Leadership Guide for Strategic Information Management for State Departments of Transportation (2016)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

80 References AASHTO. (2011, January). Transportation Asset Management Guide. AASHTO. (2015). FY2015 AASHTO Information Systems State DOT Survey. Retrieved from http://www.aashto ware.org/Documents/FY2015_ASIS_IT_Survey_Results.pdf. AASHTO Subcommittee on Data. (n.d.). Core Data Principles Development. Retrieved from http://planning. transportation.org/Pages/Data.aspx. Arora and Associates, P. C. (2014). NCHRP Project 20-68A, Scan 12-04: Advances in Transportation Agency Knowledge Management. Baldrige Performance Excellence Program. (2015). 2015–2016 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance. U.S. Department of Commerce—National Institute of Stan- dards and Technology. Braceras, C. (2014, July–August). Organizational Support for Performance Management. TR News, No. 293, pp. 18–23. Brett, C., & Queen, P. (2005). Streamlining Enterprise Records Management with Lean Six Sigma. The Information Management Journal (November/December), 58–62. Brynjolfsson, E. (2011, April 22). Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance? Retrieved from http://ebusiness.mit.edu/research/papers/2011.12_Brynjolfsson_Hitt_Kim_ Strength%20in%20Numbers_302.pdf. Burk, B. (2011, November 16). “Application of the Baldridge Framework at Maryland SHA.” In TAM Guide Webinar 2: Guide Overview and Getting Started. FHWA and AASHTO. Burns & McDonnell Engineering Company, Inc., and High Street Consulting Group. (2014). Foresight: NCHRP Report 750 Series: Informing Transportation’s Future. NCHRP Project 20-83B. Washington, DC: Transportation Research Board of the National Academies. Business Cloud News. (2014, July 25). California Government, IBM Announce State-Wide Cloud Platform. Business Cloud News. BusinessIntelligence.com Staff. (2015, February 26). “How UPS Uses Big Data with Every Delivery.” Retrieved September 11, 2015, from BusinessIntelligence.com: http://businessintelligence.com/big-data-case-studies/ ups-uses-big-data-every-delivery/. Cambridge Systematics, Inc. (2014, November). 2014 AASHTO CEO Leadership Forum: A Focus on Transporta- tion Futures, November, 2014. Retrieved August 2015, from http://stsmo.transportation.org/Documents/ FR1_NCHRP%202024%28100%29_CEOs%20at%20ITS%20WC_FINAL.pdf. Colorado Department of Transportation. (n.d.). Your CDOT Dollar. Retrieved from http://dtdapps.coloradodot. info/otis/YCD. Cooney, R. C., Clement, K. A., & Shah, K. V. (2014, January). Development of Strategic Enterprise Architecture Design for ODOT. Ohio Department of Transportation – Office of Statewide Planning & Research. District Department of Transportation. (2016). District Transportation Access Portal. Retrieved from http:// dashboard.ddot.dc.gov/ddotdashboard#Home. Licensed under CC BY 3.0 US. EMC. (2014, April). The Digital Universe of Opportunities: Rich Data and the Increasing Value of the Internet of Things. Retrieved November 20, 2015, from http://www.emc.com/leadership/digital-universe/2014iview/ executive-summary.htm. Everett, A. (2014, April 10). The Redesigned WSDOT Data Catalog. Retrieved from Transportation Librarians Roundtable: http://ntl.bts.gov/networking/tlrarchive/201404/201404.pdf. Executive Office of the President of the United States—Office of Management and Budget. (2013, January 29). Federal Enterprise Architecture Framework, Version 2. Retrieved from https://www.whitehouse.gov/sites/ default/files/omb/assets/egov_docs/fea_v2.pdf.

