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APPENDIX C: TRAINING OBJECTIVES Transit Emergency Manager TERMINAL LEARNING OBJECTIVE: 1. Given an incident that requires a response from the Transit Emergency Manager (TEM), the learner will immediately gather information to gain situation awareness. TASK: Gain situation awareness by collecting and sharing relevant information. CONDITION: Coordinate and communicate with emergency personnel through email, phone, or person to person or another communicative means. STANDARD: Given the emergency, the learner will (1) activate the Transit EOC, (2) communicate with emergency agencies, and (3) seek and research all possible information sources regarding the incident. EXPECTED ACTIONS: Effectively collect and research information from all sources to gain accurate picture of unfolding events. ENABLING LEARNING OBJECTIVES: 1.1. When presented with the task of gaining situation awareness, the learner will examine the Incident Briefing to determine activation level. 1.2. When presented with the task of gaining situation awareness, the learner will meet or call the Incident Commander to confirm and communicate transit needs. 1.3. When presented with the task of gaining situation awareness, the learner will examine websites and other information sources to become informed about the incident. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 1.1. Cognitive Domain 4-Analysis Go to the EMST Library and locate the Incident Briefing The learner will examine the Incident Briefing to determine the level of activation 15 minutes following the notification of the incident. 1.2. Cognitive Domain 3-Application Send an email or call using the address book The learner will confirm the operational status by meeting with or calling the Incident Commander within 15 minutes of activating the Transit EOC. 1.3. Cognitive Domain 4-Analysis Go to the website and locate articles The learner will research websites and other documents supporting the incident to gain situation awareness 30 minutes from the notification of the emergency event. Page C-1
TERMINAL LEARNING OBJECTIVE: 2. Given an incident that requires a response from the Transit Emergency Manager, the learner will activate and staff the Transit EOC. TASK: Identify and notify all personnel who will be involved in the emergency response. CONDITION: Inform each section and member assigned to respond to the emergency incident. STANDARD: Given the emergency, the learner will (1) notify the Transit Coordinator assigned for responding to emergency incidents, (2) request staffing lists, (3) design a check-in process for each EOC department EXPECTED ACTIONS: Call, email or meet with each Transit EOC member working on the response effort. ENABLING LEARNING OBJECTIVES: 2.1. When presented with the task of activating and staffing the Transit EOC, the learner will notify Coordinators who are responding to the incident. 2.2. When presented with the task of activating and staffing the Transit EOC, the learner will design a check-in procedure and distribute it to each department. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 2.1. Cognitive Domain 3-Application Send an email or call using the address book The learner will notify Coordinators responding to the incident within 10 minutes of activation of the Transit EOC. 2.2. Cognitive Domain 3- Application Email, EMST Library The learner will design and implement a check-in procedure for each department 30 minutes after notifying each coordinator. Page C-2
TERMINAL LEARNING OBJECTIVE: 3. Given an incident that requires a response from the Transit Emergency Manager, the learner will schedule the Initial Incident Action Plan meeting. TASK: Schedule an Initial Incident Action Plan meeting CONDITION: Inform appropriate personnel about the location and time of the IAP meeting STANDARD: Given the emergency, the learner will (1) confirm location and time of the meeting, (2) request organization charts, (3) examine response objectives for each department on slides for the IAP meeting. EXPECTED ACTIONS: Inform coordinators of the details of the IAP meeting such as the time, location, and materials needed. ENABLING LEARNING OBJECTIVES: 3.1. When presented with the task of organizing the Initial Incident Action Plan Meeting, the learner will confirm the location and time for the IAP meeting with appropriate staff members. 3.2. When presented with the task of organizing the Initial Incident Action Plan Meeting, the learner will request each coordinator to provide an organizational chart at the IAP meeting. 3.3. When presented with the task of organizing the Initial Incident Action Plan Meeting, the learner will examine response objectives for each department on slides for the IAP meeting. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 3.1. Cognitive Domain 1-Knowledge Send an email or call using the address book The learner will confirm the location and time for the IAP meeting with appropriate staff members 20 minutes after activating the Transit EOC. 3.2. Cognitive Domain 1-Knowledge Send an email or call using the address book The learner will request each coordinator to provide an organizational chart at the IAP meeting 30 minutes prior to the IAP meeting. 3.3. Cognitive Domain 2-Comprehension Meeting or conference call using address book The learner will discuss response objectives for each department to be presented at the IAP meeting 15 minutes prior to the IAP meeting. Page C-3
