Guidebook for Developing Ramp Control Facilities (2017)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

B-1 Initial and Recurring Costs A p p e n d i x B Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Recurring One-time Recurring One-time Recurring One-time Roles and Responsibilities Specific tasks to be performed by ramp control personnel Wages and salary may be affected by the required recurring training Initial cost of hiring personnel may be affected by required job qualifications Oversight if contracted by the airport operator Expectations are specified in the contract If contracted by the airport operator, expectations will be specified in the contract Training costs are the air carrier’s responsibility Address quality of service issues Hiring and technology costs are the air carrier’s responsibility Gate management Training costs Initial cost training personnel Cost of technology Oversight if contracted by the airport operator Expectations are specified in the contract If contracted by the airport operator, expectations will be specified in the contract Training costs are the air carrier’s responsibility Technology costs are the air carrier’s responsibility Other duties— tracking engine start times Training costs Initial cost training personnel Cost of technology Oversight if contracted by the airport operator Expectations are specified in the contract If contracted by the airport operator, expectations will be specified in the contract Training costs are the air carrier’s responsibility Technology costs are the air carrier’s responsibility FAA and other flight operators N/A—no cost attributed to coordination Training and necessary technology costs Oversight if contracted by the airport operator Expectations are specified in the contract If contracted by the airport operator, expectations will be specified in the contract Training costs Technology costs are the air carrier’s responsibility

B-2 Guidebook for developing Ramp Control Facilities No Ramp Tower is desired— virtual option Maintenance of existing space May have less cost than a physical location but still some cost in technology N/A—typically the responsibility of airport operator or air carrier contracted with N/A—typically the responsibility of airport operator or air carrier contracted with If spaced already leased by the air carrier, should not have additional fees If space not already leased by the air carrier, will likely require increased cost May have less cost than a physical location but still some cost in technology Staffing Non- management/non- supervisory personnel will likely be based on the number of positions and the hours of operation Wages and benefits should remain constant but may be affected by IROPS, qualification requirements for personnel, or collective bargaining agreement Initial hiring costs Determined by the vendor or specified in the contract Determined by the vendor or specified in the contract Wages and benefits should remain constant but may be affected by IROPS, qualification requirements for personnel, or collective bargaining agreement Dedicated personnel may have a higher cost in wages; but likely lower training costs Need for management or supervisory personnel Wages, benefits, as well as cost to hire personnel Initial cost to hire and train personnel Determined by the vendor or specified in the contract Initial cost to hire and train personnel Depending on turnover some hiring and training costs will be recurring Initial cost to hire and train personnel Management or supervisory personnel Wages and benefits should remain constant but may be affected by irregular operations Initial hiring costs Determined by the vendor or specified in the contract Determined by the vendor or specified in the contract Wages and benefits should remain constant but may be affected by irregular operations Initial hiring costs Facility and Infrastructure Physical location (ramp tower) is desired and a facility is available Facility maintenance Create or modify existing facility for use as a ramp tower, to include installation of desired technology Modify facility when needed N/A—typically the responsibility of airport operator or air carrier contracted with N/A—typically the responsibility of airport operator or air carrier contracted with If already leased by the air carrier, should incur no additional fees If not already leased by the air carrier, will likely require lease agreement Create or modify existing facility for use as a ramp tower, to include installation of desired technology Modify facility when needed Physical location (ramp tower) is desired but not available Facility maintenance Facility planning and construction N/A—typically the responsibility of airport operator or air carrier contracted with N/A—typically the responsibility of airport operator or air carrier contracted with Will likely affect existing lease agreement Facility maintenance Facility planning and construction Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Recurring One-time Recurring One-time Recurring One-time

initial and Recurring Costs B-3 Virtual ramp tower (e.g., cameras, surface surveillance, web-based, departure metering technology) Cost of maintaining, replacing, or updating technology (e.g., cameras, surface surveillance system, including applicable licenses costs) Initial installation, includes planning N/A—typically the responsibility of airport operator or air carrier contracted with N/A—typically the responsibility of airport operator or air carrier contracted with Cost of maintaining, replacing, or updating technology (e.g., cameras, surface surveillance system, including applicable licenses costs) Initial installation, includes planning Training Qualification training (e.g., classroom, computer-based) N/A OJT and classroom training will vary based on qualifications of personnel, complexity of the operation being trained, amount of turnover N/A— Personnel performing ramp control must meet the terms of the contract N/A— Personnel performing ramp control must meet the terms of the contract N/A OJT and classroom training will vary based on qualifications of personnel, complexity of the operation being trained, amount of turnover, etc. Recurring training (e.g., safety or other required training) Training required by the airport operator N/A N/A—unless specified in the contract N/A – unless specified in the contract Training required by the air carrier N/A Management Option Which stakeholder is expected to perform ramp control? Wages, benefits, as well as cost to hire personnel Depending on turnover some hiring and training costs will be recurring Initial cost to hire and train personnel Should be specified in the contract Turnover costs will likely be contractor responsibility Should be specified in the contract Wages, benefits, as well as cost to hire personnel Depending on turnover some hiring and training costs will be recurring Initial cost to hire and train personnel Technology Ramp tower, (e.g., cameras, surface surveillance, web-based, departure metering technology) Cost of maintaining, replacing, or updating technology (e.g., cameras, surface surveillance system, including applicable licenses costs) Initial installation, includes planning N/A—cost of maintaining, replacing, or updating technology will likely depend on agreement with the airport operator N/A—cost of maintaining, replacing, or updating technology will likely depend on agreement with the airport operator Cost of maintaining, replacing, or updating technology (e.g., cameras, surface surveillance system, including applicable licenses costs) Initial installation, includes planning Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Recurring One-time Recurring One-time Recurring One-time