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40 COC Communications Operations Centre DigiDOC Digital Disaster Operations Center DPS Department of Public Safety EIA Edmonton International Airport EOC Emergency operations center FDEM Florida Department of Emergency Management FEMA Federal Emergency Management Agency FSU.VOST Florida State University Virtual Operations Support Team FTE Full-time equivalent JFK John F. Kennedy International Airport JFSOC Joint Family Support Operations Center JIC Joint information center MSP MinneapolisâSaint Paul International Airport NYC OEM New York City Office of Emergency Management PIO Public information officer SM Social media SMEM Social media applied to emergency management; social media for emergency management SWA Southwest Airlines UND University of North Dakota UPD University Police Department YVR Vancouver International Airport ACRONYMS