TERMINAL LEARNING OBJECTIVE: 4. Given an incident that requires a response from the Transit Emergency Manager, the learner will establish communication between the Transit EOC and other emergency agencies. TASK: Identify personnel to coordinate with additional emergency agencies. CONDITION: Inform personnel to establish communication procedures and inter-agency coordination efforts. STANDARD: Given the emergency, the learner will (1) identify and inform a staff member to setup communication procedures, (2) coordinate outside agency efforts with the Transit EOC. EXPECTED ACTIONS: Identify personnel through email or phone calls to establish communication procedures and outside agency coordination capability. ENABLING LEARNING OBJECTIVES: 4.1. When presented with the task of establishing communication procedures, the learner will identify the staff member responsible for communicating with ESF #1. 4.2. When presented with the task of coordinating with outside agencies, the learner will identify personnel responsible for coordinating with outside agencies. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 4.1. Cognitive Domain 1-Knowledge Send an email or call using the address book The learner will identify the staff member responsible for communication procedures with ESF #1 within 15 minutes of EOC activation. 4.2. Cognitive Domain 1-Knowledge Send an email or call using the address book The learner will identify personnel responsible for coordinating with outside agencies within 15 minutes of the EOC activation. Page C-4
TERMINAL LEARNING OBJECTIVE: 5. Given an incident that requires a response from the Transit Emergency Manager, the learner will maintain appropriate documentation during all phases of the response. TASK: Record and maintain all documents. CONDITION: Organize and submit documentation during and after the incident. STANDARD: Given the incident, the learner will (1) record all activities, time, and expenses used throughout the incident, (2) oversee the use of official documentation, (3) turn in documentation by the end of the incident, and (4) review all documentation. EXPECTED ACTIONS: Collect and organize documentation throughout the incident and create a personal log of details throughout the emergency response. ENABLING LEARNING OBJECTIVES: 5.1. When presented with the task of maintaining appropriate documentation throughout the incident, the learner will record all activities, time, and expenses using the appropriate form(s). 5.2. When presented with the task of maintaining appropriate documentation throughout the incident, the learner will review the accuracy and completeness of the documentation. 5.3. When presented with the task of maintaining appropriate documentation throughout the incident, the learner will submit all forms on-time to Finance. 5.4. When presented with the task of maintaining appropriate documentation throughout the incident, the learner will review the tracking log and other documents for the hot wash following the incident. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 5.1. Cognitive Domain 3 - Application Create a tracking log to store in the EMST Library The learner will create and record all activities, time, and expenses used throughout the incident. 5.2. Cognitive Domain 2-Comprehend Look in email box for documentation from the coordinators The learner will oversee the accuracy, appropriate use, and completeness of documentation throughout the incident. 5.3. Cognitive Domain 1-Knowledge Email from EMST library to Financial Section The learner will submit all documentation on-time for the financial section. 5.4. Cognitive Domain 3-Application Create slides for After Action Report The learner will review the tracking log and other documents to provide input for the After Action Report following the incident. Page C-5
TERMINAL LEARNING OBJECTIVE: 6. Given an incident that requires a response from the Transit Emergency Manager, the learner will coordinate and communicate with Transit EOC personnel. TASK: Provide leadership in the Transit EOC with effective coordination and communication. CONDITION: Provide consistent and ongoing communication and support for all members of the Transit EOC. STANDARD: Given the emergency, the learner will (1) confer with the Transit Operations and Planning Coordinators to establish the severity of the emergency, (2) convene the IAP meeting and additional briefings, and (3) maintain ongoing communication with members of the Transit EOC. EXPECTED ACTIONS: Collect and organize documentation throughout the incident and create a personal log of details throughout the emergency response. ENABLING LEARNING OBJECTIVES: 6.1. When presented with the task of leading the emergency response from the Transit EOC, the learner will coordinate efforts with section chiefs throughout the incident. 6.2. When presented with the task of leading the emergency response from the Transit EOC, the learner will organize and conduct planning briefings throughout the incident (IAP, Shift Changes, etc.). 6.3. When presented with the task of leading the emergency response from the Transit EOC, the learner will maintain ongoing communication with all members throughout the incident. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 6.1. Cognitive Domain 3-Application Email, phone, meet with section chiefs regularly The learner will coordinate efforts with section coordinators throughout the incident within 15 minutes of each scenario inject. 6.2. Cognitive Domain 3-Application Complete/post IAP documentation in the EMST Library. The learner will organize and conduct planning briefings throughout the incident as needed and distribute completed documentation from meetings. 6.3. Cognitive Domain 5-Synthesis Meet all requests through email, phone, or meetings. The learner will maintain ongoing communication with all members throughout the incident when prompted. (10 minute response time) Page C-6