References 81 Federal Highway Administration—Office of Planning. (2013, November). Uses of Cloud Technologies for Geospatial Applications: Case Studies of Select Transportation Agencies. Retrieved August 12, 2015, from https://www.gis.fhwa.dot.gov/documents/cloud_technologies_for_gis.htm. Gartner. (2014). ITD Business Moments. Gartner, Inc. (2014, July 28). Gartner Says Beware of the Data Lake Fallacy. Retrieved from Gartner Newsroom: http://www.gartner.com/newsroom/id/2809117. Gerber, C. (n.d.). TIAA-CREF, Our Journey to Enhanced Data Quality. Retrieved April 2015, from Tech Target Media: http://cdn.ttgtmedia.com/rms/pdf/Carl%20Gerber_TIAA-CREF_Our%20Journey%20to%20 Enhanced%20Data%20Quality.pdf. Hammer, M. (2010, January 24). Self-Service Information Access to the Enterprise: Experience Moving to Share- Point 2010. House Fiscal Agency. (2014, May 16). Michigan Department of Transportation Staffing Levels. Memorandum to House Appropriations Subcommittee on Transportation. Idaho Transportation Department. (n.d.). Building Blocks for an Enterprise Information Strategy. IDC. (2001, July). The High Cost of Not Finding Information. Retrieved from http://www.ejitime.com/materials/ IDC%20on%20The%20High%20Cost%20Of%20Not%20Finding%20Information.pdf. Kansas Department of Transportation. (2003, August 25). Enterprise IT Architecture, Draft. Kaplan, R. S., & Norton, D. P. (2005, July-August). The Balanced Scorecard: Measures That Drive Performance. Harvard Business Review. Lee, K. (2014). Public Disclosure Project: Final Report. Washington State Department of Transportation. Lee, Y., Madnick, S., Wang, R., Wang, F., & Zhang, H. (2014). A Cubic Framework for the Chief Data Officer: Succeeding in a World of Big Data. MIS Quarterly Executive, 13.1, 1–13. Levis, J. (2014, December 22). UPS ORION Advanced Analytics Case Study. Retrieved September 11, 2015, from Information Management: http://www.information-management.com/news/big-data-analytics/UPS- ORION-Analytics-Case-Study-10026372-1.html. McKinsey Global Institute. (n.d.). The Social Economy: Unlocking Value and Productivity Through Social Technologies. Retrieved from http://www.mckinsey.com/insights/high_tech_telecoms_internet/the_social_ economy. Michigan Department of Transportation. (n.d.). Agency-Department Data Categorization. Miller, J. (2015, January 16). Agencies Not Seeing Dollar Signs in the Cloud. Retrieved August 12, 2015, from Federal News Radio: http://federalnewsradio.com/defense/2015/01/agencies-not-seeing-dollar-signs-in- the-cloud/. Minnesota Department of Transportation. (2014, February 1). MnDOT Data Domains & Subject Areas, Version 11.0. Moore, J. (2015, March 18). Get to Know a Chief Data Officer: Dan Morgan, Transportation, Nextgov Special Report, The Rise of the Chief Data Officer. Retrieved June 2015, from nextgov.com: http://www.nextgov.com/ big-data/2015/03/get-know-chief-data-officer-dan-morgan-transportation/107751/. Morville, P. (2012, June 27). Understanding Information Architecture. Retrieved from https://prezi.com/ aafmvya6bk7t/understanding-information-architecture/. NASCIO. (2008, April). NASCIO Governance Series: Data Governance—Managing Information as an Enter- prise Asset. Retrieved from http://www.nascio.org/publications/documents/NASCIO-DataGovernance- Part1.pdf. National Archives of Australia. (2011). Implementing an EDRMS—Lessons from Agencies. Retrieved from http://naa.gov.au/Images/EDRMS-ten-lessons_tcm16-47290.pdf. National Information Standards Organization. (2004). Understanding Metadata. Bethesda, MD: NISO Press. Retrieved from http://www.niso.org/publications/press/UnderstandingMetadata.pdf. North Carolina Department of Transportation. (2012, March 5). North Carolina Department of Transportation (NCDOT) Base Geospatial Standard, Version 1.3. Retrieved August 12, 2015, from https://xfer.services.ncdot. gov/gisdot/GISStandardsAndPractices/NCDOT%20Base%20Geospatial%20Standard.pdf. Oasis Consulting Services. (2006, June). NCHRP Project 20-24 (42): Guidelines for State DOT Quality Manage- ment Systems. Retrieved from http://onlinepubs.trb.org/onlinepubs/archive/NotesDocs/20-24(42)_FR.pdf. Ohio Department of Transportation. (n.d.). Public Records Act Policy and Procedures. Retrieved November 20, 2015, from http://www.dot.state.oh.us/districts/D03/DDD/PIO/Documents/PublicRecordsRequestLetter Poster.pdf. Oppenheim, C., Stenson, J., & Wilson, R. M. (2001, August). The Attributes of Information as an Asset, Its Mea- surement and Role in Enhancing Organizational Effectiveness. Proceedings of the 4th Northumbria Interna- tional Conference on Performance Measurement in Libraries and Information Services, (pp. 197–202). Oregon Department of Transportation. (2014, November). Oregon Road Centerline Data Standard, Version 6.0. Retrieved August 12, 2015, from http://www.oregon.gov/DAS/CIO/GEO/fit/transportation/docs/ TransStandardVersion_6_0.pdf.

