro or Regional Level Agency Alabama 1 — — 1 Alaska 2 1 1 — California 1 1 — — Colorado 1 1 — — Florida 2 1 — 1 Georgia 2 1 — 1 Idaho 1 — 1 — Illinois 1 — 1 — Kentucky 1 1 — — Maine 2 2 — — Maryland 1 1 — — Mississippi 1 1 — — Minnesota 1 — 1 — Montana 2 1 1 — Nebraska 1 1 — — New Hampshire 1 — 1 — New Jersey 2 1 — 1 New York 1 — — 1 North Dakota 1 1 — — Ohio 1 1 — — Oregon 2 2 — — Pennsylvania 3 3 — — Tennessee 1 1 — — Texas 2 — 1 1 Vermont 1 1 — — Virginia 1 1 — — Washington DC 1 1 — — West Virginia 1 1 — — Wisconsin 1 1 — — Wyoming 1 1 — — Western U.S.* 1 — — 1 Total 41 27 7 7 *Represents the Federal Lands Highway Program—Western Office.

44 SUMMARY OF SURVEY RESPONSES (41 TOTAL RESPONDENTS) Agency/Organization Responding: 27 State DOTs, 7 State Tourism–Parks Offices (TOs), 6 Regional Agencies (MPOs and RPAs), 1 Regional Office of Federal Land Agency. Address: Name of Respondent: Title: Phone Number: Date: E-mail: Questions with asterisks were either too open ended or too complex to summarize. The responses to these questions are discussed in chapter three. PART I—CURRENT ORGANIZATIONAL FOCUS This section asks about your organization’s roles and 1. Which of the following areas are a major part of your organization’s mandate? [check all that apply] † Transportation [27 State DOTs, 2 State TOs, 6 Regional Orgs., 1 Federal] † Land use [6 State DOTs, 2 State TOs, 2 Regional Orgs.] † Tourism [6 State DOTs, 2 State TOs, 1 Regional Org.] † Economic development [10 State DOTs, 3 State TOs, 1 Regional Org.] † Housing [1 State DOT, 2 State TOs, 1 Regional Org.] 2. Does your organization work with other entities—at the federal, state, regional, or local level—to discuss or plan for current issues arising from tourism travel and the existing transportation system? [39] Yes [1 ] No 2a. Is there a formal structure to this working relationship? [25] Yes [14] No 3. If “Yes” to (2), identify those other entities from among the following: [19] U.S. DOT [13] U.S. Park Service [23] State Tourism Office [10] State DOT [13] Regional Agency (specify ) [11] Bureau of Land Management [15] Other—State Parks and Recreation Department 4a. State DOTs: What role does your organization take in collaborating among transportation and tourism interests in the following areas (multiple roles permissible within an area)? Area Lead Supporting None Funding 15 10 2 Defining relevant policy 8 16 1 Transportation planning and design 22 4 2 Project implementation 16 10 1 Operation 9 14 3

45 4b. State Tourism Parks: What role does your organization take in collaborating among transportation and tourism interests in the following areas (multiple roles permissible within an area)? Area Lead Supporting None Funding — 5 1 Defining relevant policy 1 6 — Transportation planning and design — 3 3 Project implementation 1 2 2 Operation 1 2 3 4c. Regional Organizations: What role does your organization take in collaborating among transportation and tourism interests in the following areas (multiple roles permissible within an area)? Area Lead Supporting None Funding 2 3 1 Defining relevant policy 2 2 2 Transportation planning and design 4 2 — Project implementation — 3 3 Operation — 2 4 4d. Federal Land Agencies: What role does your organization take in collaborating among transportation and tourism interests in the following areas (multiple roles permissible within an area)? Area Lead Supporting None Funding 1 — — Defining relevant policy 1 — — Transportation planning and design — — — Project implementation 1 — — Operation 1 — 1 5a. State DOTs: If “Yes,” tell us about these shared issues (multiple roles permissible within an area). Issue Of Joint Interest (Y or N) Frequency of Consideration (O – often, S – sometimes, N – never) Congestion 22-Y, 1-N 12:9:1 Road safety 20-Y, 3-N 12:7:3 Road design 19-Y, 4-N 13:5:4 Access 20-Y, 1-N 11:9:1 Scenic byways 21-Y, 2-N 6:15:2 Hwy tourism signage 21-Y, 1-N 12:9:1 Infrastructure quality 20-Y, 2-N 12:8:2 Promotion 12-Y, 10-N 5:6:5 Developing tourism-related facilities/attractions 17-Y, 6-N 3:12:4 Welcome centers 21-Y, 2-N 3:13:2 Traveler information services 23-Y, 1-N 10:10:1

