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APPENDIX B: PRIMARY COMMAND-LEVEL TRANSIT AGENCY ROLE PROFILES Transit Emergency Manager GENERAL DUTIES: 1. Serves as Manager in charge of strategic management of the emergency 2. Establishes the appropriate Emergency Operations Center (EOC) staffing level 3. Ensures that EOC is properly set-up and functional 4. Makes executive decisions, rules, regulations, and orders. 5. Coordinates regional transit decisions with other agencies YOUR RESPONSIBILITY: Overall strategic command of the Emergency Response effort. TASKS Activation Phase: ⢠Determine appropriate level of activation based on situation as known. ⢠Mobilize appropriate personnel for the initial activation of the EOC. ⢠Respond immediately to EOC site and determine operational status. ⢠Obtain briefing from whatever sources are available. ⢠Ensure that the EOC is properly set up and ready for operations. ⢠Ensure that an EOC check-in procedure is established immediately. ⢠Ensure that an EOC organization and staffing chart is posted and completed. ⢠Determine which sections are needed, assign Section Chiefs as appropriate, and ensure they are staffing their sections as required. ⢠Determine which Management Staff positions are required and ensure they are filled as soon as possible. ⢠Ensure that telephone and/or radio communications with other EOCs are established and functioning. ⢠Schedule the initial Incident Action Plan meeting. ⢠Confer with the General Staff to determine what representation is needed at the EOC from other emergency response agencies. ⢠Assign a liaison officer to coordinate outside agency response to the EOC, and to assist as necessary in establishing an Inter-agency Coordination Group. ⢠Open and maintain an individual log to track your activities, time, and expenses to support the After Action Report and to support reimbursement claims Operational Phase: ⢠Confer with the Transit Operations Coordinator and Transit Planning Coordinator to establish the severity of the emergency. ⢠Based on current status reports, establish initial strategic objectives for the EOC. ⢠In coordination with Management Staff, prepare EOC objectives for the initial Incident Action Plan Meeting. ⢠Convene the initial Incident Action Plan meeting. Ensure that all Section Chiefs, Management Staff, and other key agency representatives are in attendance. Page B-1 (DCN 11-7301/9999-v1.0)
⢠Once the Incident Action Plan is completed, determine the number of employees that will be needed to support the emergency response duties, and ensure notifications are made for employees to report. ⢠Ensure periodic damage assessments are being performed and that status reports are being developed. ⢠Conduct regular briefings until no longer warranted, and develop EOC Incident Action Plans for each EOC operational period. ⢠Consistent with the operational status of the system, provide mutual aid in the form of transportation services to other regional agencies. Coordinate regional transit decisions with the appropriate agencies. ⢠Monitor general staff activities to ensure that all appropriate actions are being taken. ⢠Brief your relief at shift change, ensuring that ongoing activities are identified and follow- on requirements are known. Demobilization Phase: ⢠Authorize demobilization of sections, branches and units when they are no longer required. ⢠Notify higher level EOCs and other appropriate organizations of the planned demobilization, as appropriate. ⢠Ensure that any open actions not yet completed will be handled after demobilization. ⢠Ensure that all required forms or reports are completed prior to demobilization. ⢠Be prepared to provide input to the after action report. ⢠Turn in all time and expense claims to the Finance Section. ⢠Deactivate the EOC at the designated time, as appropriate. Page B-2 (DCN 11-7301/9999-v1.0)
Transit Operations Coordinator PRIMARY: Transit Operations Coordinator SUPERVISOR: Transit Emergency Manager GENERAL DUTIES: 1. Implements the EOC Incident Action Plan (IAP). 2. Manages the Operations Section information from the field. 3. Receives information from the field and evaluates all facts from an overall strategic viewpoint. 4. Evaluates and acts on operational information. 5. Establishes a priority of actions that must be taken. YOUR RESPONSIBILITY: Manage emergency operations functions in coordination with Maintenance, Dispatch Center, and Field Operations. TASKS Activation Phase: ⢠Automatically report to the EOC on notification of a major emergency affecting the agency. ⢠Open and maintain an individual log to track your activities, time, and expenses to support the After Action Report and to support for reimbursement claims. Operational Phase: ⢠Identify yourself as the Transit Operations Coordinator to the Transit Emergency Manager. ⢠Obtain a briefing from the Command Staff. ⢠Evaluate the field conditions and determine the status of the resources. ⢠Establish and maintain field communications with affected areas. ⢠Brief operations personnel and assign specific work tasks to various units for implementation of the EOC Incident Action Plan. ⢠Receive, evaluate, and disseminate emergency operational information. ⢠Coordinate resource requests and field activities as needed. ⢠Determine personnel needs for field personnel, such as food and water, and coordinate with the Logistics Section. ⢠Provide relative emergency information to the Public Information Officer. Demobilization Phase: ⢠Be prepared to provide input to the after-action report. ⢠Turn in all time and expense claims to the Finance Section. Page B-3 (DCN 11-7301/9999-v1.0)