TERMINAL LEARNING OBJECTIVE: 7. Given an incident that requires a response from the Transit Emergency Manager, the learner will respond and collaborate with external agencies in supporting all emergency response efforts. TASK: Coordinate Transit EOC responses with outside agencies. CONDITION: Collaborate with other agencies and support all needs from the Transit EOC. STANDARD: Given the emergency, the learner will (1) create a list of needs from other agencies, and (2) coordinate action steps through section coordinators. EXPECTED ACTIONS: Communicate with other agencies to collect requests for support from the Transit EOC and coordinate action steps through the planning coordinator. ENABLING LEARNING OBJECTIVES: 7.1. When presented with the task of supporting the needs from outside agencies, the learner will create and prioritize a list of requests gathered from outside agencies. 7.2. When presented with the task of supporting the needs from outside agencies, the learner will plan and execute actions to support external requests with support from the planning coordinator. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 7.1. Cognitive Domain 3-Application 4-Analysis Create list of requests though EMST Library The learner will create and prioritize a list of requests gathered from outside agencies within the first 45 minutes of activation and throughout the incident. 7.2. Cognitive Domain 3-Application Email, phone, communicate with Planning Coordinator The learner will plan and execute action steps to support external requests within 15 minutes following each request. Page C-7
TERMINAL LEARNING OBJECTIVE: 8. Given an incident that requires a response from the Transit Emergency Manager, the learner will maintain consistent communication with the press and media outlets. TASK: Communicate a controlled response to press and/or media. CONDITION: Structure a message that communicate the facts based on the publicâs need to know. STANDARD: Given the incident, the learner will (1) craft a press release, (2) review and revised all communications going to the media/press. EXPECTED ACTIONS: Support communications with media and/or press either written or verbally. ENABLING LEARNING OBJECTIVES: 8.1. When presented with the task of maintaining consistent communication with the press and media outlets, the learner will write or support the writing of a press release. 8.2. When presented with the task of maintaining consistent communication with the press and media outlets, the learner will review all communications whether verbally or written to the media. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 8.1. Cognitive Domain 3 - Application Use email The learner will write or support the writing of a press release. 8.2. Cognitive Domain 3-Application Use email, documentation tools The learner will review all communications whether verbally or written to the media. Page C-8
TERMINAL LEARNING OBJECTIVE: 9. Given an incident that requires a response from the Transit Emergency Manager, the learner will coordinate and support demobilization phase activities. TASK: Support demobilizing activities relevant to the Transit EOCâs response. CONDITION: Confirm that all tasks have been completed, and communicate with on-scene officials to determine support for demobilizing. STANDARD: Given the incident, the learner will (1) confirm with all coordinators that tasks are carried out and completed, (2) notify appropriate personnel and/or agencies of the Transit EOCâs demobilization process, and (3) notify all appropriate personnel that the Transit EOC has been deactivated. EXPECTED ACTIONS: Communicate with section coordinators to determine the status of open actions and notify all appropriate personnel of the demobilization process. ENABLING LEARNING OBJECTIVES: 9.1. When presented with the task of coordinating the demobilization phase, the learner will confirm with section coordinators that all tasks have been successfully completed. 9.2. When presented with the task of coordinating the demobilization phase, the learner will notify all appropriate personnel of the demobilization process. 9.3. When presented with the task of coordinating the demobilization phase, the learner will notify all appropriate personnel that the Transit EOC has been deactivated. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 9.1. Cognitive Domain 3-Application Email, phone using address book The learner will confirm with section coordinators that all tasks have been successfully completed throughout the incident until all actions are completed. 9.2. Cognitive Domain 3-Application Email, phone using address book The learner will notify all appropriate personnel of the demobilization process within 20 minutes of confirming all open actions have been completed. 9.3. Cognitive Domain 3-Application Email, phone using address book The learner will notify all appropriate personnel within 15 minutes that the Transit EOC has been deactivated following the completion of the demobilization process. Page C-9
