Tabletop and Full-Scale Emergency Exercises for General Aviation, Non-Hub, and Small Hub Airports (2016)

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86 APPENDIX G Table Top Drill Scenario: Family Assistance (RSW) Family and Friends Waiting Area Table Top Exercise You and your group are the primary agency representatives managing the family assistance operation in response to an aviation accident. Determine the best way to work thru the scenarios and tasks. Facts regarding the flight Air Carrier/Flight: Acme Air 987—departure scheduled for 11:00 Operation: FAR Part 121 Air Carrier Departure/ETD: xxx at 11:30 (30 minutes late) Arrival/ETA: xxx at 13:15 Aircraft: B737, Capacity 171 Crew: 1 Captain, 1 FO and 3 FA Facts about the passengers Total of 171 passengers Facts about the airport 11 airlines operate from xx, three are international air carriers The FFWA can serve 60–100 family members The TEAM includes 45 volunteer LCPA staff members. ACME AIRLINES ACME has 55 general staff (ticket agents, baggage handlers, CSO’s etc.) including 20 trained CARE Team members. ACME typically has 26 daily departures and up to 51 in the winter and operates a fleet of 737 aircraft. Accident Timeline and Tasks 1300 22 people arrive at xxx to meet 11 passengers expected to arrive at 13:15. All of these people are local residents. 1316 Report of an accident at xxx, emergency responders are en route to the scene. 1318 ARFF and APD on scene, it initially appears to be a huge fireball 1320 Acme Airlines notified of event by Airport Operations. TEAM activated. Emergency Management requested to activate Red Cross and Medical Reserve Team. County EOC also activated for resource requests. 1326 Breaking news: “An accident occurred at xxx airport at 1315 p.m.; all we know is that a “Big fireball” can be seen from the camera at xxx. Stay tuned for details.” TASK 1—Is a Family Reception Center (FRC) necessary at xxx? If you do not think so, justify your answer. TASK 2—Staff should quickly describe the activation, personnel call out and room set up. What is needed at the FFWA for it to open? TASK 3—What immediate needs may be met in the FFWA? What organizations are called to help meet these needs? TEAM TO MOBILIZE AND SET UP THE FFWA, REGISTER THE FAMILY MEMBERS AND INVITE THEM IN RED CROSS AND SPIRITUAL TEAM ENROUTE TO HELP TEAM and AIRLINE STAFF TO WORK TOGETHER WITH FAMILY MEMBERS. -----------------------------------------------------------------------------------------------------------------------------