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33 APPENDIX A Survey Questionnaire E-mail to Potential Participants From: NCHRP Staff To: Members of AASHTO Standing Committee on Finance and Administration Subcommittee on Information Systems Subject: NCHRP Project 20-05/Synthesis Topic 46-06: Usage of Mobile IT Devices in the Field for Design, Construction, and Asset Management Dear Members of the AASHTO Standing Committee on Information Systems: The National Academy of Sciences (NAS), through the Transportation Research Board (TRB), conducts studies related to contemporary transportation issues. The National Cooperative Highway Research Program (NCHRP) was established within TRB to fund and execute these research projects and publish reports. I am writing to request your input regarding NCHRP Project 20-05/Synthesis Topic 46-06: Usage of Mobile IT Devices in the Field for Design, Construction, and Asset Manage- ment. This synthesis is being advanced on behalf of NCHRP, under the sponsorship of the American Association of State Highway and Transportation Officials and in cooperation with the Federal Highway Administration. As part of TRBâs ongoing research program, a need was identified to gather relevant information regarding how the trans- portation community is currently using mobile IT in the field for design, construction, and asset management. Synthesis 46-06 will document how states are using mobile IT, what devices they are using, what operating systems and applications are being used, how those applications were developed, and challenges experienced in the implementation process. Your cooperation in completing the questionnaire will ensure the success of this effort. Please complete the survey at http:// www.surveygizmo.com/s3/1969467/NCHRP-Synthesis-46-06-Use-of-Mobile-IT-Devices by the close of business on Febru- ary 13, 2015. The survey is expected to take no more than 20â25 minutes to complete. This research project is being conducted by Gabriel Dadi, from the University of Kentucky Research Foundation, who is under contract with TRB to perform this work. If you have any questions about this survey, how the data will be used, or how to obtain a copy of the final report for this project, please contact: Dr. Gabriel Dadi University of Kentucky Research Foundation 859-257-5416 gabe.dadi@uky.edu Your time and effort are greatly appreciated in support of this important and timely research effort. NCHRP SYNTHESIS TOPIC 46-06 USAGE OF MOBILE IT DEVICES IN THE FIELD FOR DESIGN, CONSTRUCTION, AND ASSET MANAGEMENT _____________________________________________________________ Please identify your contact information. NCHRP will e-mail you a link to the online report when it is completed. Agency: ______________________________________________________ Position/Title: _________________________________________________ Street Address: ________________________________________________
34 City: _________________________________________________________ State: ________________________________________________________ Zip: _________________________________________________________ In case of questions and for NCHRP to send you a link to the final report, please provide: E-mail Address: _______________________________________________ Phone Number: ________________________________________________ _____________________________________________________________ 1) Does your agency use mobile IT devices in the field for design, construction, and asset management? (Please check one response.)   Yes   No   Unsure 2) What state transportation agency do you work for? (Please check one response.)   Alabama   Alaska   Arizona   Arkansas   California   Colorado   Connecticut   Delaware   Florida   Georgia   Hawaii   Idaho   Illinois   Indiana   Iowa   Kansas   Kentucky   Louisiana   Maine   Maryland   Massachusetts   Michigan   Minnesota   Mississippi
35   Missouri   Montana   Nebraska   Nevada   New Hampshire   New Jersey   New Mexico   New York   North Carolina   North Dakota   Ohio   Oklahoma   Oregon   Pennsylvania   Rhode Island   South Carolina   South Dakota   Tennessee   Texas   Utah   Vermont   Virginia   Washington   West Virginia   Wisconsin   Wyoming 3) What division do you work for within your agency? (Please check one response.)   Design   Construction   IT   Maintenance   Other: 4) What mobile IT device(s) does your agency issue (not including personally owned devices) for use in the field? (Please check all that apply.)   Laptops   Mini-laptops   Handheld multifunctional data collectors (e.g., Trimble Yuma, Nomad, and Juno)
36   Tablet   Smartphone   Digital camera   GPS-equipped digital camera   RFID readers   Laser rangefinder   None   Other: 5) What operating system (OS) platform(s) does (do) your agencyâs mobile IT device(s) generally use? (Please check all that apply.)   iOS (designed for mobile devices)   OS (designed for laptops/desktops)   Android   Blackberry   Windows RT (designed for mobile devices)   Windows 8 (designed for laptops/desktops)   Windows 7   Linux   I donât know   Other: 6) To what degree has your agency adopted/implemented mobile IT? (Please check one response.)   High-level implementer   Medium-level implementer   Low-level implementer 7) What percentage of your projects/functions currently use mobile IT devices? 0% >0â25% >25â50% >50â75% >75â100% Your division (refer to Question 3) ( ) ( ) ( ) ( ) ( ) Agency (if known) ( ) ( ) ( ) ( ) ( ) 8) What percentage of your agencyâs (divisionâs) employees are provided with mobile IT devices? 0% >0â25% >25â50% >50â75% >75â100% Your division (refer to Question 3) ( ) ( ) ( ) ( ) ( ) Agency (if known) ( ) ( ) ( ) ( ) ( ) 9) What is (are) the main purpose(s) for your current use of mobile IT? (Please check all that apply.)   Access standards and manuals   Access and send e-mails   Make phone calls/send text messages
37   View and edit plans   Take/view geotagged photos   Take/view geotagged videos   View 3D models   RFID/barcode scanning   GPS/GNSS coordinates   GIS viewing   Record entry   Collect spatial geometry   Other: 10) Considering the responses in Question 9, list specific tasks completed within each checked purpose; for example, using geotagged photos to specifically identify and locate corrective work on a construction project. _____________________________________________________________ 11) What applications does (do) your agencyââs mobile IT device(s) use? (Please check all that apply.)   Microsoft Office   Trimble TerraFlex   Trimble TerraSync   Trimble Contractor   Trimble Inspector Pro   AutoCAD 360   Autodesk BIM 360 (including Glue, Layout, and Field)   Autodesk InfraWorks 360   Autodesk ConstructWare   SketchUp Mobile Viewer   Bentley Navigator Mobile   Bentley Structural Synchronizer View   Bentley ProjectWise Explorer Mobile   Bentley Field Supervisor   SiteManager by AASHTO   BlueBeam (Revu, Vu, Xtreme)   Adobe Pro   Collector for ArcGIS   ArcPad   ArcGIS for Windows Mobile   ArcGIS Runtime SDKs   Agency developed applications   I donât know   Other:
38 12) Does your agency use purchased off-the-shelf, custom-developed, or purchased off-the-shelf and customized applications for your mobile IT devices? (Please check all that apply.)   Purchased off the shelf or from app stores   Custom developed in-house   Custom developed by a consultant with in-house input   Custom developed with a combined effort from consultants and agency employees   Purchased off the shelf, then customized   I donât know 13) What type of applications is your agency deploying? (Please check all that apply.)   Native application (developed for a specific OS)   Web-based application (built on a browser using HTML5, JavaScript, Bookstrap, etc.)   Cross-platform SDKs (built using frameworks that allow for cross-platform native app development and deployment, such as Adobe Air, PhoneGap, etc.) 14) Does your agency standardize mobile IT devices to be used across multiple business areas? (Please check one response.)   Yes   No   Unsure 15) Does your agency collaborate with other agencies in the development of mobile IT applications? (Please check one response.)   Yes   No   Unsure 16) How does your agency deploy its devices? (Please check all that apply.)   Informal process (âgive and goâ)   Formal training process   Project-specific training and deployment   Software-specific training and deployment   Other: 17) How does your agency deploy and update its applications? (Please check all that apply.)   Automatic program updates   Submit device for maintenance by request   Submit device for maintenance per schedule   Request for end user acceptance of updates   End user responsibility   Download from the App Store   Download from the web   Other:
39 18) If your agency trains employees who are issued mobile IT devices, what level of training do they receive for their devices? (Please check all that apply.)   My agency does not currently have a training plan for users   Brief overview of the deviceâs functionality   Overview of functionality and how the device has been used on other projects   Overview of functionality, rules and regulations for their use, and expectations for their use   User groups that share experiences and best practices   Software-specific training   I donât know   Other: 19) How are data shared within your agency? (Please check all that apply.)   Stay with individual data collector   Stay within agency project   Shared on projects with other stakeholders   Incorporated in project lessons learned   Synthesized and centralized for future reference to entire agency   Device is synced to land-based servers where data are stored and shared   Data are synced to a cloud server where they are stored and shared   Other: 20) When evaluating potential mobile IT devices, which selection criteria do you consider? (Rank with 1 being the most important; leave blank if you do not think a criterion is important at all.) Cost Interoperability Operating system Durability Ease of use Security of data Available native applications Agency standard Other If other, please write in here and give a brief description: _____________________________________________________________ 21) What parties are involved in the selection of the mobile IT devices? (Please check all that apply.)   IT professionals   End users   Purchasing agents   Other:
40 22) What do you believe is the overall return on investment (ROI) from your agencyâs mobile IT use? [ROI = (benefit â cost)/(cost à 100)] (Please check one response.)   Negative ROI   >0â25%   >25â50%   >50â75%   >75â100%   100%+ 23) Which of the following challenges do you believe is most significant to mobile IT use? (Rank with 1 being the most significant; leave blank if you do not think that a challenge is significant at all.) Cost-effectiveness Training requirements Electronic signatures/approval Quality of collected data Poor/ineffective applications Connectivity issues (loss of cell signal) Interoperability issues (software incompatibility) Battery life Lack of security of collected data Poor durability/lack of ruggedness Deploying devices to employees End user resistance Device maintenance and user support Application maintenance and support Other If other, please write in here and give a brief description: _____________________________________________________________ 24) When evaluating performance of the mobile IT devices, what metrics are considered? (Please check all that apply.)   End user approval   Efficiencies gained   Cost-benefit analysis   Durability and maintenance of devices   Agility/flexibility for desired tasks   Increase in quality   Other:
41 Logic: Show/hide trigger exists. 25) Does your agency plan on expanding the number or use of mobile IT devices? (Please check one response.)   Yes   No   Unsure Logic: Hidden unless: Question #25 âDoes your agency plan on expanding the number or use of mobile IT devices? (Please check one response.)â is answered âYes.â 26) If Yes, what are the immediate plans? (Please check all that apply.) Deploy additional devices to current division Deploy additional devices to other divisions Purchase new devices Provide additional training Investigate more progressive devices and uses Optimize/ modify existing technologies used Develop new apps Other Your division (refer to Question 3) [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] Agency (if known) [ ] [ ] [ ] [ ] [ ] [ ] [ ] [ ] If other, please write in here and give a brief description: _____________________________________________________________ 27) Which of the following opportunities are you most excited about for the future of technology in the field? (Please check all that apply.)   Handheld LiDAR/3D scanning   Wearable IT (e.g., Google Glass, iWatch)   Augmented reality   Unmanned aerial vehicles   Automated machine guidance system   Remote inspection technologies   Other: _____________________________________________________________ Thank You! _____________________________________________________________