46 5b. State Tourism–Parks: If “Yes,” tell us about these shared issues (multiple roles permissible within an area). Issue Of Joint Interest (Y or N) Frequency of Consideration (O – often, S – sometimes, N – never) Congestion 2-Y, 4-N 0:2:0 Road safety 1-Y, 4-N 1:0:0 Road design 2-Y, 4-N 0:2:0 Access 3-Y, 3-N 1:2:0 Scenic byways 5-Y, 2-N 4:2:0 Hwy tourism signage 5-Y, 2-N 3:3:0 Infrastructure quality 2-Y, 4-N 2:1:0 Promotion 5-Y, 1-N 5:1:0 Developing tourism-related facilities/attractions 6-Y, 1-N 4:2:0 Welcome centers 5-Y, 2-N 5:0:0 Traveler information services 5-Y, 2-N 4:1:0 5c. Regional Organizations: If “Yes,” tell us about these shared issues (multiple roles permissible within an area). Issue Of Joint Interest (Y or N) Frequency of Consideration (O – often, S – sometimes, N–never) Congestion 5-Y 3:1:0 Road safety 4-Y, 1-N 2:1:0 Road design 3-Y, 2-N 2:1:0 Access 5-Y 3:1:0 Scenic byways 4-Y, 1-N 1:2:0 Hwy tourism signage 3-Y, 2-N 0:2:0 Infrastructure quality 4-Y, 1-N 1:0:1 Promotion 2-Y, 3-N 0:1:0 Developing tourism-related facilities/attractions 2-Y, 3-N 0:0:1 Welcome centers 4-Y, 1-N 0:1:2 Traveler information services 4-Y, 1-N 0:2:1 5d. Federal Land Agency: If “Yes,” tell us about these shared issues (multiple roles permissible within an area). Issue Of Joint Interest (Y or N) Frequency of Consideration (O – often, S – sometimes, N – never) Congestion 1-Y 1:0:0 Road safety 1-Y 1:0:0 Road design 1-Y 1:0:0 Access 1-Y 1:0:0 Scenic byways 1-Y 1:0:0 Hwy tourism signage 1-Y 0:1:0 Infrastructure quality 1-Y 1:0:0 Promotion 1-Y 0:1:0 Developing tourism-related facilities/attractions 1-Y 0:1:0 Welcome centers 1-Y 0:1:0 Traveler information services 1-Y 0:1:0

47 PART II—CURRENT TOURISM SIGNIFICANCE AND DEDICATED TRANSPORTATION RESOURCES This section gauges the perception of how tourism fits in the state and regional economy and assesses the level of tourism activity and the transportation resources available. 6. Rank the importance of tourism to the economy (5 = major component, 2 = minor, 1 = negligible). Area 1 2 3 4 5 State 1 4 — 8 26 Region 1 2 2 7 24 7. Is there a need for more investment in transportation resources to support the current mix and level of tourism travel? [30] Yes [9] No 8. If “Yes,” describe—Content embedded in Chapter 3 of report. 9. Are there transportation resources that will be needed to support your future goals for tourism travel? [32] Yes [7] No 10. If “Yes,” describe—Content embedded in Chapter 3 of report. PART III—CURRENT PRIORITIES This section asks about current priorities for funding and implementation in your organization. 11a. ISTEA/TEA Funding Only: List examples of tourism-serving projects from current planning and decision- making efforts. Project (provide brief description) Funding Source [use code(s) at bottom of table] Highway-3 Scenic byway-2 Visitor information (signage)-1 Tourism/recreation attractions (trails)-2 Regional transit-2 Codes: A = TEA-21, B = Other federal, C = State, D = Local, E = Private, F = other (specify) 11b. ISTEA/TEA and Other Funding: List examples of tourism-serving projects from current planning and decision-making efforts. Project (provide brief description) Funding Source [use code(s) at bottom of table] Highway-7 Scenic byway-5 Visitor information-4 Tourism/recreation attractions (trails)-3 Regional transit-1 Welcome centers-6 Signage-3 Improve services and infrastructure-4 Codes: A = TEA-21, B = Other federal, C = State, D = Local, E = Private, F = other (specify)

