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Building the Case for Health Literacy: Proceedings of a Workshop (2018)

Chapter: Appendix A: Workshop Agenda

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Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
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Appendix A

Workshop Agenda

Building the Case for Health Literacy: A Workshop

November 15, 2017
Lecture Room, National Academy of Sciences Building
2101 Constitution Avenue, NW
Washington, DC 20418

8:15–8:30 Welcome and Introductions
Bernard Rosof, Roundtable Chair
8:30–9:30 Patient Perspective on the Need for Health Literacy
8:30–8:50 Marty Ratermann
8:50–9:10 Jennifer Pearce, M.P.A.
9:10–9:30 Julie Steffen
9:30–10:00 Discussion
10:00–10:05 Introduction of Speakers
10:05–10:25 Presentation of Commissioned Paper
Stanton Hudson, M.A., Center for Health Policy, University of Missouri
R. V. Rikard, Ph.D., Senior Research Associate, Department of Media and Information, Michigan State University
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
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10:25–10:45 Discussion
10:45–11:00 BREAK
11:00–12:15 Panel: Why Health Literacy?
11:00–11:05 Introduction of Speakers
11:05–11:25 Why Health Literacy Is Important
Cathryn Gunther, Vice President, Global Population Health, Merck Sharp & Dohme Corp.
11:25–11:45 Achieving the Quadruple Aim: Health Literacy as an Essential Component
Bernard Rosof, M.D., MACP, CEO, Quality HealthCare Advisory Group
11:45–12:15 Discussion with Panel Speakers
12:15–1:00 LUNCH
1:00–2:45 Adopting Health Literacy in an Organization
1:00–1:05 Introduction of Speakers
1:05–1:25 Adoption and Early Implementation of Health Literacy in a Health System: What Research Shows
Audrey Riffenburgh, Ph.D., President, Health Literacy Connections
1:25–1:45 A Case Study: Adopting Health Literacy in a Health Plan
Chris Carlson, Senior Vice President Consumer & Customer Experience, UnitedHealthcare
1:45–2:05 A Case Study: Adopting Health Literacy in a Public Health System
Jennifer Dillaha, M.D., Medical Director for Immunizations, Medical Advisory for Health Literacy and Communication, Arkansas Department of Health
2:05–2:45 Discussion with Panel Speakers
2:45–3:00 BREAK
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×
3:00–3:05 Introduction of Speakers
3:05–4:00 Moderated Discussion: Where Do We Go from Here?
Moderator:
Laura Noonan, M.D., Director of the Center for Advancing Pediatric Excellence (CAPE) at Levine Children’s Hospital
Panelists:
Legal
Christopher Trudeau, J.D., University of Arkansas for Medical Sciences and University of Arkansas William H. Bowen School of Law
Pharmaceutical
Lori Hall, Director of Health Literacy, Eli Lilly and Company
Health Care System
Thomas K. Bauer, M.B.A., RT, Senior Director of Patient and Family Education, Johns Hopkins Health Centers
Federally Qualified Health Center
Laurie H. Francis, M.P.H., RN, Executive Director, Partnership Health Center
Education/Training
Lawrence G. Smith, M.D., MACP, Dean, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell
4:00–4:30 Discussion
4:30–5:00 Reflections on the Day
5:00 ADJOURN
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×

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Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×
Page 83
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×
Page 84
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×
Page 85
Suggested Citation:"Appendix A: Workshop Agenda." National Academies of Sciences, Engineering, and Medicine. 2018. Building the Case for Health Literacy: Proceedings of a Workshop. Washington, DC: The National Academies Press. doi: 10.17226/25068.
×
Page 86
Next: Appendix B: Biographical Sketches of Workshop Moderators, Speakers, and Panelists »
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The field of health literacy has evolved from one focused on individuals to one that recognizes that health literacy is multidimensional. While communicating in a health literate manner is important for everyone, it is particularly important when communicating with those with limited health literacy who also experience more serious medication errors, higher rates of hospitalization and use of the emergency room, poor health outcomes, and increased mortality. Over the past decade, research has shown that health literacy interventions can significantly impact various areas including health care costs, outcomes, and health disparities.

To understand the extent to which health literacy has been shown to be effective at contributing to the Quadruple Aim of improving the health of communities, providing better care, providing affordable care, and improving the experience of the health care team, the National Academies of Sciences, Engineering, and Medicine convened a public workshop on building the case for health literacy. This publication summarizes the presentations and discussions from the workshop, and highlights important lessons about the role of health literacy in meeting the Quadruple Aim, case studies of organizations that have adopted health literacy, and discussions among the different stakeholders involved in making the case for health literacy.

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