National Academies Press: OpenBook

Airport Operations Training at Small Airports (2020)

Chapter: Appendix F - Interview Protocol

« Previous: Appendix E - Airport Operations Training Survey
Page 92
Suggested Citation:"Appendix F - Interview Protocol." National Academies of Sciences, Engineering, and Medicine. 2020. Airport Operations Training at Small Airports. Washington, DC: The National Academies Press. doi: 10.17226/25948.
Page 92

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92 1. Please share with me your airport’s experience with the training of airport operations per- sonnel. I am interested in initial training of new hires and recurrent training of current employees. 2. How do you orient new airport operations employees? 3. How do you conduct movement area driver training? 4. How do you conduct nonmovement area driver training? 5. Do you have a dedicated trainer or is this an additional responsibility assigned to a current employee? 6. What, if any, has been your experience with a train-the-trainer approach? 7. What licenses/certificates do you require airport operations employees to obtain (either within the first year or for promotion in subsequent years)? 8. What academic degrees/certificates do you require of your trainer? 9. How do you assess employee learning? 10. How do you assess training effectiveness? 11. What challenges has your airport experienced with the training/assessment of airport opera- tions personnel? 12. What best practices/recommendations would you like to share with peer airports that are developing an airport operations training program? 13. What would you consider to be the most effective method(s) to train airport operations personnel? 14. What new or innovative training methods might your airport be considering to train airport operations personnel? A P P E N D I X F Interview Protocol

Next: Appendix G - Verbatim Open-Ended Survey Responses »
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Managers of airports of all sizes face a perennial dilemma: how to efficiently train operations personnel to meet Title 14 Code of Federal Regulations Part 139 requirements and ensure a safe and secure airport environment.

The TRB Airport Cooperative Research Program's ACRP Synthesis 112: Airport Operations Training at Small Airports focuses on airport operations employees and aims to better understand current training methods and programs in use by small airports in the United States (including nonhub, nonprimary commercial service, reliever, and general aviation) to initially and recurrently train airport operations employees.

Supplemental material to the report includes several appendices, including Appendix H, Appendix I, Appendix J, Appendix K, and Appendix L.

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