48 11c. Non-Federal Funding: List examples of tourism-serving projects from current planning and decision-making efforts Project (provide brief description) Funding Source [use code(s) at bottom of table] Highway-1 Scenic byway-1 Visitor information (incl. interpretative signage, historical markers)-4 Tourism/recreation attractions (trails)-1 Welcome centers-4 Codes: A = TEA-21, B = Other federal, C = State, D = Local, E = Private, F = other (specify) *12. For State DOT or MPO respondents only, rank areas of prioritization. Transportation Aspect Highway Transit Air Infrastructure maintenance Connectivity Congestion reduction Regional access Tie into economic development opportunities Serving business centers (check) Serving tourism/recreation centers (check) Other (specify) Parking Other (specify) 13. What guidelines exist for DOT funding on tourism-oriented activities/projects: a. Informal [9] b. Mandated (by governor’s office or legislature) [3] c. Defined on a case-by-case basis [13] 14. For Tourism entities (agencies, organizations or private sector), do you have any formal guideline on use of your budget for transportation-related projects (including traveler information resources)? [6] Yes [1] No *15. For Tourism entities, what share of a recent year’s operating budget went towards transportation or traveler information projects? _________%

49 PART IV—CURRENT INTERAGENCY ARRANGEMENTS This section asks about your agency’s ability to be a part of a multi-agency planning process for relevant issues/projects, recent outcomes, and procedural developments. *16. What type of voting power does your organization have in affecting decisions concerning transportation resources that directly effect tourism travel? [9 DOTs] Veto power [8 DOTs, 1 State TO, 1 Federal] Voting among equals [3 DOTs, 6 State TOs, 3 Reg’l Orgs.] Advisory role [6 DOTs, 2 Reg’l Orgs.] Other 17. Who is actively examining needs to identify future growth and associated needs for enhanced tourism-related transportation facilities and services? Entity Major role Supporting role Not involved State DOT 11 3 1 State tourism office 17 8 3 MPO 10 14 4 Chamber of commerce 12 18 2 Private sector 9 17 1 Other (content embedded in Chapter 3 of report) *18. What type(s) of support does your organization provide to respond to the needs of the tourism–travel segment and goals for tourism and, if not, what other agencies do? [check all that apply] Support TypeÆ Funding Plan and Design Implementation/Construction On-going Operation Your organization Other agency 1 Other agency 2 Other agency 3 Other agency 4 *19. Provide example of joint-innovative approaches towards transportation-tourism issues. Project Category (see codes at bottom of table) What was innovative? (see list of categories at bottom of table) WC = welcome center, SB = scenic byway, RA = rest area, TC = traffic control, TS = tourism signage, O = other (specify please) F = funding, P = planning, D = design, I = implementation, O = operations

50 20. Which of the following “best” describes the institutional relationship with respect to linking tourism aspects into transportation planning (multiple roles permissible within an area)? Little or infrequent coordination of goals or programs [5 DOTs, 2 State TOs, 2 Reg’l Orgs.] Project driven or ad hoc process [16 DOTs, 5 State TOs, 3 Reg’l Orgs.] On-going process-driven arrangement (e.g., memorandum of understanding) [5 DOTs] Overall formal process driven by policy mandate [1 DOT, 1 Federal] Fully integrated, continuous, and coordinated planning [3 DOTs, 1 Reg’l Org.] 21. Does your agency conduct a formal assessment of how well interagency arrangements are working to incorporate tourism–travel into the transportation planning process? [3] Yes [38] No 22. Which of the following elements of tourism–transportation coordination are in place at your agency? (please indicate the status of each aspect with a “√”) Aspect In place Non-existent Underway State DOT respondents only A formal policy statement citing tourism as important benefit associated with transportation investment 10 10 2 Incorporation of tourism benefits into state DOT standard operating procedures for planning, project development, design, and maintenance 3 15 3 An institutional mechanism to direct tourism industry input into the state DOT activities 11 11 1 DOT processes incorporate some key tourism data 16 5 1 State DOT strategy for eventual implementation of ITS technologies 16 2 5 State DOT and STO respondents only State tourism office is given an understanding of state DOT planning and programming processes 14 9 6 Established track record of a successful, collaborative tourism project success between transportation, tourism agencies, and tourism industry 16 6 7 Adoption of a formal memorandum of understanding between DOT and state tourism office 7 22 1 All respondents (state DOTs) Resource sharing with other state agencies collecting tourism data 11 9 4 Analysis methods include benefits to tourism 7 13 4 Agency-specific written guidance for personnel involved with planning and implementation 1 23 Participation of STO and tourism industry in development of DOTs traveler information services 16 5 3 Long-term strategy for providing information to special traveler user groups (e.g., elderly, foreign visitors) 7 10 8

