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Suggested Citation:"References." National Academies of Sciences, Engineering, and Medicine. 2018. Administration of ADA Paratransit Eligibility Appeal Programs. Washington, DC: The National Academies Press. doi: 10.17226/25079.
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Page 47

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47 Disability Rights Education and Defense Fund (DREDF) and TranSystems Corp., Topic Guides on ADA Trans- portation: Eligibility for ADA Paratransit, DREDF, Berkeley, CA, 2010. Federal Transit Administration, Americans with Disability Act (ADA): Guidance, FTA Circular C 4710.1, U.S. Department of Transportation, Washington, D.C., 2015. Federal Transit Administration, Americans with Disabilities Act (ADA) Paratransit Eligibility Manual, U.S. Depart- ment of Transportation, Washington, D.C., 1993. Federal Transit Administration, “Complaint Letters of Finding According to Subject,” Civil Rights/ADA, n.d.a [Online]. Available: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/complaint- letters-finding-according-subject [retrieved February 6, 2017]. Federal Transit Administration. “Frequently Asked Questions,” Civil Rights/ADA, n.d.b [Online]. Available: https://www.transit.dot.gov/regulations-and-guidance/civil-rights-ada/frequently-asked-questions [retrieved January 18, 2017]. Irvine, K., and M. Golden, “ADA Paratransit Eligibility: How to Make Your Case,” n.d. [Online]. Available: https://dredf.org/news/publications/ada-paratransit-eligibility/ [retrieved January 18, 2017]. Lipsey, D., K. McCarty, M. Mummey, and J. Miles, A Complaint and Appeals Guidebook for Public Transit Agencies: A New Approach Using Mediation, Easter Seals Project ACTION, Washington, D.C., 1998. Sapper, D., J. Goodwill, and H. Carapella, Impacts of More Rigorous ADA Paratransit Eligibility Assessments on Riders with Disabilities, National Center for Transit Research, University of South Florida, Tampa, FL, 2009. TranSystems Corp. and ACCESS Transportation Systems, Determining ADA Paratransit Eligibility: An Approach, Guidance and Training Materials, Easter Seals Project ACTION, Washington, D.C., 2014. U.S. Department of Transportation (U.S.DOT). Transportation Services for Individuals with Disabilities (ADA), 49 CFR, Part 37 [Online]. Available: https://www.ecfr.gov/cgi-bin/retrieveECFR?gp=&SID=9d3e1a0b39eb 6618b3d19d0e37e48a82&mc=true&n=pt49.1.37&r=PART&ty=HTML [retrieved April 20, 2017]. Weiner, R., TCRP Synthesis of Highway Practice 30: ADA Paratransit Eligibility Certification Practices, TRB, National Research Council, Washington, D.C., 1998. References

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 Administration of ADA Paratransit Eligibility Appeal Programs
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TRB's Transit Cooperative Research Program (TCRP) Synthesis 133: Administration of ADA Paratransit Eligibility Appeal Programs identifies ADA eligibility appeal processes and documents current practices of transit systems.

ADA paratransit eligibility appeal programs allow appellants the opportunity to present new information not provided or available during the initial eligibility decision that may warrant a change in eligibility determination. At the same time, any appeal program must consistently apply the decision-making standards established by the agency’s ADA paratransit certification program. As more agencies employ some form of conditional eligibility, eligibility appeal processes are emerging as a significant area of vulnerability. If the eligibility appeal process is not administered properly, transit agencies run the risk of violating applicants’ civil rights under the ADA or Title VI requirements.

Although several reports describe transit agency practices for determining eligibility for ADA paratransit service, little has been documented about how transit agencies manage appeals by applicants who are determined to be “not eligible” or who are found “conditionally eligible,” including temporary eligibility.

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