Customer satisfaction has become one of the primary drivers for the success of an airport, and restrooms and ancillary facilities often provide the first and last impression of a destination. The real challenge for airports is to provide restrooms with enough space for people to move around in and offer secure, clean, and dry places for their belongings.
The TRB Airport Cooperative Research Program's ACRP Research Report 226: Planning and Design of Airport Terminal Restrooms and Ancillary Spaces provides a thoughtful, step-by-step process to help airport industry practitioners plan, design, and implement terminal restroom and other ancillary amenity projects. It is an updated and expanded version of ACRP Report 130: Guidebook for Airport Terminal Restroom Planning and Design and reflects the latest thinking in this quickly evolving topic.
Supplemental materials to the report include:
Appendix A: Component Comparison Matrix
Appendix B: Existing Restroom Evaluation Forms
Appendix C.1: Case Studies—Restrooms
Appendix C.2: Case Studies—Amenities
Appendix D.1: Stakeholder Outreach—Restrooms
Appendix D.2: Stakeholder Outreach—Amenities
Appendix E: Surveys
Appendix F: Restroom Design Guidelines/Standards Sample
Appendix G: Restroom Standard Operating Procedures Sample
Appendix H: Bibliography
Appendix I: Glossary
Tables 4-1 & 4-2 Worksheets
Table 4-3 Worksheet
Table of Contents
|Chapter 1 - Introduction||4-7|
|Chapter 2 - Planning||8-51|
|Chapter 3 - Airport Restroom of the Future||52-59|
|Chapter 4 - Design||60-103|
|Chapter 5 - Implementation||104-106|
|Appendices A Through I||109-112|
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