Tabletop and Full-Scale Emergency Exercises for General Aviation, Non-Hub, and Small Hub Airports (2016)

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122 APPENDIX V Post-event Documentation/After Action Report: AAR for TTX (JAX 2013) 2013 FAR Part 139 TABLETOP EXERCISE June 5, 2013 AFTER ACTION REPORT IMPROVEMENT PLAN Prepared By: Supervisor, Airport Emergency Operations SECTION 1: EXERCISE OVERVIEW Exercise Details Exercise Name 2013 FAR Part 139 Tabletop Exercise Type of Exercise Tabletop Exercise Exercise Start Date June 5, 2013 Exercise End Date June 5, 2013 Duration Four (4) Hours Location Jacksonville Aviation Authority (JAA) Administration Building Sponsor Airport Operations Department Program Emergency Preparedness Team (EPT) Mission The EPT is a JAA project operated by the Airport Operations department to establish policies, procedures, and an organizational structure for response to emergencies that cause a significant disruption to the daily operations at any one of the four airports in Jacksonville: Jacksonville International Airport, Cecil Airport, Herlong Recreational Airport and Jacksonville Executive at Craig Airport. The purpose of the Emergency Preparedness Program is to coordinate the activities of various departments within the Airport System who are responsible for continued operations during disasters, manage inter-local agreements for use of resources, communicate with city, state and federal agencies, and provide education and training. Capabilities Plane crash response, coordination of efforts between multiple agencies and departments, activation of agency—specific plans Scenario Type Delta Plane Crash producing mass casualty

123 Participating Organizations  Delta Air Lines  United Air Lines  American Air Lines  Southwest Air Lines  US Airways  JAA Operations  JAA Police Department  American Red Cross  Florida Air National Guard (FANG)  JAA Media Relations  US Customs and Border Patrol  Transportation Security Administration (TSA)  Signature Flight Support  Jacksonville Fire and Rescue Department (JFRD) Number of Participants The following numbers are estimates based on the sign in log.  2 Facilitators  10 Evaluators  42 Participants SECTION 2: FINDINGS Activity 1 No matter what position you hold, be it for Delta, the police department, Operations, etc., each of you are responsible for individual actions when a plane crashes at JAX. Your job, as a group, is to develop an initial response plan once you are notified that a crash has occurred. In order to successfully accomplish this task, you are to act as if you five employees are the ones responsible for your agency’s response. For example, if you are a Delta ticket agent, explain what you would do within the confines of your position once you are notified of a crash (IE, concerned passengers, influx of media and family inquiries). Utilize your prior train- ing and company regulations when formulating your response. As a group, document your initial responses on your white board and work with your team to figure out if inter-agency coordination is required. For example, the police department and Operations should have initial coordination prior to, and arrival upon, the crash site. Each group should choose a presenter that will explain their findings to the rest of the room. Findings  Delta: 1. Activate the LERAP 2. Call OCC and open LLC line 3. Begin notification process 4. Establish Command Center in Delta Operations 5. Delegate Delta representative to respond to AEOC  JAA Operations: 1. Close the airfield with NOTAM 2. Contact all airlines and advise of situation 3. Open Staging Areas 4. Activate Emergency Notification List 5. Close the airport 6. Activate AEOC 7. Key role is central communications

124  JAA Police Department Airport Security Officers 1. Secure perimeter of crash site 2. Dispatch security officers to gates 3. Take control of roads around the airport  Other airlines 1. Offer assistance to Delta 2. Stop check in and boarding 3. Notify customers that the airport is closed 4. Notify corporate offices  TSA 1. Represent FSD until he arrives on scene 2. Assist FSD 3. Coordination between uniformed personnel and FSD staff  Customs and Border Patrol 1. Respond, assess and coordinate  FANG 1. Respond to primary crash site 2. Provide fire suppression 3. Triage 4. Search impact area 5. Provide lighting, if required 6. Mobile water supply 7. Provide manpower 8. Contact all senior leadership 9. Standby to support JAA and Delta  Signature Flight Support 1. Get employees back to base 2. Open facility for any agencies that need to stage on the ramp 3. Open hangars, conference room, equipment, etc.  Red Cross 1. Contact Command Post 2. Monitor situation SECTION 3: QUESTIONS/ANSWERS Activity 1 Questions/Answers  Where does the “Go Team” land, if the airport is closed? The “Go Team” will land at the next closest airport. For the purposes of this exercise, that would be Cecil Airport.  Is the airspace restricted for media helicopters? The airspace is controlled by FAA. At this time, we do not have an answer to this question. We will, how- ever, inform everyone when the question has been answered.  Where would the temporary morgue be set up, since the Piedmont Hangar is no longer available?

125 The decision to move deceased passengers is the Chief Medical Examiner’s decision. If the bodies cannot be moved, sheets will be laid over the bodies until further direction is advised.  Could the aircraft crew be used as interpreters? This decision would be made on a case-by-case basis. CBP and the FBI would play a role in the decision- making process.  Due to the Clarion going through a rehab period, where would the Reunification Center be set up? At this time, we do not have an answer to this question. We will, however, inform everyone when the question has been answered.  What type of access do we have to the First Coast News Camera atop of the Clarion? This camera is the property of First Coast News.  Due to the location of the event, would we close down “A” Concourse? Most likely, if this event were to occur at JAX, the entire airport would be shut down. So yes, Concourse “A” would be shut down.  Would employees who are coming to work be notified of the situation? How would they get into the airport if the airport is closed? If the airport is closed, and the employee is deemed “non-essential” personnel, they may be told that they cannot drive onto airport property. The Station Managers would be notified once the decision has been made to close the airport. It would then be their responsibility to notify their employees.  How would we handle cell phone issues? At this time, we do not have an answer to this question.  Would the checkpoint be closed? Yes, the checkpoint would be closed once the decision has been made to close the airport.  Would a message through the PA system be disseminated? Yes, the Airport Operations department is responsible for disseminating messages throughout the airport on the PA system. Real time updates would also be given through the PA system. SECTION 4: ADDITIONAL INFORMATION When there is a major incident that occurs at JAX, help may be needed from other jurisdictions, the state and the federal government. Through the National Incident Management System (NIMS), responders from different jurisdictions and disciplines can work together better to respond to natural disasters and emergencies. NIMS benefits include a unified approach to incident management, standard command and management structures, and emphasis on preparedness, mutual aid and resource management. Below is the link to free, NIMS training courses. For a basic overview of NIMS and Incident Command System (ICS), I recommend IS 100.b. These courses are self-paced and can be taken online. Once you successfully complete the course and pass the test, you will be emailed a certificate. If you are interested in other courses, or would like more information in regards to NIMS and/or ICS, please contact Meaghan Smalley. http://training.fema.gov/IS/NIMS.aspx