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95 Appendix d Aircraft Operator/Aircraft Recovery personnel interview Framework NOTE: This framework assumes that airlines (operators) gen- erally coordinate recovery of their own aircraft. However, if any aspect of the recovery was contracted out to a third party, Appendix D will also be utilized in interviewing that third party. 1. Once an aircraft becomes disabled on an airport move- ment area, what specific steps are taken by your com- pany to initiate aircraft recovery? What steps are taken to affect a complete recovery? How much pre-planning is carried out? 2. Does your airline have personnel whose primary job duty is to facilitate aircraft recovery? If so, what is their role? 3. Do you contract any of the recovery process to third- party aircraft recovery companies? If so, which one(s) and for what actual activities? 4. Did you have a recovery kit preassembled or supplies on hand for potential recovery ops, and what are the items in it? Where is it located, and what was the amount of time it took to get from the kit location to the recov- ery location? If not, who did you rely upon for recovery kit items or supplies and getting the aircraft recovered quickly? 5. How much and what type of assistance do you expect from the airport prior to and during the recovery process? 6. In what manner can airports be better prepared for the recovery of disabled aircraft? 7. What should be included in an airportâs Aircraft Recov- ery Plan? 8. What are the airport issues that come up that make air- craft recovery more complicated, and how could the airport assist? 9. How often and what type of training do members of recovery teams at your airline receive? Do you conduct regular aircraft recovery exercises for your personnel? 10. Please explain any agreements with air traffic con- trol, or other agencies, that your airline has in order to prevent/lessen further delays during the process of air- craft recovery. 11. Would you be willing to share documents/plans that your airline has regarding the recovery of company disabled aircraft?