Simulation Options for Airport Planning (2019)

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51 A P P E N D I X A Survey Questionnaire Contact Information Please provide some basic information about yourself:* First Name*: _________________________________________________ Last Name*: _________________________________________________ Title*: _________________________________________________ Airport/Organization*: _________________________________________________ Email Address*: _________________________________________________ Phone Number: _________________________________________________ Basic Information 1) Does your airport have a dedicated planning/design department?* ( ) Yes ( ) No 2) What is your role within your organization from an airport planning/design perspective?* [ ] Airport Management [ ] Airport Planning Department Manager/Director [ ] Airport Planner [ ] Simulation/Modeler [ ] Airport Consultant [ ] Other – Please comment: 3) How many airports does your organization manage or provide planning/design services for?* ( ) 0 ( ) 1 ( ) 2-3 ( ) More than 3 – Please specify total #: *Mandatory question.

52 Simulation Options for Airport Planning ( ) No ( ) I am not sure – Please comment: 6) If you currently do not use simulation tools within your organization, please provide a reason why not: (check all that apply) [ ] No need [ ] Insufficient resources in-house [ ] Cost of simulation tool/study [ ] Desire to outsource to consultants [ ] Other – Please provide comment: 7) May we contact you for follow-up questions regarding your responses? ( ) Yes ( ) No Overall Simulation and Modeling Usage 8) For which operational areas have you or your organization used simulation and modeling software tools? (check all that apply) Note: Your questionnaire will be tailored based on the areas you select* [ ] Airfield/Airside – (runways, aprons, gates, aircrafts, ground service equipment, etc.) [ ] Airspace – (TMA/TRACON airspace, airspace procedure design/evaluation, etc.) [ ] Terminal – (passenger movements, baggage systems, security screening areas, check-in queues, etc.) [ ] Ground Access – (curb-side processes, passenger drop-off/pickup areas, road access, etc.) [ ] Other – Please provide Comment: [ ] None 9) For what purposes do you typically use simulation tools? (check all that apply) [ ] Master Planning [ ] Capacity/Demand Planning [ ] Airport Design [ ] Operations Planning [ ] Procedure/Process Design [ ] Contingency/Irregular Operations Planning [ ] Security/Safety Studies [ ] Other – Please provide comment: 4) The largest airport you conduct planning for is considered a: ( ) Large Hub ( ) Medium Hub ( ) Small Hub ( ) Non-Hub Primary ( ) Other – Please specify: ( ) None ( ) Yes 5) Does your organization currently use simulation and modeling software tools as part of your airport planning process?*

Survey Questionnaire 53 ( ) Yes ( ) No 12) Do you outsource modeling and simulation tasks to outside consultants?* ( ) Yes ( ) No 13) Which secondary models do you use that are fed by simulation tool results/output? (check all that apply) [ ] Environmental/Noise/Emissions [ ] Procedure Development Tools [ ] Cost/Benefit or Financial Analysis Tools [ ] Other – Please provide comment: [ ] None 14) What factors do you consider in your selection of simulation tools for a planning/design study? (check all that apply) [ ] Cost/Schedule/Resources [ ] Project Type [ ] Data Availability and Input Requirements [ ] Simulation Output/Results and Presentation/Visualization Capabilities [ ] Simulation Tool Fidelity (modeling/result precision, reliability of results, etc.) [ ] Industry/Government Acceptance of Simulation Tool (Track Record) [ ] Other – Please provide comment: Airfield/Airside Simulation Tools 15) How frequently does your organization conduct airfield simulation studies?* ( ) Never ( ) Infrequently ( ) Once or twice per year ( ) More than 2 times per year ( ) On-Going effort ( ) Other – Please provide comment: 10) Would you consider your use of simulation tools to be tactical (day-to-day operations/capacity planning) or strategic (master planning, capital improvements, procedure design, etc.)? (check all that apply) [ ] Tactical – Please provide comments: [ ] Strategic – Please provide comments: 11) Do you have dedicated/trained staff to create and/or operate simulation software tools for airport planning/design?*