Transit Operations Coordinator TERMINAL LEARNING OBJECTIVE: 1. Given an incident that requires a response from the Transit Operations Coordinator (TOC), the learner will coordinate with the Transit Emergency Manager (TEM) to activate the Transit EOC. TASK: Organize the Transit Operations Section to support the activation of the Transit EOC. CONDITION: Respond to the TEM and determine the activation level. STANDARD: Given the incident, the learner will (1) respond to the TEM on notification of a major emergency, (2) examine the Incident Briefing to gain situational awareness, and (3) notify Transit Operations Section staff. EXPECTED ACTIONS: Communicate with the TEM to determine activation level and gain situational awareness. ENABLING LEARNING OBJECTIVES: 1.1. When presented with the task of supporting the activation of the Transit EOC, the learner will contact the TEM in response to the emergency notification. 1.2 When presented with the task of supporting the activation of the Transit EOC, the learner will examine the Incident Briefing to gain situational awareness. 1.3 When presented with the task of supporting the activation of the Transit EOC, the learner will contact appropriate personnel needed to activate and support the Transit Operations Section. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 1.1. Cognitive Domain 3-Application Email, phone using address book The learner will contact the TEM in response to the notification of a major emergency within 10 minutes of the activation notification. 1.2. Cognitive Domain 4-Analysis Go to the EMST Library and locate the Incident Briefing The learner will examine the Incident Briefing to gain situation awareness 10 minutes following the response to the TEM. 1.3. Cognitive Domain 3-Application Email, phone using address book The learner will notify all personnel needed to support the Transit Operations Section within 10 minutes of gaining situation awareness. Page C-10
TERMINAL LEARNING OBJECTIVE: 2. Given an incident that requires a response from the Transit Operations Coordinator, the learner will maintain appropriate documentation throughout all response phases. TASK: Record and maintain all documents throughout the emergency response CONDITION: Organize documentation for briefings during and after the incident. STANDARD: Given the emergency, the learner will (1) record all activities, time, and expenses used throughout the incident, (2) oversee the use of official documentation throughout the incident, and (3) turn in documentation by the end of the incident. EXPECTED ACTIONS: Collect and organize documentation throughout the incident and create a personal log of details throughout the emergency response. ENABLING LEARNING OBJECTIVES: 2.1 When presented with the task of maintaining appropriate documentation throughout the incident, using the appropriate forms the learner will record all activities, time, and expenses used throughout the incident. 2.2 When presented with the task of maintaining appropriate documentation throughout the incident, the learner will forward documentation to TEM for approval of official documentation throughout the incident. 2.3 When presented with the task of maintaining appropriate documentation throughout the incident, the learner will submit all documentation on-time to finance. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 2.1. Cognitive Domain 3-Application Create a tracking log to store in the EMST Library The learner will create and record all activities, time, and expenses used throughout the incident. 2.2. Cognitive Domain 3-Application Email documentation to TEM The learner will forward documentation to TEM for approval prior to action. 2.3. Cognitive Domain 3-Application Email from EMST library to Finance The learner will submit all documentation on-time for the financial section. Page C-11
TERMINAL LEARNING OBJECTIVE: 3. Given an incident that requires a response from the Transit Operations Coordinator, the learner will oversee personnel performance of the Operations Section. TASK: Organize staff responsibilities and monitor competition of action steps throughout the incident. CONDITION: Communicate with staff to identify needs, responsibilities, and expectations. STANDARD: Given the incident, the learner will (1) create an organization chart for TEM and staff and (2) maintain communication with field personnel throughout the incident. EXPECTED ACTIONS: Inform staff members of responsibilities, identify personnel needs, and continue to communicate with personnel throughout the incident. ENABLING LEARNING OBJECTIVES: 3.1 When presented with the task of overseeing the performance of the Operations Section, the learner will create and share an organization chart with all members of the Transit EOC. 3.2 When presented with the task of overseeing the performance of the Operations Section, the learner will share information and successfully respond to all members of the Transit EOC throughout the incident. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 3.1. Cognitive Domain 3-Application Email and upload to EMST Library The learner will create and share an organizational chart with all members of the Transit EOC prior to the IAP meeting. 3.2. Cognitive Domain 3-Application Email, phone using address book The learner will share information and successfully respond to all members of the Transit EOC throughout the incident 10 to 20 minutes following each request. Page C-12
TERMINAL LEARNING OBJECTIVE: 4. Given an incident that requires a response from the Transit Operations Coordinator, the learner will support in coordination of resource requests to the Transit EOC. TASK: Coordinate all requests for resources regarding field activities during the incident. CONDITION: Identify requests for resources, determine availability, and confirm delivery of resources. STANDARD: Given the emergency, the learner will (1) examine the need for resources from the IAP report, (2) determine the availability of resources, and (3) confirm the delivery of all resources for field activities. EXPECTED ACTIONS: Communicate with the planning section to successfully provide all resources needed regarding the emergency incident. ENABLING LEARNING OBJECTIVES: 4.1 When presented with the task of supporting the coordination of resource requests to the Transit EOC, the learner will examine and help prioritize resources needed while working with the Transit Planning Coordinator. 