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Suggested Citation:"Contents." National Academies of Sciences, Engineering, and Medicine. 2020. Flight Plan to Recovery: Preparing Airports for the Return of the Traveling Public. Washington, DC: The National Academies Press. doi: 10.17226/25954.
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Page 7
Page 8
Suggested Citation:"Contents." National Academies of Sciences, Engineering, and Medicine. 2020. Flight Plan to Recovery: Preparing Airports for the Return of the Traveling Public. Washington, DC: The National Academies Press. doi: 10.17226/25954.
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Page 8

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Contents     Preface ...................................................................................................................................................................... ix Abbreviations ......................................................................................................................................................... xi  Introduction  ......................................................................................................................... 1  Opening Remarks and Welcome  ........................................................................................... 3  Neil Pedersen, Transportation Research Board Rhonda Hamm‐Niebruegge, St. Louis International Airport and Chair, ACRP Oversight Committee Session 1: FAA Overview of What We Are Doing to Ensure Consistency  ............................... 5  Winsome Lenfert, Federal Aviation Administration, U.S. Department of Transportation Session 2: Health Update  ...................................................................................................... 7  Health, Safety, and Travel during the COVID-19 Pandemic ............................................................... 7 Hilary Godwin, University of Washington School of Public Health Passenger Risk Perception, Confidence, and Behavior ..................................................................... 10 Baruch Fischhoff, Carnegie Mellon University Health Update Q&A .......................................................................................................................................... 13 Session 3: Overture: An Industry Overview of the New Normal to Ensure the Health   and Safety of Travelers  ....................................................................................................... 18  Roger Dow, U.S. Travel Association Session 4: Airport Case Studies and Best Practices  .............................................................. 21  Airports—Executive-Level Discussion of Current and Future Plans .......................................... 21 Lance Lyttle, Seattle‐Tacoma International Airport Joseph Lopano, Tampa International Airport Airlines—Discussion and Highlights of What Plans Are in Place .................................................. 29 Kirk Hotelling, American Airlines Andrew Boyett, Southwest Airlines Other Stakeholders—Challenges of Social Distancing and Touchless Environment .................................................................................................................... 33 Joe Thornton, HMSHost Rob Mitchell, Uber Daniel Price, Transportation Security Agency   Questions & Answers/Wrap‐Up............................................................................................ 41 

Appendix A: Program Agenda .............................................................................................. 48  Appendix B: Speaker Biographies ........................................................................................ 51  Appendix C: Survey Summary .............................................................................................. 56  Appendix D: List of Attendees ............................................................................................. 68 

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This report summarizes an event focused on the ongoing COVID-19 pandemic response and its impact on the operational and economic recovery of airports.

The TRB Airport Cooperative Research Program'sConference Proceedings on the Web 27: Flight Plan to Recovery: Preparing Airports for the Return of the Traveling Public includes presentations from airport industry leaders who discussed current and ongoing practices to get passenger confidence back to aid in airport recovery during an ACRP Insight Event over Zoom on May 28, 2020.

Specific topics presented the aviation industry with challenges that are mutually shared by all partners, including safety, public confidence, and financial sustainability. Other topics included gaps in the industry and public response to date and how the industry may address them, as well as operational mitigation strategies to enable recovery in the post-lockdown environment.

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