82 Leadership Guide for Strategic Information Management for State Departments of Transportation Overman, A., & Louch, H. (2013, January). State DOT Use of Web-Based Data Storage. New Jersey Department of Transportation—Bureau of Research. Reporters Committee for Freedom of the Press. (2011). Open Government Guide. Retrieved from http://www. rcfp.org/open-government-guide. Rosenfeld, L., Morville, P., & Arango, J. (2015). Information Architecture for the Web and Beyond (4 ed.). Sebastopol, CA: O’Reilly Media. Schofer, J. L. (2006). Transportation Information Assets and Impacts: An Assessment of Needs. Transportation Research E-Circular E-C109. Retrieved from http://onlinepubs.trb.org/onlinepubs/circulars/ec109.pdf. SCONUL Working Group on Information Literacy. (2011, April). The SCONUL Seven Pillars of Information Liter- acy: Core Model For Higher Education. Retrieved from http://www.sconul.ac.uk/sites/default/files/documents/ coremodel.pdf. Smith, G. (2016). “Pyramid Schema: Taking Taxonomy to the Next Level.” (unpublished article). Sollerthoughts.com. (2010, January 24). Retrieved May 16, 2016, from http://sollerthoughts.com/2010/01/24/ be-lean-this-year/. Spy Pond Partners, LLC; Transcend Spatial Solutions, LLC; and James P. Hall. (2015). NCHRP Report 800: Successful Practices in GIS-Based Asset Management. Washington, DC: Transportation Research Board of the National Academies of Science, Engineering, and Medicine. State of Oregon Department of Administrative Services. (2015). Information Asset Classification. Retrieved from Oregon.gov: http://www.oregon.gov/DAS/EHRS/docs/ppdb/info_asset_class_matrix.pdf. Stein, B., & Morrison, A. (2014). The Enterprise Data Lake: Better Integration and Deeper Analytics. Retrieved from PwC Technology Forecast: Rethinking Integration: http://www.pwc.com/us/en/technology-forecast/2014/ cloud-computing/features/data-lakes.html. The Radicati Group, Inc. (2015, March). Email Statistics Report, 2015–2019. Retrieved November 20, 2015, from http://www.radicati.com/wp/wp-content/uploads/2015/02/Email-Statistics-Report-2015-2019-Executive- Summary.pdf Transportation Research Board. (n.d.). Transportation Research Thesaurus. Retrieved from http://trt.trb.org/ trt.asp U.S. Department of Transportation. (2014). Directory of Transportation Libraries and Information Centers. 10th Edition. (S. C. Dresley, Compiler) Office of the Assistant Secretary for Research and Technology—National Transporta- tion Library. U.S. Department of Transportation. (2015). National Transportation Knowledge Network. Office of the Assistant Secretary for Research and Technology—National Transportation Library. Retrieved from http://ntl.bts. gov/networking/. U.S. Department of Transportation—Office of the Secretary of Transportation, Job Listing for Chief Data Offi- cer: IT Specialist, Job Announcement Number OST.CIO-2014-0011. (2014). Retrieved September 2015, from USAJOBS.GOV: https://www.usajobs.gov/GetJob/ViewDetails/372057700. U.S. General Services Administration. (2015, March 31). Large Truck Crash Causation Study (LTCCS): File 2 (TXT). Retrieved from Data.gov: http://catalog.data.gov/dataset/large-truck-crash-causation-study-ltccs- file-2-txt. University of Minnesota Center for Transportation Studies. (2013, April). 