4.2 When presented with the task of monitoring delivery of on-scene resources, the learner will coordinate with the Transit Logistics Coordinator to provide essential resources to on-scene personnel. 4.3 When presented with the task of monitoring the delivery of all resources for field activities, the learner will confirm the delivery of all resources for field activities. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 4.1. Cognitive Domain 4-Analysis IAP Report, Email The learner will examine the resources needed from the Transit Planning Coordinator within 30 minutes following the IAP meeting. 4.2. Cognitive Domain 3-Application Email, phone using address book The learner will coordinate with the logistics coordinator to provide essential resources to on-scene personnel within 20 minutes after the IAP meeting. 4.3. Cognitive Domain 3-Application Email, phone using address book The learner will confirm the delivery of all resources for field activities 1 hour following the request for resources. Page C-13
TERMINAL LEARNING OBJECTIVE: 5. Given an incident that requires a response from the Transit Operations Coordinator, the learner will support demobilization activities. TASK: Demobilize all resources used during the operational phase. CONDITION: Confirm all tasks assigned and field activities assigned from the TEM are completed. STANDARD: Given the emergency, the learner will (1) confirm field activities are completed, (2) demobilize all resources used in field activities, and (3) evaluate the performance of the Operations Section and prepare for the After Action Report. EXPECTED ACTIONS: Contact field personnel to confirm all tasks are completed and monitor the demobilization phase of the incident. ENABLING LEARNING OBJECTIVES: 5.1 When presented with the task of supporting demobilization activities for the Operations Section, the learner will confirm with on-scene personnel that all tasks are completed. 5.2 When presented with the task of supporting demobilization activities for the Operations Section, the learner will notify personnel involved in demobilization of all resources used for on-scene activities. 5.3 When presented with the task of supporting demobilization activities for the Operations Section, the learner will examine the tracking log and provide slides for the hot wash. MEASUREMENT METHODS ELO Learning Level Instructional System Strategy Performance Measure 5.1. Cognitive Domain 3-Application Email, phone using address book The learner will confirm with field personnel that all tasks are completed. 5.2. Cognitive Domain 3-Application Email, phone using address book The learner will notify personnel of the demobilization of all resources used for field activities. 5.3. Cognitive Domain 4- Analysis Tracking Log: EMST Library The learner will examine the tracking log to provide slides for the hot wash. Page C-14
Transit Planning Coordinator TERMINAL LEARNING OBJECTIVE: 1. Given an incident that requires a response from the Transit Planning Coordinator (TPC), the learner will communicate and coordinate with the Transit Emergency Manager (TEM) in supporting the activation of the Transit EOC. TASK: Organize and staff the planning section to support the activation of the Transit EOC. CONDITION: Respond to the TEM and determine the activation level. STANDARD: Given the incident, the learner will (1) respond to the TEM upon notification, (2) examine the Incident Briefing to gain situation awareness, (3) notify planning section staff, and (4) retrieve information to prepare for the Initial Incident Action Plan meeting. EXPECTED ACTIONS: Communicate with the TEM to determine activation level and gain situation awareness. ENABLING LEARNING OBJECTIVES: 1.1 When presented with the task of supporting the activation of the Transit EOC, the learner will contact the TEM in response to the notification of a major emergency. 1.2 When presented with the task of supporting the activation of the Transit EOC, the learner will examine the Incident Briefing to gain situation awareness. 1.3 When presented with the task of supporting the activation of the Transit EOC, the learner will contact all personnel needed to activate the Transit Planning Section. 1.4 When presented with the task of supporting the activation of the Transit EOC, the learner will create a list of information needed to prepare for the IAP meeting. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 1.1. Cognitive Domain 3-Application Email, phone using address book The learner will contact the TEM in response to the notification of a major emergency within 10 minutes of the activation notification. 1.2. Cognitive Domain 4-Analysis Go to the EMST Library and locate the Incident Briefing The learner will examine the Incident Briefing to gain situational awareness 10 minutes following the response to the TEM. 1.3. Cognitive Domain 3-Application Email, phone using address book The learner will notify all personnel needed for the Transit Planning Section of the Transit EOC within 10 minutes of gaining situation awareness. 1.4. Cognitive Domain 3-Application Email, phone using address book The learner will notify the Incident Commander of additional information needed for the IAP meeting within 15 minutes of reviewing the Incident Briefing. Page C-15
