TRB’s Transit Cooperative Research Program (TCRP) Research Report 208 explores the use and effectiveness of strategic communications in building public support for transit-priority projects.
Transit priority projects are efforts to improve transit service, particularly in terms of speed and reliability, by prioritizing the movement of transit vehicles over automobiles.
The report analyzes the communication approaches used by cities and transit agencies in the delivery of transit-priority projects, and the factors that make certain methods more or less effective.
The report is structured around the presentation of a toolkit and the findings of research into strategic communications for transit-priority projects transit-priority projects. The toolkit is designed to serve as a guide for cities and transit agencies to effectively implement strategic communications strategies for transit-priority projects, and is derived from the findings of project research.
Table of Contents
|Table of Contents||2-2|
|1 Report Overview||3-5|
|2 Research Approach||6-7|
|3 Strategic Communications Toolkit||8-23|
|4 Case Studies||24-37|
|5 Survey Approach & Results||38-51|
|7 Implementation Memorandum||53-55|
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