Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.
C-1 Advantages and Disadvantages A p p e n d i x C Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Disadvantages Advantages(Benefit) Disadvantages Advantages (Benefit) Disadvantages Advantages (Benefit) Roles and Responsibilities Taking on new responsibilities Additional finance, operations, and staffing obligations Greater control of response to future changes Challenges of establishing new team at new location New business Additional finance, operations, and staffing obligations Greater direct control of ramp operations Impact of collective bargaining agreement Depending on collective bargaining agreements with airport personnel, any changes may take time to implement Typically, roles and responsibilities are determined in advance Process to obtain a third- party vendor to perform ramp control N/AâRoles and responsibilities can be deter- mined in advance by the airport operator and specified in the contract N/Aâairport operator is not involved in air carrier collective bargaining agreements N/Aâairport operator is not involved in air carrier collective bargaining agreements Ramp controllers will perform other ramp-related duties Potential issue with proficiency especially at airport with complex ramp control operations Versatility in personnel If contracted by the air carrier, the airport operator typically has little or no influence in the duties performed by the third party If contracted with the airport operator, additional duties determined by the airport operator and specified in the contract N/Aâairport operator is unaffected by air carrier decision to perform other ramp-related duties N/Aâairport operator is unaffected by air carrier decision to perform other ramp-related duties Gate management May require additional staffing to manage gates Provides flexibility and control in assigning gates when needed, especially for âcommon-useâ gates If contracted by the air carrier, airport operator will have little or no influence in the decision to perform additional duties If contracted with the airport operator, expectations will be specified in the contract N/Aâairport operator is unaffected by air carrier decision to have ramp control personnel perform gate management duties N/Aâairport operator is unaffected by air carrier decision to have ramp control personnel perform gate management duties
C-2 Guidebook for developing Ramp Control Facilities Facility and Infrastructure Physical location (ramp tower) is desired and a facility is available Potential cost to install necessary equipment and technology No additional cost to build facility N/A N/A N/A N/A Physical location (ramp tower) is desired but not available Cost associated with developing and building facility. Need to address line-of- sight issues to extent possible, use technology to address line- of-sight issues Costs for the space to establish a virtual tower will generally be lower than cost to build a traditional tower facility N/A N/A N/A N/A No ramp tower is desiredâvirtual option Cost of installing or obtaining necessary technology (e.g., cameras, surface surveillance) Lower cost of performing ramp control from virtual location; line of sight may be augmented by technology (e.g., cameras, surface surveillance) N/A N/A N/A N/A Management or supervisory personnel required May require additional staff May need to be involved when fairness or equity is an issue Will ensure ramp controllers perform as desired Ensure all stakeholders are treated fairly If contracted by the air carrier, the airport operator may have no influence on the selection of management or supervisory personnel If contracted with the airport operator, the requirement for management or supervisory personnel can be required by contract N/Aâairport operator is unaffected by air carrier decision to utilize management personnel N/Aâairport operator is unaffected by air carrier decision to utilize management personnel Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Disadvantages Advantages(Benefit) Disadvantages Advantages (Benefit) Disadvantages Advantages (Benefit) Other duties â tracking engine start times Requires personnel or technology to do it Tracking engine start timeâsingle source tracking data If contracted by the air carrier, airport operator will have little or no influence in the decision to perform additional duties If contracted with the airport, expectations will be specified in the contract N/Aâairport operator is unaffected by air carrier decision to have ramp control personnel perform other duties N/Aâairport operator is unaffected by air carrier decision to have ramp control personnel perform other duties FAA and other flight operators N/A â coordination is part of the ramp control job N/Aâ coordination is part of the ramp control job N/Aâif contracted by the air carrier; the airport operator will have little or no influence in any coordination specified in the contract If contracted by the airport operator, must meet the terms of the contract N/A Should be involved in required coordination that affects the airport or other stakeholders; may be addressed in a letter of agreement
Advantages and disadvantages C-3 Decision to utilize part-time or flexible staffing option (ramp controllers perform other airport operations duties) Personnel may be less proficient and may have a high turnover Seasonal changes may negatively affect morale Flexibility in scheduling personnel; greater coverage with less people N/Aâif contracted by the air carrier; the airport operator will likely have little or no influence in staffing option N/Aâif contracted by the airport operator; staffing requirements will be specified in the contract, but at the vendorâs discretion N/Aâairport operator is not involved in the air carrier decision of which staffing option to use N/Aâairport operator is not involved in the air carrier decision of which staffing option to use Technology Ramp tower and virtual tower Cost of technology including installation Provide equal service to all stakeholders If contracted by the air carrier; the airport operator will likely not be impacted by technology If contracted by airport operator, will need to provide technology If contracted by the airport operator; requirements will be specified in the contract If contracted by the air carrier, technology will be provided by the air carrier Airport operator not likely involved in technology decision Airport operator not likely involved in technology decision Technology costs absorbed by air carrier Training Qualification training (e.g., classroom, computer-based) May require more personnel Lack of experience with providing training Highly qualified personnel; proficient with specific tasks Versatile or part-time staffâflexibility in scheduling personnel; greater coverage with less people Must meet the terms of the contract Must meet the terms of the contract May require more personnel Lack of experience with providing training Highly qualified personnel; proficient with specific tasks Versatile or part-time staffâ flexibility in scheduling personnel; greater coverage with less people Decision to utilize dedicated, full- time staffing option Wages and benefits may depend on qualifications of personnel and any related ramp activities expected to be performed Use of part- time or seasonal staffing option may negatively impact proficiency Personnel are normally highly qualified; proficient with specific tasks; lower training costs Option may offer increased flexibility in use of personnel N/Aâif contracted by the air carrier; the airport operator will likely have little or no influence in staffing requirements If contracted by the airport operator; staffing requirements, including qualifications will be specified in the contract N/Aâairport operator is not involved in the air carrier decision of which staffing option to use N/Aâairport operator is not involved in the air carrier decision of which staffing option to use Staffing Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Disadvantages Advantages(Benefit) Disadvantages Advantages (Benefit) Disadvantages Advantages (Benefit)
C-4 Guidebook for developing Ramp Control Facilities Management Option Which stakeholder is expected to perform ramp control? May require additional staff and cost Responsible for activities at the airport, represents all stakeholders Fairness is rarely in question Process to obtain a third- party vendor to perform ramp control If contracted with an air carrier, airport operator typically involved if fairness and equity are a concern Represents the airport operator or air carrier If contracted with airport operator fairness and equity should not be an issue Airport operator typically involved when fairness or equity concerns are expressed by stakeholders Airport operator not typically involved in day to day operation Ramp control activities ensure business model of air carrier is achieved Expected benefits may differ between stakeholders Benefits determined by an airport operator may differ from other stakeholders th Airport operator must deal more intimately wi operational issues of fairness Will ensure airport operator benefits are achieved Typically strives to achieve benefit (equity) for all airport stakeholders; perception of fairness If contracted by the air carrier, the airport operator has little or no influence in achieving benefits If contracted with the airport, expected benefits will be specified in the contract Airport operation may need to address situations when perception of equity is a concern N/Aâairport operator has little or no influence on air carrier benefit Recurring training (e.g., safety or other required training) Seasonal changes in personnel may require more training Have positive effect on morale; typically lower cost in wages N/A N/A Seasonal changes in personnel may require more training Have positive effect on morale; typically lower cost in wages Ramp Control Considerations Responsible Organization Airport Operator Third-Party Operator Air Carrier Disadvantages Advantages(Benefit) Disadvantages Advantages (Benefit) Disadvantages Advantages (Benefit)