2013 AASHTO CEO Leadership Forum: Leading the 21st Century DOT—Summary Report. Retrieved September 30, 2015, from http://downloads. transportation.org/LeadershipForum/2013%20CEO%20Leadership%20Forum%20Summary.pdf. UPS. (2015, March 2). UPS ORION to Be Deployed to 70% of U.S. Routes in 2015; Delivers Significant Sustainabil- ity Benefits. Retrieved September 11, 2015, from UPS Pressroom: https://pressroom.ups.com/pressroom/ ContentDetailsViewer.page?ConceptType=PressReleases&id=1426329559785-791. USDA Forest Service Strategic IM Team. (1992, February). Information Management: A Framework for the Future. U.S. Department of Agriculture—Forest Service. Utah Department of Transportation. (2015). UDOT OpenData. Retrieved August 12, 2015, from http://udot. uplan.opendata.arcgis.com/. Walli, B. (2014, August 15). Taxonomy 101: The Basics and Getting Started with Taxonomies. Retrieved September 11, 2015, from KMWorld: http://www.kmworld.com/Articles/Editorial/What-Is-.../Taxonomy-101-The- Basics-and-Getting-Started-with-Taxonomies-98787.aspx. Washington State Department of Transportation. (2015, 30 January). WSDOT Secretary’s Executive Order Number E 1095.00: Enterprise Information Governance Group. White, M. (2015). Enterprise Search: Enhancing Business Performance (2nd ed.). Sebastopol, CA: O’Reilly Media, Inc. Will, L. D. (2013). Software for Building and Editing Thesauri. Retrieved September 11, 2015, from TaxoBank: http://www.taxobank.org/content/thesauri-and-vocabulary-control-thesaurus-software. Williams, D. K. (2014). Information Literacy in the Workplace: An Annotated Bibliography. Aberdeen, Scotland: Robert Gordon University/InformAll. Wisconsin Counties. (2013, July). “State Government Creating Efficiencies and Improvements.”

References 83 Wisconsin Department of Transportation. (n.d.). MAPSS Performance Improvement Program. Retrieved May 16, 2016, from http://wisconsindot.gov/Pages/about-wisdot/performance/mapss/default.aspx. Wisconsin Department of Transportation. (2009, September). Transportation Librarian’s Toolkit. (2nd). Wisconsin Department of Transportation Research & Library Unit. Retrieved from http://libraryconnectivity.org/files/ Toolkit-Second-Edition-Web-Final1.pdf. Additional Resources Enterprise Information and Content Management Baan, P., ed. (2012). Enterprise Information Management: When Information Becomes Inspiration. Vol. 2. Springer Science and Business Media. Data Management Body of Knowledge (DMBoK)—Data Management Association International: https://www. dama.org/content/body-knowledge Smallwood, R. F. (2014). Information Governance: Concepts, Strategies, and Best Practices. John Wiley & Sons. vom Brocke, J., and A. Simons. (2014). Enterprise Content Management in Information Systems Research. Springer- Verlag, Berlin, Heidelberg. Records Management ARMA—Generally Accepted Record Keeping Principles: http://www.arma.org/docs/sharepoint-roadshow/the- principles_executive-summaries_final.doc National Archives Records Management Toolkit: http://www.archives.gov/records-mgmt/toolkit/excel/all- toolkit-data.xls National Archives Website: http://www.archives.gov/records-mgmt/toolkit/#list Email Management ARMA Hot Topics—Managing the Email Maelstrom: http://www.arma.org/docs/hot-topic/managingtheemael strom.pdf?sfvrsn=0 Best Practices: Email Archiving: http://www.usdatavault.com/library/email_archiving_best_practices.pdf Email Archive Software—Library Journal—November 27, 2015, http://lj.libraryjournal.com/2015/09/digital- resources/open-source-email-archiving-software-expands-with-imls-grant/#_ DOT Library Management http://libraryconnectivity.org/files/Toolkit-Second-Edition-Web-Final1.pdf Information Architecture Maeder, M., T. Hädrich, and R. Peinl. (2009). Enterprise Knowledge Infrastructures, Second Edition, Springer-Verlag. Rosenfeld, L., P. Morville and J. Arango. (2015). Information Architecture: For the Web and Beyond, O’Reilly Media, Inc.