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Suggested Citation:"Contents." National Academies of Sciences, Engineering, and Medicine. 2020. A Pandemic Playbook for Transportation Agencies. Washington, DC: The National Academies Press. doi: 10.17226/25993.
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Page 4
Page 5
Suggested Citation:"Contents." National Academies of Sciences, Engineering, and Medicine. 2020. A Pandemic Playbook for Transportation Agencies. Washington, DC: The National Academies Press. doi: 10.17226/25993.
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Page 5
Page 6
Suggested Citation:"Contents." National Academies of Sciences, Engineering, and Medicine. 2020. A Pandemic Playbook for Transportation Agencies. Washington, DC: The National Academies Press. doi: 10.17226/25993.
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Contents SUMMARY .................................................................... 1 How to Use ............................................................................................. 3 INTRODUCTION .......................................................... 3 PART 1 ....................................................................... 4 Chapter 1: Pandemic Basics ............................................................... 4 Chapter 2: Key Questions to Ask ........................................................ 8 Chapter 3: Key Players and Agencies .............................................. 11 PART 2 ..................................................................... 13 Chapter 4: Challenges ........................................................................ 13 PART 3 ..................................................................... 18 Chapter 5: Emergency Management Plays: Approaches and Solutions ...................................................................................... 18 PLAY: Planning, Training, & Exercises ............................................ 19 PLAY: Employee Impact .................................................................... 21 PLAY: Pandemic Protective Actions ................................................ 23 PLAY: Pandemic Public Transit Protective Actions ....................... 25 PLAY: Situational Awareness & Reporting ..................................... 29 PLAY: Communications ..................................................................... 32 PLAY: Restore Public Confidence ..................................................... 36 PLAY: Traffic Management ................................................................ 38 PLAY: Service Operations Adjustments .......................................... 40 PLAY: Evacuations/Shelter-in-Place: Pandemic Impact .............. 43 PLAY: Financial Management ........................................................... 45 PLAY: Emergency Support Function 1 (ESF-1) and Community Support ..................................................................................... 47 PLAY: Agency Stabilization ............................................................... 49 PLAY: Concurrent Emergencies with Pandemics .......................... 51 PART 4 ..................................................................... 53 Chapter 6: Conclusions ....................................................................... 53 A Pandemic Playbook for Transportation Agencies iv

CHAPTER NOTES ...................................................... 55 APPENDICES ............................................................ 63 Appendix A: Emergency Support Functions ................................... 63 Appendix B: ICS Incident Action Plan .............................................. 65 Appendix C: Pandemic Playbook Interviewee List ......................... 67 Appendix D: Quick Response Grant Preliminary Results ............. 68 Appendix E: Pandemic Playbook Resources ................................... 71 A Pandemic Playbook for Transportation Agencies v

List of Figures Front cover (photo credit): The COMET/ Michael Dantzler Photography Figure 1: CDOT delivers Strategic National Stockpile (SNS) Supplies, April, 2020 ....................................................................................6 FIGURE 2: CDOT Exercise - Situation Manual Cover .............................................20 FIGURE 3: California Department of Transportation Interim Pandemic Plan ....20 FIGURE 4: CDOT Guidance for Supervisors ............................................................21 FIGURE 5: Hillsborough Area Regional Transit Authority (HART) advertisement (April 2020) ....................................................................21 FIGURE 6: Excerpt from Colorado DOT Regular Situation Report .......................24 FIGURE 7: The COMET - Bus Poster .........................................................................26 FIGURE 8: The COMET - Sanitizing Buses ...............................................................26 FIGURE 9: Caltrans Example Situation Report (partial) .......................................30 FIGURE 10: Vermont AOT Incident Action Plan excerpts - Mission Essential Functions ................................................................31 FIGURE 11: CDOT Intranet WebPage .......................................................................33 FIGURE 12: Rogue Valley Transit Authority Safety Poster ...................................34 FIGURE 13: APTA Health and Safety Commitment Program poster ...................37 FIGURE 14: Covid 19 Drive-Through Testing At Vehicle Emissions Inspection Site .......................................................................................39 FIGURE 15: Rogue Valley Transit District Temporary Ride Guide .......................41 FIGURE 16: Vermont AOT Incident Action Plan Excerpt: Objective 2- Expenditure Tracking ............................................................................46 FIGURE 17: RTD Recovery Response Matrix Phases 3 & 4 ..................................50 Back cover: Photos: The COMET/ Michael Dantzler Photography; Colorado Department of Transportation A Pandemic Playbook for Transportation Agencies vi

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A Pandemic Playbook for Transportation Agencies Get This Book
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Understanding pandemics, their impacts to transportation, and potential effective response has become more important, not only for the response to COVID-19, but also if, as the World Health Organization warns, we are now “living in a time of viruses.”

TRB's National Cooperative Highway Research Program and Transit Cooperative Research Program have jointly issued this pre-publication draft of NCHRP Research Report 963/TCRP Research Report 225: A Pandemic Playbook for Transportation Agencies, which was created to improve transportation agency responses to a pandemic.

The Playbook concentrates on what needs to be done, when and by whom. It briefly addresses planning for a pandemic, a topic addressed in greater depth in NCHRP Report 769: A Guide for Public Transportation Pandemic Planning and Response. It summarizes effective practices currently used by transportation agencies based on interviews with state departments of transportation and transit agency leaders and operational personnel, supplemented with national and international research results.

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