TERMINAL LEARNING OBJECTIVE: 2. Given an incident that requires a response from the Transit Planning Coordinator, the learner will maintain appropriate documentation throughout all response phases. TASK: Record and maintain all documents CONDITION: Organize documentation for briefings and reports during and after the incident. STANDARD: Given the incident, the learner will (1) record all activities, time, and expenses used throughout the incident, (2) oversee the use of official documentation throughout the incident, and (3) turn in documentation by the end of the incident. EXPECTED ACTIONS: Collect and organize documentation throughout the incident and create a personal log of details throughout the emergency response. ENABLING LEARNING OBJECTIVES: 2.1 When presented with the task of maintaining appropriate documentation, the learner will record all activities, time, and expenses. 2.2 When presented with the task of maintaining appropriate documentation, the learner will forward documentation to TEM for approval. 2.3 When presented with the task of maintaining appropriate documentation, the learner will submit all documents on-time to Finance. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 2.1. Cognitive Domain 3-Application Create a tracking log to store in the EMST Library The learner will create and record all activities, time, and expenses used throughout the incident. 2.2. Cognitive Domain 3-Application Email documentation to TEM The learner will forward documentation to TEM for approval throughout the incident. 2.3. Cognitive Domain 3-Application Email from EMST library to Financial Section The learner will submit all documentation on-time to finance. Page C-16
TERMINAL LEARNING OBJECTIVE: 3. Given an incident that requires a response from the Transit Planning Coordinator, the learner will support planning for Transit EOCâs response. TASK: Determine infrastructure status to identify priorities and objectives for Transit EOC Incident Action Plan. CONDITION: Obtain impact assessments for planning purposes. STANDARD: Given the incident, the learner will (1) locate a damage assessment report, (2) develop situation analysis of the emergency to share with members of the Transit EOC, and (3) analyze all reports to determine priorities and objectives for the IAP. EXPECTED ACTIONS: Retrieve information regarding the emergency impact to plan action steps for the Transit EOC. ENABLING LEARNING OBJECTIVES: 3.1 When presented with the task of planning for the Transit EOC, the learner will request a damage assessment report. 3.2 When presented with the task of planning for the Transit EOC, the learner will develop a situation analysis and distribute it to the entire Transit EOC. 3.3 When presented with the task of planning for the Transit EOC, the learner will analyze all reports to determine the objectives for the IAP. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 3.1. Cognitive Domain 3-Application Email and retrieve from EMST Library The learner will contact the Chief Engineer and request a damage assessment. 3.2. Cognitive Domain 3- Application Email The learner will develop a situation analysis and distribute it to the entire Transit EOC. 3.3. Cognitive Domain 4- Analysis IAP Slides EMST Library The learner will analyze all reports to present the objectives for the IAP. Page C-17
TERMINAL LEARNING OBJECTIVE: 4. Given an incident that requires a response from the Transit Planning Coordinator, the learner will identify resources and coordinate requests with the Transit Operations and Logistics Coordinators. TASK: Identify and inform the Transit Operations Coordinator CONDITION: Examine the IAP for resources needed to complete field activities. STANDARD: Given the emergency, the learner will (1) create a list of resources needed to complete action steps, and (2) request resources from the Transit Operations Coordinator, and (3) request additional resources from the appropriate agencies. EXPECTED ACTIONS: Communicate with the operations coordinator and logistics coordinator to provide all resources needed in regards to the emergency incident. ENABLING LEARNING OBJECTIVES: 4.1 When presented with the task of identifying resources, the learner will complete appropriate documentation for requesting resources. 4.2 When presented with the task of identifying resources, the learner will coordinate the acquisition of resources needed to complete field activities. 4.3 When presented with the task of identifying the resources, the learner will request additional resources from the appropriate agencies. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 4.1. Cognitive Domain 3-Application Forms EMST Library The learner will complete appropriate documentation for requesting resources within 30 minutes of completing the IAP meeting. 4.2. Cognitive Domain 3-Application Email, phone using address book The learner will inform the TOC and TLC of requests for resources to complete field activities within 10 minutes of filling out documentation. 4.3. Cognitive Domain 3-Application Email, phone using address book The learner will request additional resources (if needed) from the appropriate agencies within 10 minutes of response from coordinators. Page C-18
TERMINAL LEARNING OBJECTIVE: 5. Given an incident that requires a response from the Transit Planning Coordinator, the learner will provide Transit EOC members with updated Incident Action Plans. TASK: Communicate with other EOCs and prepare situational reports for all Transit EOC members. CONDITION: Obtain additional briefings from outside agencies and determine further action required by the Transit EOC. STANDARD: Given the emergency, the learner will (1) communicate with other agencies to identify additional actions, and (2) prepare situation reports for Transit EOC members. EXPECTED ACTIONS: Request reports from outside agencies throughout the incident and share impact of EOC Incident Action Plan. ENABLING LEARNING OBJECTIVES: 5.1 When presented with the task of updating the Incident Action Plan for the Transit EOC, the learner will contact and request situation reports from external agencies. 5.2 When presented with the task of updating the Incident Action Plan, the learner will prepare additional situation reports for the Transit EOC. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 5.1. Cognitive Domain 3-Application Email, phone using address book The learner will request situational reports from outside agencies within 30 minutes following the IAP. 5.2. Cognitive Domain 3-Application Email, phone using address book The learner will prepare additional situation reports and distribute to Transit EOC coordinators Page C-19