54 Simulation Options for Airport Planning 18) What is the general purpose for conducting airfield simulation studies for your organization? (check all that apply) [ ] Runway/Gate/Airfield Capacity Planning and Design (Master Planning, etc.) [ ] Construction/Operations Planning [ ] Schedule/Gate/Resource Planning [ ] Irregular Operations Planning (De-Ice Scenarios, etc.) [ ] Other – Please provide comment: 19) Which secondary post-processing applications do you use that are fed by outputs/results from your airfield simulation tools? (check all that apply) [ ] Environmental/Noise/Emissions [ ] Cost/Benefit or Financial Analysis Tools [ ] Visualization/Presentation Tools [ ] Custom Simulation Reporting and Analysis Tools [ ] Other – Please provide comment: [ ] None 20) What is your perceived level of difficulty for developing and analyzing airfield simulation projects within your organization? ( ) Low – Input data is easily obtained, scenarios are easily developed and analyzed ( ) Medium – Input data takes effort to process, scenarios development takes some time and results are not easy to extract and interpret ( ) High – Input data is hard to obtain or process, development of scenarios requires significant resources and expertise, analysis of results takes expertise and in some cases requires custom post-processing tools ( ) Other – Please provide comment: Airspace Simulation Tools 21) How frequently does your organization conduct airspace simulation studies?* ( ) Never ( ) Infrequently ( ) Once or twice per year ( ) More than 2 times per year ( ) On-Going effort ( ) Other – Please provide comment: 16) Which airfield simulation and modeling tools have been used by your organization? (check all that apply)* [ ] Purpose-built Commercial – Please provide names: [ ] Generic Commercial (i.e., Excel) – Please provide names: [ ] In-House – Please provide description: 17) If you do use commercial purpose-built airfield simulation tools, do you own licenses to the simulation software? ( ) Yes ( ) No, we rent/lease when needed

Survey Questionnaire 55 ( ) No, we rent/lease when needed 24) What is the general purpose for conducting airspace simulation studies within your organization? [ ] Runway/Airport Capacity Planning [ ] TMA/TRACON Capacity Planning [ ] Procedure Design/Evaluation [ ] Evaluation TMA/TRACON impacts on Airport Operations [ ] Other – Please provide comment: 25) Which secondary post-processing applications do you use that are fed by outputs/results from your airspace simulation tools? [ ] Environmental/Noise/Emissions [ ] Cost/Benefit or Financial Analysis Tools [ ] Visualization/Presentation Tools [ ] Custom Simulation Reporting and Analysis Tools [ ] Other – Please provide comment: [ ] None 26) What is your perceived level of difficulty for developing and analyzing airspace simulation projects within your organization? [ ] Low – Input data is easily obtained, scenarios are easily developed and analyzed [ ] Medium – Input data takes effort to process, scenarios development takes some time and results are not easy to extract and interpret [ ] High – Input data is hard to obtain or process, development of scenarios requires significant resources and expertise, analysis of results takes expertise and in some cases requires custom post-processing tools [ ] Other – Please provide comment: Terminal Simulation Tools 27) How frequently does your organization conduct terminal simulation studies (e.g. passengers, bags, staffing, logistics, etc.)?* ( ) Never ( ) Infrequently ( ) Once or twice per year ( ) More than 2 times per year ( ) On-Going effort ( ) Other – Please provide comment: 22) Which airspace simulation and modeling tools have been used by your organization? (check all that apply)* [ ] Purpose-built Commercial – Please provide names: [ ] Generic Commercial (i.e., Excel) – Please provide names: [ ] In-House – Please provide description: 23) If you do use commercial purpose-built airspace simulation tools within your organization, do you own licenses to the simulation software? ( ) Yes

56 Simulation Options for Airport Planning 29) If you do use commercial purpose-built terminal simulation tools within your organization, do you own licenses to the simulation software? ( ) Yes ( ) No, we rent/lease when needed 30) What is the general purpose for conducting terminal simulation studies within your organization? [ ] Terminal Passenger Capacity Planning [ ] Baggage System and Operations Planning [ ] Passenger/Terminal Process Design/Planning [ ] Security/Check-in Process and Capacity Planning [ ] Staff/Resource Planning [ ] Other – Please provide comment: 31) Which secondary post-processing applications do you use that are fed by outputs/results from your terminal simulation tools? [ ] Cost/Benefit or Financial Analysis Tools [ ] Visualization/Presentation Tools [ ] Custom Simulation Reporting and Analysis Tools [ ] Other – Please provide comment: [ ] None 32) What is your perceived level of difficulty for developing and analyzing terminal simulation projects within your organization? [ ] Low – Input data is easily obtained, scenarios are easily developed and analyzed [ ] Medium – Input data takes effort to process, scenarios development takes some time and results are not easy to extract and interpret [ ] High – Input data is hard to obtain or process, development of scenarios requires significant resources and expertise, analysis of results takes expertise and in some cases requires custom post-processing tools [ ] Other – Please provide comment: Ground-Access Simulation Tools 33) How frequently does your organization conduct ground-access simulation studies?* ( ) Never ( ) Infrequently ( ) Once or twice per year ( ) More than 2 times per year ( ) On-Going effort ( ) Other – Please provide comment: 28) Which terminal simulation and modeling tools have been used by your organization? (check all that apply)* [ ] Purpose-built Commercial – Please provide names: [ ] Generic Commercial (i.e., Excel) – Please provide names: [ ] In-House – Please provide description:

Survey Questionnaire 57 [ ] In-House – Please provide description: 35) If you do use commercial purpose-built ground-access simulation tools within your organization, do you own licenses to the simulation software? ( ) Yes ( ) No, we rent/lease when needed 36) What is the general purpose for conducting ground-access simulation studies within your organization? (check all that apply) [ ] Airport Terminal Access Planning [ ] Airport Road Access Planning [ ] Other – Please provide comment: 37) Which secondary post-processing applications do you use that are fed by outputs/results from your ground-access simulation tools? (check all that apply) [ ] Cost/Benefit or Financial Analysis Tools [ ] Visualization/Presentation Tools [ ] Custom Simulation Reporting and Analysis Tools [ ] Other – Please provide comment: [ ] None 38) What is your perceived level of difficulty for developing and analyzing ground-access simulation projects within your organization? ( ) Low – Input data is easily obtained, scenarios are easily developed and analyzed ( ) Medium – Input data takes effort to process, scenarios development takes some time and results are not easy to extract and interpret ( ) High – Input data is hard to obtain or process, development of scenarios requires significant resources and expertise, analysis of results takes expertise and in some cases requires custom post-processing tools ( ) Other – Please provide comment: Simulation Results and Analysis 39) What simulation outputs do you frequently use for reports, presentations, and discussion? (check all that apply) [ ] Detailed simulation metrics [ ] Derived Excel-based tables/graphs [ ] Visualizations of simulations [ ] Others – Please comment: 40) Do you use simulation data to substantiate benefit/cost analyses or capital improvement plans? ( ) Yes ( ) No – Please comment why not: 34) Which ground-access simulation and modeling tools have been used by your organization? (check all that apply)* [ ] Purpose-built Commercial – Please provide names: [ ] Generic Commercial (i.e., Excel) – Please provide names:

58 Simulation Options for Airport Planning 41) Do you find simulation results to be generally reliable and truthful in forecasting operational issues? ( ) Yes ( ) No – Please comment why not: 42) What percentage of the overall simulation and modeling effort do you generally feel consists of initially calibrating models to historical events/data and on-going maintenance to keep models current? ( ) Minimal/Negligible ( ) less than 10% ( ) 10%-25% ( ) 25%-50% ( ) more than 50% 43) What types of statistical analyses do you typically use to post-process/analyze/compare simulation metrics and results? (check all that apply) [ ] Means/Averages (hourly, daily, by aircraft/passenger, etc.) [ ] Histograms/Bar Charts [ ] Percentiles or Confidence Intervals (i.e., 95%) [ ] Other – Please describe: 44) Do you generally use multi-runs within your simulation studies to add randomness or increase statistical validity of results? ( ) Yes – always ( ) Yes – sometimes ( ) No – please comment on reason (if any): ( ) I don’t know Benefits, Functionality, Capability Gaps, etc. 45) What benefits do you see in using simulation and modeling tools to support airport planning/design? (check all that apply) [ ] Proof of concept, decision support [ ] Generating data to support legally-required analysis (e.g., environmental, financial, etc.) [ ] Generating data to support design [ ] Predicting the future, near-term (daily planning) [ ] Predicting the future, long-term (long-range planning) [ ] Other – Please provide comment: 46) Are you currently satisfied with the functionality that simulation software tools provide to support airport planning/design? ( ) Yes ( ) No – Please provide comment on why not: ( ) Not enough background to say

Survey Questionnaire 59 47) What functionality do you find missing or feel requires improvement in current simulation and modeling tools to improve usability for airport planning/design? (check all that apply) [ ] Usability, ease of use (e.g., user interface, software interaction, set-up) [ ] Amount of experience required to gain proficiency (i.e., learning curve) [ ] Effort required to format and ability to import data [ ] Ability to debug and troubleshoot models [ ] Ability to generate output compatible with follow-on analyses [ ] Ability to customize output formats and content [ ] Ease of setting up and generating visualization [ ] Quality of visualization (e.g., graphics, 2D vs. 3D, display customization, user interaction, etc.) [ ] Other – Please provide comment: 48) If you or your organization have used simulation tools for airport planning, do you generally find that software companies provide timely updates and support if there are any issues? ( ) Yes ( ) No – Please provide comments: ( ) I don’t know Additional Information 49) What specific information regarding simulation and modeling tools and their application to airport planning/design do you think would be valuable to airport managers/planners in a summary report? 50) Is there any other information you would like to share regarding your personal/company use or experience with simulation and modeling tools for airport planning and design that may not have been covered in this survey?