Transit Planning Coordinator PRIMARY: Transit Planning Coordinator SUPERVISOR: Transit Emergency Manager GENERAL DUTIES: 1. Manage the Planning Section in the EOC. 2. Manage information about the emergency and predict effects of the emergency event. 3. Brief and update the Command Staff on the impact of the emergency, including Damage Assessment. YOUR RESPONSIBILITIES: Collection, evaluation, forecasting, formulation, dissemination, and use of information about the emergency and the status of resources. TASKS Activation Phase: ⢠Automatically report to the EOC on notification of a major emergency affecting the agency. ⢠Open and maintain an individual log to track your activities, time, and expenses to support the After Action Report and to support for reimbursement claims. Operational Phase: ⢠Identify yourself as the Transit Planning Coordinator and obtain a briefing on the extent of the emergency. ⢠Call-in required staff members necessary to deal with the emergency. ⢠Determine information needs and implement methods to acquire additional data and facts for analysis, from sources such as aerial surveys and from Damage Assessment. ⢠Develop situational analysis information on the impact of the emergency. ⢠Keep in contact with the Chief Engineer for damage assessment results. ⢠Prepare priorities and objectives for the EOC Incident Action Plan, and prepare the IAP under the direction of the Transit Emergency Manager with input from the other Emergency Coordinators. ⢠Review intelligence information, determine the credibility, and predict the influence of the emergency. ⢠Assemble alternative strategies for dealing with the emergency. ⢠Identify the need for special resources. ⢠Prepare and distribute Transit Emergency Manager and Command Staff orders for additional resources. ⢠Display resource status, emergency status, and summary information within the EOC. ⢠Prepare Situational Summary Reports under the direction of the Transit Emergency Manager for transmission to the County EOCs. ⢠Begin the process of planning for Recovery. ⢠Maintain required records associated with the emergency: messages received, actions taken, requests filled, EOC personnel on duty. Demobilization Phase: ⢠Be prepared to provide input to the after-action report. ⢠Turn in all time and expense claims to the Finance Section. Page B-4 (DCN 11-7301/9999-v1.0)
Transit Logistics Coordinator PRIMARY: Transit Logistics Coordinator SUPERVISOR: Transit Emergency Manager GENERAL DUTIES: 1. Procure and provide personnel, materials, and facilities. 2. Brief and update the Transit Emergency Manager. 3. Manage the Logistics Section. YOUR RESPONSIBILITIES: Manage logistical support such as Personnel, Vehicles/Equipment, Supply, Staging, Care and Shelter, and EOC Facilities. TASKS Activation Phase: ⢠Automatically report to the EOC on notification of a major emergency affecting the agency. ⢠Open and maintain an individual log to track your activities, time, and expenses to support the After Action Report and to support for reimbursement claims. Operational Phase: ⢠Identify yourself as the Transit Logistics Coordinator and obtain a briefing on the extent of the emergency. ⢠Call in appropriate Logistics Section staff. ⢠Assign Logistics staff to cover the Logistics Section functions or units. ⢠Review the EOC Incident Action Plan and estimate resource needs for the next operational period. ⢠Estimate future service and support requirements. ⢠Coordinate and process all requests for resources. ⢠Advise on current resources, services, and support capabilities. ⢠Coordinate with the Transit Operations Coordinator to provide personnel, facilities, services, and materials in support of the Operations Section. ⢠Coordinate with the Transit Emergency Manager and Sections Chiefs to ensure that the EOC is set up properly and all supply needs are being addressed. ⢠Brief and update the Transit Emergency Manager on the status of resources and support requests, and any support concerns. Include priority status and proposed delivery plans. ⢠Maintain pertinent records and documents associated with the emergency. Demobilization Phase: ⢠Be prepared to provide input to the after-action report. ⢠Turn in all time and expense claims to the Finance Section. Page B-5 (DCN 11-7301/9999-v1.0)
