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A-1 A P P E N D I X A Inventory Checklists Plans, Reports, and Documents Inventory Checklist Americans with Disabilities Act (ADA) Compliance Plan Airport Emergency Plan (AEP), particularly those sections referring to people with disabilities and others with access and functional needs, including those with limited English proficiency (DAFN) Language Assistance Plan (LAP) Comprehensive Crisis Communications Plan, Emergency Communications Plan, and/or AEP section on emergency communications List of training topics pertinent to ADA, access and functional needs, or limited English proficiency Training schedule that includes regularly scheduled accessibility trainings Exercise scenarios that include people with DAFN After-action reports or lessons learned from actual incidents, drills, or exercises involving people with DAFN Demographic information on airport passengers and/or populations surrounding the airport (i.e., catchment area) Design and use of non-verbal emergency communications (e.g., visual paging, Flight Information Display System, Baggage Information Display System, Gate Information Display System, pictographs, and so forth) Specifications on any electronic translation or interpretation aids used Copies of contracts with vendor(s) and/or contractor(s) supplying specialized services for people with DAFN Self-audits FAA audits FAA Title VI inspection documents
A-2 Airport Emergency Communications for People with Disabilities and Others with Access and Functional Needs Programs and Services* Inventory Checklist General Programs and Services Active DAFN advisory group Disability awareness and sensitivity training (DAST) for airport employees Person-to-person wayfinding assistance Ensuring staff have paper and pencil on-hand to communicate one-on-one with individuals Pre-flight orientation program that provides emergency information Airport website detailing accessibility services and important emergency information Emergency preparedness drills and exercises that include participants with DAFN Audio Services for Emergency Communications Pre-scripted or pre-recorded audio messages* Auditory emergency alarms that include emergency instructions Beacon technology for wayfinding Audio two-way communications in elevators and areas of rescue assistance Assistive listening systems and devices* Telephone handset amplifiers* Hearing aid compatible telephones* Induction loop systems and accompanying signage Emergency communication devices in parking areas or other areas of the airport that are hearing aid or loop compatible Visual Services for Emergency Communications Visual paging and the use of Flight Information Display System, Baggage Information Display System, and Gate Information Display System for emergency messaging* Qualified sign language interpreter* Written emergency information and wayfinding signage* Beacon technology for wayfinding Emergency information and signage in large print* Emergency information and signage in braille* Pictograph signage demonstrating emergency procedures Pre-scripted emergency messages* Open captioning, closed captioning, real-time captioning, and closed caption decoders and devices* Text telephones (TTYs), videophones, captioned telephones, and other voice, text, and video-based telecommunications products*
Inventory Checklists A-3 Programs and Services* Inventory Checklist (continued) Visual Services for Emergency Communications (continued) Videotext displays* Visual alarms (e.g., flashing lights) Use of airport social media to disseminate emergency information Use of text messaging to disseminate emergency messages Visual two-way communications in elevators and areas of rescue assistance Multilingual Services for Emergency Communications Emergency information signage in multiple languages Pre-recorded emergency messages in foreign languages Onsite foreign language interpreters * Items flagged by an asterisk are considered âauxiliary aids and servicesâ according to Title III of the ADA. These auxiliary aids and services enable effective communications with people with DAFN.