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32 1. Spy Pond Partners, LLC, and KAPS Group. (2017). NCHRP Research Report 846: Improving Findability and Relevance of Transportation InformationâVolume I: A Guide for State Transportation Agencies, Volume II: Background Research. Transportation Research Board, Washington, D.C. 2. IDC. (2001). The High Cost of Not Finding Information: an IDC White Paper. Framingham, MA: IDC. 3. Cleverley, P. H. (2015). The best of both worlds: highlighting the synergies of combining manual and auto- matic knowledge organization methods to improve information search and discovery. Knowledge Organi- zation, 42(6), pp. 428â444. References