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Contents SUMMARY .................................................................... 1 How to Use ............................................................................................. 3 INTRODUCTION .......................................................... 3 PART 1 ....................................................................... 4 Chapter 1: Pandemic Basics ............................................................... 4 Chapter 2: Key Questions to Ask ........................................................ 8 Chapter 3: Key Players and Agencies .............................................. 11 PART 2 ..................................................................... 13 Chapter 4: Challenges ........................................................................ 13 PART 3 ..................................................................... 18 Chapter 5: Emergency Management Plays: Approaches and Solutions ...................................................................................... 18 PLAY: Planning, Training, & Exercises ............................................ 19 PLAY: Employee Impact .................................................................... 21 PLAY: Pandemic Protective Actions ................................................ 23 PLAY: Pandemic Public Transit Protective Actions ....................... 25 PLAY: Situational Awareness & Reporting ..................................... 29 PLAY: Communications ..................................................................... 32 PLAY: Restore Public Confidence ..................................................... 36 PLAY: Traffic Management ................................................................ 38 PLAY: Service Operations Adjustments .......................................... 40 PLAY: Evacuations/Shelter-in-Place: Pandemic Impact .............. 43 PLAY: Financial Management ........................................................... 45 PLAY: Emergency Support Function 1 (ESF-1) and Community Support ..................................................................................... 47 PLAY: Agency Stabilization ............................................................... 49 PLAY: Concurrent Emergencies with Pandemics .......................... 51 PART 4 ..................................................................... 53 Chapter 6: Conclusions ....................................................................... 53 A Pandemic Playbook for Transportation Agencies iv
CHAPTER NOTES ...................................................... 55 APPENDICES ............................................................ 63 Appendix A: Emergency Support Functions ................................... 63 Appendix B: ICS Incident Action Plan .............................................. 65 Appendix C: Pandemic Playbook Interviewee List ......................... 67 Appendix D: Quick Response Grant Preliminary Results ............. 68 Appendix E: Pandemic Playbook Resources ................................... 71 A Pandemic Playbook for Transportation Agencies v
List of Figures Front cover (photo credit): The COMET/ Michael Dantzler Photography Figure 1: CDOT delivers Strategic National Stockpile (SNS) Supplies, April, 2020 ....................................................................................6 FIGURE 2: CDOT Exercise - Situation Manual Cover .............................................20 FIGURE 3: California Department of Transportation Interim Pandemic Plan ....20 FIGURE 4: CDOT Guidance for Supervisors ............................................................21 FIGURE 5: Hillsborough Area Regional Transit Authority (HART) advertisement (April 2020) ....................................................................21 FIGURE 6: Excerpt from Colorado DOT Regular Situation Report .......................24 FIGURE 7: The COMET - Bus Poster .........................................................................26 FIGURE 8: The COMET - Sanitizing Buses ...............................................................26 FIGURE 9: Caltrans Example Situation Report (partial) .......................................30 FIGURE 10: Vermont AOT Incident Action Plan excerpts - Mission Essential Functions ................................................................31 FIGURE 11: CDOT Intranet WebPage .......................................................................33 FIGURE 12: Rogue Valley Transit Authority Safety Poster ...................................34 FIGURE 13: APTA Health and Safety Commitment Program poster ...................37 FIGURE 14: Covid 19 Drive-Through Testing At Vehicle Emissions Inspection Site .......................................................................................39 FIGURE 15: Rogue Valley Transit District Temporary Ride Guide .......................41 FIGURE 16: Vermont AOT Incident Action Plan Excerpt: Objective 2- Expenditure Tracking ............................................................................46 FIGURE 17: RTD Recovery Response Matrix Phases 3 & 4 ..................................50 Back cover: Photos: The COMET/ Michael Dantzler Photography; Colorado Department of Transportation A Pandemic Playbook for Transportation Agencies vi