51 All respondents (state tourism parks) In place Non-existent Underway Resource sharing with other state agencies collecting tourism data 4 2 1 Analysis methods include benefits to tourism 3 3 1 Agency-specific written guidance for personnel involved with planning and implementation 5 2 Participation of STO and tourism industry in development of DOTs traveler information services 2 4 Long-term strategy for providing information to special traveler user groups (e.g., elderly, foreign visitors) 4 3 All respondents (regional organizations) In place Non-existent Underway Resource sharing with other state agencies collecting tourism data 1 4 Analysis methods include benefits to tourism 1 3 1 Agency-specific written guidance for personnel involved with planning and implementation 1 4 Participation of STO and tourism industry in development of DOTs traveler information services 3 Long-term strategy for providing information to special traveler user groups (e.g., elderly, foreign visitors) 1 3 1 All respondents (federal) In place Non-existent Underway Resource sharing with other state agencies collecting tourism data 1 Analysis methods include benefits to tourism 1 Agency-specific written guidance for personnel involved with planning and implementation 1 Participation of STO and tourism industry in development of DOTs traveler information services 1 Long-term strategy for providing information to special traveler user groups (e.g., elderly, foreign visitors) 1 PART V—CURRENT DATA REQUIREMENTS AND ANALYTICAL METHODS This section examines the reliance on and adequacy of transportation and tourism data for informing each agency’s planning functions and processes. Examination of current analysis capabilities and needs is also of interest. Please respond to these remaining questions regardless of your agency’s involvement with a formal analysis of the interaction between transportation system dynamics and tourism outcomes. 23. Does your organization make use of a forecast of future tourism–recreation travel levels? Yes [10 DOTs, 4 State TOs, 2 Reg’l Orgs., 1 Federal] No [15 DOTs, 2 State TOs, 4 Reg’l Orgs.] 24. If “Yes,” is it developed [ ] In-house [ ] by another organization (by whom: please provide contact information): Organization: Contact name: Phone no.:

52 25. Please describe, as best as possible, the method or set of tools used to develop this forecast: 26. If “Yes,” how is this information put to use (multiple roles permissible within an area)? Transportation planning [10 DOTs, 1 State TO, 1 Reg’l Org.] Marketing programs [3 DOTs, 5 State TOs, 1 Reg’l Org.] Tourism planning [2 DOTs, 2 State TOs, 1 Reg’l Org.] Economic development planning [3 DOTs, 2 State TOs, 1 Reg’l Org.] 27. Describe any limitations of the data you currently use (multiple roles permissible within an area). Geography not specific enough [4 DOTs, 3 State TOs, 2 Reg’l Orgs.] Not seasonally sensitive [4 DOTs, 3 Reg’l Orgs.] Not up to date [2 DOTs, 2 State TOs, 1 Reg’l Org. ] Not available [2 DOTs, 3 Reg’l Orgs.] Other (specify) Content embedded in Chapter 3 of report. 28. If “No” to (23), briefly indicate why: [3] do not need [4] do not have budget [6] do not have staff resources/skills [7] Other For Tourism respondents only 29. As a tourism entity, is there any transportation data important to your planning needs regarding sufficient transportation resources to meet tourism travel demand? (please list) Content embedded in Chapter 3 of report. 30. Are these data available when you need them? [2] No [2] Yes, from whom Content embedded in Chapter 3 of report. 31. Are these data current? [1] Yes [1] Mostly [1] No

53 For State DOT and MPO respondents only 32. What types of tourism data are used for transportation agency activities? Available Type of Data Complete Partial None How Current (year) How Used Tourist entering/leaving state or region 1 11 7 NA NA Tourist origin–destination patterns 3 15 6 NA NA Visits to recreation sites 2 13 4 NA NA Tourism expenditures or business sales in state or regions 5 8 8 NA NA Tourism-related receipts (tolls, permits fees, entrance fees, etc.) 2 9 10 NA NA Tourism-related employment 4 13 5 NA NA 33. What data do you most need? Content embedded in Chapter 3 of report. 34. Are you aware of major problems/deficiencies in the current analysis methods regarding the tourism–travel link with transportation system performance? (e.g., data deficiencies, inconsistencies, lack of standards, inadequate methods, etc.) Please be specific. Content embedded in Chapter 3 of report. 35. Has your agency been involved in any research studies related to tourism–travel and its critical reliance on the transportation system? If so, please identify them below and send a copy if you can. Yes [3] No [16] PART VI—ADDITIONAL ITEMS 36. It would be very helpful if you could send in copies of documents or reports (or relevant excerpts from them) showing what your agency has done in the area of tourism travel–transportation planning coordination. (check below what you are, or will be, sending in) Included with this survey To be sent in later a. Planning studies demonstrating projects addressing tourism travel issues --------Æ b. Research studies pertaining to transportation and tourism --------------------------Æ c. Agency guidelines regarding tourism integration in transportation planning ---- Æ d. Other items (specify below): -----------------------------------------------------------Æ a. † b. † c. † d. † a. † b. † c. † d. †