TERMINAL LEARNING OBJECTIVE: 6. Given an incident that requires a response from the Transit Planning Coordinator, the learner will coordinate with the TEM to support demobilization activities. TASK: Produce a demobilization plan. CONDITION: Confirm all objectives are completed to begin the demobilization phase. STANDARD: Given the incident, the learner will (1) confirm action objectives are completed, (2) construct and distribute the demobilization plan to other transit section coordinators, and (3) prepare a recovery plan based on performance of actions taken. EXPECTED ACTIONS: Confirm with other transit section coordinators the objectives are accomplished, demobilization has begun, and produce the After Action Report. ENABLING LEARNING OBJECTIVES: 6.1 When presented with the task of providing a demobilization plan, the learner will coordinate and communicate with other transit section coordinators that all objectives are completed. 6.2 When presented with the task of providing a demobilization plan, the learner will distribute the plan to other transit section coordinators. 6.2 When presented with the task of providing a demobilization plan, the learner will conduct a hot wash to evaluate overall performance of the Transit EOC. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 6.1. Cognitive Domain 3-Application Email, phone using address book The learner will confirm with transit coordinators that all objectives are completed and request actions needed to demobilize. 6.2. Cognitive Domain 3-Application Email, EMST Library The learner will post the plan and inform coordinators within 30 minutes of notification from the TEM. 6.3. Cognitive Domain 3-Application Implement a hot wash The learner will submit a request to section coordinators to prepare and attend a hot wash. Page C-20
Transit Logistics Coordinator TERMINAL LEARNING OBJECTIVE: 1. Given an incident that requires a response from the Transit Logistics Coordinator (TLC), the learner will coordinate with the Transit Emergency Manager (TEM) to activate the Transit EOC. TASK: Organize the Transit Logistics Section to support the activation of the Transit EOC. CONDITION: Respond to the TEM and determine the activation level. STANDARD: Given the emergency, the learner will (1) respond to the TEM upon notification, (2) examine the Incident Briefing to gain situation awareness, and (3) notify Transit Logistics Section staff. EXPECTED ACTIONS: Communicate with the TEM to determine activation level and gain situation awareness. ENABLING LEARNING OBJECTIVES: 1.1 When presented with the task of supporting the activation of the Transit EOC, the learner will contact the TEM in response to the notification of a major emergency. 1.2 When presented with the task of supporting the activation of the Transit EOC, the learner will examine the Incident Briefing to gain situational awareness. 1.3 When presented with the task of supporting the activation of the Transit EOC, the learner will contact all personnel needed to activate the Transit Logistics Section. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 1.1. Cognitive Domain 3-Application Email, phone using address book The learner will contact the TEM in response to the notification of a major emergency within 10 minutes of the activation notification. 1.2. Cognitive Domain 4-Analysis Go to the EMST Library and locate the Incident Briefing The learner will examine the Incident Briefing to gain situation awareness 10 minutes following the response to the TEM. 1.3. Cognitive Domain 3-Application Email, phone using address book The learner will notify all personnel needed for the Transit Planning Section of the Transit EOC within 10 minutes of gaining situation awareness. Page C-21
TERMINAL LEARNING OBJECTIVE: 2. Given an incident that requires a response from the Transit Logistics Coordinator, the learner will maintain appropriate documentation throughout the emergency response. TASK: Record and maintain all documents throughout the emergency response CONDITION: Organize and complete documentation during and after the incident. STANDARD: Given the emergency, the learner will (1) record all activities, time, and expenses used throughout response phases, (2) oversee the use of official documentation, and (3) submit documentation to Finance. EXPECTED ACTIONS: Collect and organize documentation and create a personal log detailing actions. ENABLING LEARNING OBJECTIVES: 2.1 When presented with the task of maintaining appropriate documentation, the learner will record all activities, time, and expenses used throughout the incident. 2.2 When presented with the task of maintaining appropriate documentation, the learner will forward documentation to TEM for approval of official documentation throughout the incident. 2.3 When presented with the task of maintaining appropriate documentation, the learner will submit all documentation on-time to Finance. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 2.1. Cognitive Domain 3-Application Create a tracking log to store in the EMST Library The learner will create and record all activities, time, and expenses used throughout the incident. 2.2. Cognitive Domain 3-Application Email documentation to TEM The learner will forward documentation to TEM for approval of official documentation throughout the incident. 2.3. Cognitive Domain 3-Application Email from EMST library to financial section The learner will submit all documentation on-time for the financial section. Page C-22
