Emergency Communications Planning for Airports (2016)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

76 APPENDIX G FOG4—Functions and Duties of PIO in PR Office or 24-Hour Duty Officer FIELD OPERATIONS GUIDE 4 Functions and Duties of PIO in PR Office or 24-Hour Duty Officer Notification • Provides notification of a general nature to: Executive Notification to airport senior executives, divi- sion chiefs, Airport Police, Airport Operations, Mayor’s Office, City Councilmembers’ offices, and other elected local, state, and federal officials about incident and initial response. – Notify Public Relations Division staff about incident and initial response. • Within 10 to 15 minutes of initial notification, obtain enough information to prepare a brief statement for senior management approval that confirms incident, provides initial assessment (from Airport Police and/or Airport Operations) and initial emergency response, and indicates media assembly site. • Inform senior executives of PR Division next steps (will release statement, called in staff, will coor- dinate (see next steps). • Functions • Make assignments to PR Division administrative staff and deploy. • Request assistance from Lead PIO, as necessary. • Contact stakeholders’ PIOs, multi-agency responders, airlines, etc. • Ensures PR Office is adequately staffed to respond to media and public inquiries. • Ensures compliance with City ADA Guidance: Inclusionary, Accessible Messaging and Effective Communication. Duties • As 24-hour PIO, reports to IC/UC first to perform Lead PIO duties until Airport Police PIO (or designate) reports to IC/UC. • Manages PR staff in the office by responding to media inquiries, providing guidance and information to support staff in responding to public inquiries. • Reports unanswerable inquiries from media and general public to Airport Police PIO in the IC/UC and to Deputy Lead PIO in the EOC/JIC so answers can be obtained and included in the next situ- ational update to media and the general public. • Assigns administrative support staffer to monitor media coverage and report inaccurate information, rumors, etc., so they can be corrected.