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ACRP Report 26:

Guidebook for Conducting Airport User Surveys (2010)

251 pages | 8.5 x 11

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251 pages | 8.5 x 11

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ACRP Report 26:

Guidebook for Conducting Airport User Surveys (2010)

Overview
Table of Contents

Authors

J Paul Cripwell; Geoffrey D Gosling; D C Biggs; M A Bol; J Baker; J D Franz; Transportation Research Board

Description

TRB's Airport Cooperative Research Program (ACRP) Report 26: Guidebook for Conducting Airport User Surveys explores the basic concepts of survey sampling and the steps involved in planning and implementing a survey. The guidebook also examines the different types of airport user surveys, and includes guidance on how to design a survey and analyze its results.

ACRP Report 26:

Guidebook for Conducting Airport User Surveys (2010)

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ACRP Report 26:

Guidebook for Conducting Airport User Surveys (2010)

Overview

Authors

Description

Table of Contents

Front Matter i-xi

Summary 1-6

1.2 Role of Surveys in Airport Planning, Development, and Management 7-7

1.3 Survey Concepts 8-9

1.4 Main Survey Types and Methods 10-10

1.5 How to Use This Guidebook 11-11

2.1 Defining the Purpose 12-12

2.2 Selecting the Survey Method 13-15

2.3 Survey Frequency and Timing 16-17

2.4 External Agencies 18-18

2.5 Preparing the Survey Budget 19-19

2.6 Survey Planning Team 20-21

2.7 Preliminary Schedule and Target Dates 22-22

2.8 Survey Location and Security Clearance 23-23

2.9 Contracting External Resources 24-25

2.10 Summary 26-26

Chapter 3 - Statistical Concepts 27-27

3.2 Statistical Accuracy and Confidence Intervals 28-30

3.3 Sampling Methods 31-35

3.4 Sample Size 36-42

3.5 Weighting 43-43

3.6 Summary 44-44

4.1 Survey Population 45-47

4.2 Sampling Strategy and Plan 48-48

4.3 Questionnaire Design and Structure 49-51

4.4 Expected Data Collection Rate 52-52

4.5 Survey Logistics 53-54

4.6 Selection and Training of Field Staff 55-57

4.7 Pre-Tests and Pilot Tests 58-59

4.8 Maximizing Response Rates 60-62

4.9 Use of Electronic Data Collection Devices 63-67

4.10 Data Entry and Quality Control 68-68

4.11 Analysis and Reporting of Survey Results 69-70

4.13 Documenting the Survey 71-71

4.14 Summary 72-72

5.1 Purpose of the Survey 73-73

5.2 Survey Methodology 74-89

5.3 Sample Size, Survey Coverage, and Timing 90-97

5.4 Questionnaire Wording and Length 98-100

5.5 Weighting Survey Responses 101-105

5.7 Location-Specific Guidelines 106-106

5.8 Information on Greeters and Well-Wishers 107-107

5.9 Groundside Surveys 108-113

5.10 Checklists 114-114

5.11 Survey Budget 115-116

5.12 Summary 117-118

6.1 Purpose of the Survey and the Data to Be Collected 119-119

6.2 Survey Methodology 120-120

6.3 Sampling Methodology 121-121

6.4 Questionnaire Wording and Length 122-122

6.6 Survey Budget 123-123

6.7 Summary 124-124

7.2 Survey Methodology 125-126

7.3 Sampling Methodology 127-127

7.5 Measures to Obtain Adequate Response 128-128

7.7 Mystery Shopper 129-130

7.8 Summary 131-131

8.3 Sampling, Coverage, and Timing 132-134

8.5 Measures to Obtain Adequate Response 135-135

8.7 Summary 136-136

9.2 Survey Methodology 137-138

9.4 Questionnaire Wording and Length 139-139

9.6 Survey Budget 140-140

9.7 Summary 141-141

10.2 Collection of Air Cargo Data 142-142

10.3 Survey Methods 143-143

10.4 Summary 144-144

References 145-145

Glossary and Acronym List 146-152

Bibliography 153-155

Appendix A - Airport User Surveys: Summary of Research 156-160