TRB's Airport Cooperative Research Prorgram (ACRP) Research Report 170: Guidebook for Preparing Public Notification Programs at Airports offers standards and practices to help airport industry practitioners develop and implement effective programs for delivering both routine notifications as well as incident and emergency-related notifications. The guidance provides readers with the ability to customize their programs to match their unique circumstances.
Table of Contents
|Chapter 1 - Guidebook Objective and Methodology||1-4|
|Chapter 2 - Critical Decision-Making Areas for Program Development||5-11|
|Chapter 3 - Conducting a Needs Assessment||12-33|
|Chapter 4 - Exploring Options||34-39|
|Chapter 5 - Developing the Program||40-49|
|Chapter 6 - Formalizing the Program||50-61|
|Chapter 7 - Implementing the Program and Managing via Continuous Improvement Cycles||62-71|
|Appendix A - Notification Tools and Methods||72-92|
|Appendix B - Benefit/Effort Matrix||93-94|
|Appendix C - Notification Templates and Scripts||95-97|
|Appendix D - Sample Notification Program Template (NIMS Format)||98-115|
|Appendix E - Overall Program Decision Guide||116-152|
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