TERMINAL LEARNING OBJECTIVE: 3. Given an incident that requires a response from the Transit Logistics Coordinator, the learner will oversee the performance of logistics personnel. TASK: Communicate and monitor staff responsibilities. CONDITION: Communicate with staff to express needs, responsibilities, and expectations. STANDARD: Given the emergency, the learner will (1) create an organization chart for TEM and staff, (2) identify facilities and personnel needed to complete expected actions, and (3) maintain communication with Transit EOC throughout the incident. EXPECTED ACTIONS: Inform staff members of responsibilities, identify personnel needs, and continue communication with personnel throughout the incident. ENABLING LEARNING OBJECTIVES: 3.1 When presented with the task of overseeing the performance of the logistics personnel, the learner will create and share an organization chart will all members of the Transit EOC. 3.2 When presented with the task of overseeing the performance of the logistics personnel, the learner will consistently monitor performance. 3.3 When presented with the task of overseeing the performance of the logistics personnel, the learner will produce an assignment chart depicting roles and responsibilities. 3.4 When presented with the task of overseeing the performance of the logistics personnel, the learner will communicate anticipated transit resources and needs with other transit section coordinators. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 3.1. Cognitive Domain 3-Application Email and upload to EMST Library The learner will create and share an organization chart will all members of the Transit EOC prior to the IAP meeting. 3.2. Cognitive Domain 3-Application Email, phone using address book The learner will communicate with TEM to determine what facilities and personnel are needed within 20 minutes of the IAP meeting. 3.3. Cognitive Domain 3-Application Email and update EMST Library The learner will organize staff to operate facilities by emailing an assignment chart within 15 minutes of activating facilities. 3.4. Cognitive Domain 3-Application Email, phone using address book, EMST Library The learner will contact transit coordinators to determine future needs and create a list within an hour of the first phase of activation. Page C-23
TERMINAL LEARNING OBJECTIVE: 4. Given an incident that requires a response from the Transit Logistics Coordinator, the learner will maintain communication with transit coordinators regarding the status of resources throughout the incident. TASK: Update and share assignment chart indicating facilities, personnel, and allocated resources. CONDITION: Assess IAP report and confirm all logistic needs are met. STANDARD: Given the emergency, the learner will (1) maintain an up-to-date log of resource status, and (2) effectively communicate with Transit EOC members to confirm logistic objectives are met. EXPECTED ACTIONS: Communicate with the coordinators confirming status of resources for the emergency incident. ENABLING LEARNING OBJECTIVES: 4.1 When presented with the task of monitoring allocated resources, the learner will maintain a resource log for the Transit EOC. 4.2 When presented with the task of monitoring allocated resources, the learner will communicate with coordinators confirming all logistic needs are met. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 4.1. Cognitive Domain 3-Application EMST Library The learner will maintain tracking log of allocated resources and future estimates within 30 minutes of receiving responses from coordinators. 4.2. Cognitive Domain 3-Application Email, phone using address book The learner will communicate with coordinators confirming if logistic needs have been met within 2 hours of activation. Page C-24
TERMINAL LEARNING OBJECTIVE: 5. Given an incident that requires a response from the Transit Logistics Coordinator, the learner will support demobilization activities TASK: Demobilize all resources used during the operational phase. CONDITION: Confirm with coordinators additional resources are not needed. STANDARD: Given the emergency, the learner will (1) confirm on-scene activities are completed, and additional resources are not allocated and (2) evaluate the performance of the logistics section and prepare for the hot wash. EXPECTED ACTIONS: Contact field personnel to confirm all tasks are completed and monitor the demobilization phase of the incident. ENABLING LEARNING OBJECTIVES: 5.1 When presented with the task of supporting demobilization, the learner will confirm with transit coordinators that resources are no longer needed. 5.3 When presented with the task of supporting demobilization, the learner will examine the tracking log and provide slides for the hot wash. MEASUREMENT METHODS: ELO Learning Level Instructional System Strategy Performance Measure 5.1. Cognitive Domain 3-Application Email, phone using address book The learner will confirm with coordinators that resources are no longer needed within 10 minutes of notification of demobilization phase from the TEM. 5.3. Cognitive Domain 4- Analysis Tracking Log: EMST Library The learner will examine the tracking log to provide slides for the After Action Report. Page C-25
